Houston Methodist

Medical writer

• Analyze medical records for completeness and compliance
• Facilitate modifications to documentation with healthcare professionals
• Educate the care team on clinical documentation improvements
• Support accurate clinical reporting for outcomes

Clinical Documentation Specialist

Manager

• Communicates in an active, positive and effective manner to all health care team members
• Collaborates with staff from the interprofessional health care team to improve outcomes
• Uses a structured format for regular communication with patients and families
• Assesses all patients timely and thoroughly
• Participates in daily Care Coordination Rounds (CCR)
• Supports patients and families in preventing/resolving clinical or ethical issues
• Facilitates discharge planning activities for assigned patients
• Maintains ownership of the discharge planning process on assigned units
• Initiates and facilitates referrals for home health care, hospice, and durable medical equipment
• Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care
• Modifies care based on continuous evaluation of the patient's condition
• Documents accurate assessment and interventions efficiently and effectively
• Plans for routine discharge and elevates emergent situations
• Performs review for medical necessity of admission, continued stay and resource use
• Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered
• Contributes to meeting department and hospital financial target
• Initiates evidence-based practice/performance improvement projects
• Seeks opportunities to identify self-development needs and takes appropriate action

Case Manager, RN

Insurance

• Obtain and record eligibility and benefit information for patients
• Confirm authorizations and complete admission notifications
• Calculate patient liability and generate estimates
• Communicate with patients, co-workers, insurance companies, and physicians
• Monitor and track authorizations, including ensuring accurate CPT codes
• Respond promptly to requests and maintain open communication regarding financial clearance status

Insurance Verifier

Operations

• Provide professional nursing care to a diverse patient population
• Conduct nursing assessments and assist with exams and treatment
• Communicate and collaborate with physicians and interprofessional health care team
• Assume leadership roles with progressive responsibility

Registered Nurse II – Virtual Operations – Nights

• Responsible for obtaining and managing insurance authorizations for medical services
• Serve as a liaison between patients, facilities, and physicians
• Collaborate with internal and external stakeholders on authorization process

Insurance Authorization Specialist – Telecommute

Analyst

• Review the quality of scanned patient medical records and loose documents in the medical record imaging system
• Index all medical record documents to the appropriate patient medical record and visit, ensuring each document is correctly assigned the appropriate document name
• Ensure 100% of the medical record pages are processed/captured and workbasket expectations are met
• Perform document prepping functions (remove staples, apply labels, sort by patient encounter)
• Perform scanning functions (scanner maintenance, create batches, scan documents, ensure correct status)
• Process exception workbaskets and identify poor image capture; make corrections when appropriate
• Locate and enter missing data and utilize resources such as Master Document Listing for accuracy
• Ensure all images are labeled with appropriate patient information and validate images match paper documents
• Adhere to department standards for productivity, timeliness, and quality; follow policies and procedures for prepping, scanning, indexing, and quality checking

Quality Control Indexing Analyst

Vice President

• Responsible for the strategy, operations, and enterprise-wide growth of Virtual Health services at Houston Methodist
• Lead virtual care transformation focusing on workforce optimization, financial sustainability, and enterprise growth through business development
• Report directly to executive leadership and be accountable for strategic growth and operational excellence
• Establish Virtual Care as an integrated enterprise service line and cultivate a high-performance, inclusive culture
• Shape organizational readiness for innovation, strengthen alignment across hospitals, and support clinical and operational leaders in digital care delivery
• Oversee vendor contracts, physician workforce strategies, ROI development, and demonstrate financial value and long-term sustainability
• Collaborate with hospital leadership teams and system leadership to develop strategic project pipelines, service expansion, and care delivery models
• Drive cross-functional collaboration, identify centralization opportunities, and solve complex digital health challenges across the enterprise
• Provide management and oversight of multiple areas and entities; form and lead internal teams, provide training and mentorship
• Manage employee engagement, staffing levels, budget development and compliance; ensure ethical, legal, and regulatory compliance
• Lead development and implementation of strategic virtual care projects, set goals for management teams, and ensure timely execution
• Unify and scale virtual care services across all Houston Methodist entities to drive efficiency and cost reduction
• Own vendor contract strategy and portfolio; negotiate, monitor performance, and develop partnerships
• Serve as system thought leader for virtual care billing optimization and reimbursement strategy
• Ensure quality, safety, and compliance; monitor service levels, conduct root cause analyses, and implement continuous improvement
• Manage operating and capital budgets, develop financial models and ROI metrics, and participate in financial and operational reviews
• Represent Houston Methodist Virtual Care at industry conferences and lead business development and partnership efforts
• Drive innovation, workforce optimization initiatives, and explore opportunities to scale Virtual Care nationally

Vice President, Virtual Care

Auditor

• Independently plan, coordinate, and execute reviews of processes or activities of Houston Methodist entities
• Evaluate risks in achieving organizational objectives, including adequacy of internal controls, compliance, adherence to policies, asset safeguarding, and accuracy of reported financial activities
• Formulate value-added, cost-effective recommendations for improvements and present to department leadership
• Support governance by assuring the organization about the state of the control environment
• Serve as a mentor to more junior team members and provide functional advice, training, and mentoring
• Provide audit commencement, objectives, status, and results communications to audit customers and periodic status reports to Internal Audit management
• Conduct healthcare, financial, compliance and operational internal audits and act as an internal controls consultant
• Evaluate basic controls over information systems encountered during operational audits
• Proactively perform follow-up of previously reported audit findings to assess resolution and corrective action
• Apply internal control frameworks (COSO, COBIT, IIA Standards) and independently create concise written audit reports
• Perform risk assessments, develop risk-based audit approaches, establish scope, identify and quantify opportunities for improvement
• Maintain audit report cycle times and audit work paper documentation; utilize time tracking reports
• Proactively pursue continuing education and seek new automated audit tools and techniques to enhance efficiency

