Hoxhunt

Customer Success Manager

• Take full ownership of customer relationships and guide them toward meaningful outcomes with Hoxhunt
• Act as a trusted advisor to security leaders and program owners, helping them design, run, and grow their security awareness programs
• Partner with stakeholders across security, compliance, and HR to embed Hoxhunt into their broader initiatives
• Lead renewal discussions, identify expansion opportunities, and ensure long-term satisfaction
• Share insights on the evolving threat landscape and show how Hoxhunt strengthens organizational resilience
• Work through ambiguity and help define what good looks like, whether in success metrics, pricing discussions, or new processes
• Collaborate with your peers in Customer Success to share learnings, shape best practices, and contribute to our team culture

Customer Success Manager – Mid-Market

Performance Marketing

• Act as the strategic owner of demand generation for the US, translating GTM priorities into high-performing, revenue-focused demand programs.
• Evolve US messaging across the website, landing pages, paid campaigns, and sales collateral to resonate with US B2B buyers.
• Partner with Global Growth Marketing to plan and optimize US paid demand campaigns (LinkedIn, Google Search, retargeting, content syndication); own targeting, segmentation, and messaging.
• Enable SDRs and Sales with relevant campaign context, assets, plays, templates, and messaging to improve conversion and pipeline quality.
• Plan and deliver light field marketing programs in the US: regional events, partner activations, executive sessions, and webinars as needed.
• Own pipeline reporting for the US region, including funnel conversion, pipeline creation, pipeline velocity, and campaign influence.
• Collaborate closely with designers and content marketers to brief and adapt assets—without personally owning heavy content production.
• Continuously test, measure, and iterate to improve cost per meeting/demo, pipeline created, win-rate influence, and ROI.
• Represent the US customer and buyer perspective internally, sharing insights to influence messaging, positioning, and GTM strategy.

Director of Demand Generation

Solutions Engineer

• connect product capabilities to real-world customer environments with precision, creativity, and a “solve-anything” mindset
• Blend deep expertise across integrations, identity, security, and automation with translating complex requirements into scalable, reliable solutions
• Partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long-term technical success
• Lead Technical Integrations & Architecture Design and support integrations across Azure, AWS, and GCP environments
• Guide customers through API integrations, authentication flows, and architecture design
• Configure and validate secure data exports to customer cloud storage and BI platforms (e.g., Power BI, Tableau)
• Support email authentication and deliverability configurations (SPF, DKIM, DMARC, routing)
• Own Technical Onboarding & Deployment, leading technical onboarding for enterprise and complex customer environments
• Develop structured implementation plans aligned with customer IT and security teams
• Validate configurations and automation flows to ensure scalability and performance
• Partner on Pre- and Post-Sales Technical Discovery & Solution Design by translating customer requirements into clear, executable implementation approaches

Solution Engineer

Sales Development Rep

• responsible for lead generation via various tools such as phone, email, LinkedIn, events etc.
• book sales meetings for our Account Executives
• the link between sales and marketing
• grow into a sales professional mastering business development and growth
• work with large, global enterprises and be a valued team member from day one

Sales Development Representative

Revenue Operations

• Act as a strategic partner to US leadership on revenue planning, GTM strategy, and market expansion.
• Proactively identify revenue risks and surface actionable insights to the executive leadership team.
• Help partner to Improve Sales, Channel and Customer Success handoffs by defining clear SLAs and eliminating operational friction.
• Support commission modeling, quota planning, and territory alignment in partnership with Finance and Global RevOps.
• Own Salesforce data integrity and pipeline hygiene across the revenue organization, ensuring leadership can trust every forecast and report.
• Implement system enhancements and optimize workflows globally.
• Align US processes with global standards.
• Design and improve channel operations for scalable partner attribution, influence tracking, and channel performance reporting.
• Serve as the primary US liaison to the Global RevOps team, translating US market realities into scalable global processes.
• Lead the weekly US pipeline cadence, strengthening forecast accuracy and improving stage-level accountability.
• Build and refine dashboards that surface conversion trends, sales velocity, onboarding progress, and enterprise deal health.
• Support with the US team with the adoption and usage of GTM processes and systems.

Customer Success Manager – Mid-Market

Director of Demand Generation

Solution Engineer

Sales Development Representative

Senior Manager, Revenue Operations