Hoxhunt

Customer Success Manager

• Own a portfolio of mid-market customers and take responsibility for their overall success, retention, and growth
• Drive renewal, upsell, and cross-sell execution for your portfolio, including managing commercial conversations such as pricing, packaging, and contracts
• Drive customer adoption and ensure customers realize clear, measurable value from Hoxhunt
• Guide customers in building and running effective security awareness and operations programs
• Use data and reporting to track customer progress, identify risks and opportunities, and take proactive action
• Prioritize effectively across multiple customers in a fast-paced environment and manage your book of business in a structured way
• Build strong relationships with key stakeholders across your accounts to deliver on strategic outcomes and long-term partnerships
• Collaborate with internal teams to deliver a seamless customer experience and drive customer outcomes.

Commercial Customer Success Manager

Security Engineer

• Build and deliver robust full-stack solutions, from backend systems to intuitive user interfaces, enabling threat remediation and comprehensive reporting.
• Own your engineering projects end-to-end, bringing a strong product-first mindset to every technical decision you make.
• Collaborate with integration engineers to guarantee a seamless data exchange between our user-facing plugins and the backend infrastructure.
• Partner with the team in product design discussions to ensure we are always solving real user problems.
• Improve team processes, technical excellence, and the overall engineering culture within our group.
• Support both the threat and integration areas flexibly as our team structure continues to evolve.

Senior Software Engineer, Threat and Email Security

Full-stack Engineer

• Build and Deliver threat capabilities, critical integrations and plugins that connect Hoxhunt’s systems with major email providers and enterprise security tools.
• Own integration projects end-to-end , taking new concepts all the way through to deployment and maintenance.
• Collaborate with product and security engineers to guarantee flawless data flow and an intuitive user experience.
• Improve existing plugin architecture, modernizing legacy systems to ensure scalability.
• Partner with the broader engineering team to continuously elevate our processes and culture.
• Support both integration and threat analysis areas flexibly during the team’s current transition phase.

Senior Software Engineer, Integrations & Plugins

Revenue Operations

• Act as a strategic partner to US leadership on revenue planning, GTM strategy, and market expansion
• Proactively identify revenue risks and surface actionable insights to the executive leadership team
• Help partner to Improve Sales, Channel and Customer Success handoffs by defining clear SLAs and eliminating operational friction
• Support commission modeling, quota planning, and territory alignment in partnership with Finance and Global RevOps
• Own Salesforce data integrity and pipeline hygiene across the revenue organization, ensuring leadership can trust every forecast and report
• Implement system enhancements and optimize workflows globally
• Align US processes with global standards
• Design and improve channel operations for scalable partner attribution, influence tracking, and channel performance reporting
• Serve as the primary US liaison to the Global RevOps team, translating US market realities into scalable global processes
• Lead the weekly US pipeline cadence, strengthening forecast accuracy and improving stage-level accountability
• Build and refine dashboards that surface conversion trends, sales velocity, onboarding progress, and enterprise deal health
• Support with the US team with the adoption and usage of GTM processes and systems.

Revenue Operations Director

• Take full ownership of customer relationships and guide them toward meaningful outcomes with Hoxhunt
• Act as a trusted advisor to security leaders and program owners, helping them design, run, and grow their security awareness programs
• Partner with stakeholders across security, compliance, and HR to embed Hoxhunt into their broader initiatives
• Lead renewal discussions, identify expansion opportunities, and ensure long-term satisfaction
• Share insights on the evolving threat landscape and show how Hoxhunt strengthens organizational resilience
• Work through ambiguity and help define what good looks like, whether in success metrics, pricing discussions, or new processes
• Collaborate with your peers in Customer Success to share learnings, shape best practices, and contribute to our team culture

Customer Success Manager – Mid-Market

Performance Marketing

• Act as the strategic owner of demand generation for the US, translating GTM priorities into high-performing, revenue-focused demand programs.
• Evolve US messaging across the website, landing pages, paid campaigns, and sales collateral to resonate with US B2B buyers.
• Partner with Global Growth Marketing to plan and optimize US paid demand campaigns (LinkedIn, Google Search, retargeting, content syndication); own targeting, segmentation, and messaging.
• Enable SDRs and Sales with relevant campaign context, assets, plays, templates, and messaging to improve conversion and pipeline quality.
• Plan and deliver light field marketing programs in the US: regional events, partner activations, executive sessions, and webinars as needed.
• Own pipeline reporting for the US region, including funnel conversion, pipeline creation, pipeline velocity, and campaign influence.
• Collaborate closely with designers and content marketers to brief and adapt assets—without personally owning heavy content production.
• Continuously test, measure, and iterate to improve cost per meeting/demo, pipeline created, win-rate influence, and ROI.
• Represent the US customer and buyer perspective internally, sharing insights to influence messaging, positioning, and GTM strategy.

Director of Demand Generation

Solutions Engineer

• connect product capabilities to real-world customer environments with precision, creativity, and a “solve-anything” mindset
• Blend deep expertise across integrations, identity, security, and automation with translating complex requirements into scalable, reliable solutions
• Partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long-term technical success
• Lead Technical Integrations & Architecture Design and support integrations across Azure, AWS, and GCP environments
• Guide customers through API integrations, authentication flows, and architecture design
• Configure and validate secure data exports to customer cloud storage and BI platforms (e.g., Power BI, Tableau)
• Support email authentication and deliverability configurations (SPF, DKIM, DMARC, routing)
• Own Technical Onboarding & Deployment, leading technical onboarding for enterprise and complex customer environments
• Develop structured implementation plans aligned with customer IT and security teams
• Validate configurations and automation flows to ensure scalability and performance
• Partner on Pre- and Post-Sales Technical Discovery & Solution Design by translating customer requirements into clear, executable implementation approaches

Solution Engineer

Sales Development Rep

• responsible for lead generation via various tools such as phone, email, LinkedIn, events etc.
• book sales meetings for our Account Executives
• the link between sales and marketing
• grow into a sales professional mastering business development and growth
• work with large, global enterprises and be a valued team member from day one

Sales Development Representative

• Act as a strategic partner to US leadership on revenue planning, GTM strategy, and market expansion.
• Proactively identify revenue risks and surface actionable insights to the executive leadership team.
• Help partner to Improve Sales, Channel and Customer Success handoffs by defining clear SLAs and eliminating operational friction.
• Support commission modeling, quota planning, and territory alignment in partnership with Finance and Global RevOps.
• Own Salesforce data integrity and pipeline hygiene across the revenue organization, ensuring leadership can trust every forecast and report.
• Implement system enhancements and optimize workflows globally.
• Align US processes with global standards.
• Design and improve channel operations for scalable partner attribution, influence tracking, and channel performance reporting.
• Serve as the primary US liaison to the Global RevOps team, translating US market realities into scalable global processes.
• Lead the weekly US pipeline cadence, strengthening forecast accuracy and improving stage-level accountability.
• Build and refine dashboards that surface conversion trends, sales velocity, onboarding progress, and enterprise deal health.
• Support with the US team with the adoption and usage of GTM processes and systems.