VP, Corporate Relations & Events
Warner Bros. Discovery
Vice President, Virtual Care
Houston Methodist
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Responsible for the strategy, operations, and enterprise-wide growth of Virtual Health services at Houston Methodist
- Lead virtual care transformation focusing on workforce optimization, financial sustainability, and enterprise growth through business development
- Report directly to executive leadership and be accountable for strategic growth and operational excellence
- Establish Virtual Care as an integrated enterprise service line and cultivate a high-performance, inclusive culture
- Shape organizational readiness for innovation, strengthen alignment across hospitals, and support clinical and operational leaders in digital care delivery
- Oversee vendor contracts, physician workforce strategies, ROI development, and demonstrate financial value and long-term sustainability
- Collaborate with hospital leadership teams and system leadership to develop strategic project pipelines, service expansion, and care delivery models
- Drive cross-functional collaboration, identify centralization opportunities, and solve complex digital health challenges across the enterprise
- Provide management and oversight of multiple areas and entities; form and lead internal teams, provide training and mentorship
- Manage employee engagement, staffing levels, budget development and compliance; ensure ethical, legal, and regulatory compliance
- Lead development and implementation of strategic virtual care projects, set goals for management teams, and ensure timely execution
- Unify and scale virtual care services across all Houston Methodist entities to drive efficiency and cost reduction
- Own vendor contract strategy and portfolio; negotiate, monitor performance, and develop partnerships
- Serve as system thought leader for virtual care billing optimization and reimbursement strategy
- Ensure quality, safety, and compliance; monitor service levels, conduct root cause analyses, and implement continuous improvement
- Manage operating and capital budgets, develop financial models and ROI metrics, and participate in financial and operational reviews
- Represent Houston Methodist Virtual Care at industry conferences and lead business development and partnership efforts
- Drive innovation, workforce optimization initiatives, and explore opportunities to scale Virtual Care nationally
Requirements
- Master's degree in healthcare administration, business administration, or related field
- Ten years of progressive healthcare leadership experience
- Eight years in a people management role
- Experience in healthcare operations, information systems, or managing complex clinical and business portfolios
- Proven success in digital health transformation, virtual care program development, enterprise strategy, workforce transformation, business development, and partnership management with operational accountability
- Executive or senior leadership experience with a record of leading clinical and operational change across disciplines, departments, and service lines preferred
- Demonstrated leadership presence and maturity; impeccable judgment and ability to make sound decisions in a fast-paced, dynamic setting
- Executive-level presentation skills and ability to interface successfully with high-level clients
- Demonstrates the ability to interact with others to gain acceptance of ideas and build consensus
- Ability to use appropriate interpersonal styles and techniques; modify behavior to accommodate tasks, situations and individuals
- Critical thinking, self-direction, initiative, and effective interpersonal and oral/written communication skills
- Ability to identify and understand issues, compare data from different sources, and develop appropriate solutions
- Extensive knowledge of regulatory and accreditation agency requirements impacting department
- Demonstrated flexibility, adaptability, and comfort living in ambiguity; ability to lead during times of change
- Experience leading teams/facilitating groups, building consensus and confidence among senior leadership
- Ability to work under pressure and balance competing priorities; highly responsive and solution/action oriented
- Professional handling of confidential/sensitive information
- Demonstrated ability to lead cultural transformation consistent with Houston Methodist's mission and values
- Ability to mentor, develop others, and drive employee engagement
- Ability to hold people accountable and conduct crucial conversations with key stakeholders
- Ability to develop and sustain relationships with board, senior management, physicians, employees, third parties, government and regulatory agencies
- Deep understanding of virtual health best practices, emerging healthcare technologies, and market opportunities
- Experience in business development, strategic partnerships, and vendor contract management, including negotiation and performance monitoring
- Financial leadership in ROI development, P&L management, and value creation applied to virtual care initiatives
- Experience leading workforce transformation and physician alignment strategies for system-wide centralization
- High degree of integrity and ability to work independently and collaboratively
- Exceptional people leadership skills with a track record of developing talent and fostering accountability, inclusion, and trust
- Ability to execute complex strategies through disciplined planning, performance measurement, and delivery of results
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform essential functions
- May require travel within and outside the Houston Metropolitan area
- On call as required during emergencies (Disaster, Severe Weather Events, etc.)