Senior Internal Auditor

Accountant

• Independently perform monthly closing duties including journal entry preparation and account analysis
• Prepare financial statements, budget preparation, executive management reports and statutory required reports for assigned entity
• Prepare and analyze material general ledger account balances and audit schedules
• Manage and reconcile banking accounting process daily and reconcile postings to subsidiary systems
• Analyze actual operating data and prepare key operating indicator scorecards
• Perform research into complex accounting issues and respond to external auditor information requests
• Establish new awards in the accounting system and coordinate department and budget setup for new awards
• Support preparation of tax and audit schedules, month-end and year-end closing processes
• Make recommendations to enhance internal controls and operating performance
• Serve as a mentor to junior team members and assist with training and onboarding
• Interface across the organization with various system departments, external business partners, auditors, and government agencies

Senior Accountant

Program Manager

• Support the Campaign Director with projects and programs related to the comprehensive campaign
• Track detailed project plans including benchmarks, milestones, deliverables, goals, and key players
• Schedule meetings and create presentations and other key collateral in support of the campaign plan
• Collaborate with campaign volunteer leadership, donors, executives, physicians, and Houston Methodist staff
• Assist with design and execute strategies and programs essential to donor and patient engagement, experiences, and assigned communications
• Track program effectiveness, identify trends, recommend goals, implement strategies, and ensure quality to meet desired metrics
• Lead program meetings, provide meaningful contributions, and identify next steps
• Lead projects and coordinate with key stakeholders to ensure timelines, deliverables and budgets are met
• Serve as primary resource/subject matter expert to the Foundation staff and mentor junior staff
• Produce and coordinate dissemination of progress reports, presentations, and other materials to Foundation staff, leaders, volunteers, and donors
• Participate on internal committees and task forces; follow up on action items to ensure completion
• Provide management with analysis and performance metrics and establish methods to track program success
• Manage the scope, schedule, and budget of assigned programs; ensure timely submission of invoices and adherence to budgets
• Employ lean principles in driving process improvements and monitor engagement strategies and budget for cost-saving opportunities
• Build upon foundational knowledge of healthcare fundraising and seek professional development opportunities

Foundation Program Manager – Campaign

Security Engineer

• Provide support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions
• Operate a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis
• Assist internal and external customers with service requests of routine and emergent natures
• Process requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking
• Receive and dispatch security to all emergency alarms
• Monitor CCTV, safety, security access and emergency management systems; and coordinate routine and emergency responses
• Complete necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines
• Contact appropriate management staff for unusual circumstances in a timely manner
• Provide assistance for emergency situations, including security rounding
• Monitor, operate, and respond to fire, elevator, and security alarms
• Respond to hospital codes, alerts and other emergency situations and take appropriate action
• Maintain confidentiality of sensitive information and inform management of pertinent issues
• Self-motivated to independently manage time effectively and prioritize daily tasks
• Seek opportunities to expand learning beyond baseline competencies and generate ideas for process improvements
• Implement actions that promote a workplace safety culture and proactively prevent workplace violence

Public Safety/Security Dispatcher

Therapist

• Responsible for evaluating and developing the therapy plan of care for a broad range of diagnoses and acuities; may specialize in care for certain complex patient types through advanced training and education.
• Provide education to patients, patient's family members, and/or caregivers, and collaborate with other interprofessional team members, as needed, for problem resolution and/or achievement of identified patient specific goals.
• Provide patient care directly and deliver exceptional patient care with adherence to safety standards and guidelines to ensure optimal patient safety, customer service, and optimum patient outcomes.
• Serve as preceptor, mentor, and resource to less experienced staff, including other Therapists, and technicians and may act as a clinical resource to students, and clinical fellows.
• Assist with collection of quality metrics and analytics, with development of best practices and process improvement initiatives, as designated.
• Perform complete and comprehensive evaluation of patients across a broad range of diagnosis and acuities to identify patient's level of function and to determine the treatment plan.
• Develop the plan of care based on evaluation findings and implement the physical therapy treatment plan; provide service to complex patient populations.
• Collaborate and communicate with the healthcare team modifications to patient's treatment plan, progress, and discharge planning for achievement of identified patient specific goals.
• Teach and provide guidance to nursing, and support staff; orient new team members and assist with precepting students in clinical rotations and clinical fellows.
• Balance and adjust caseload for assigned team members to result in optimum patient care and outcome; meet labor productivity standards and maintain accurate documentation and charges.
• Identify opportunities for corrective action and assist in process improvement by providing recommendations and contributing to department and hospital targets for quality and safety.
• Initiate innovative solutions through evidence-based practice/performance improvement projects; participate in and may lead department projects and/or hospital committees.

Physical Therapist II, PT/OT Sports

• Assisting in the planning, treatments and monitoring of patients
• Provides radiation therapy treatment while functioning as an essential member of the radiation oncology treatment team
• Acts as a liaison with Physicians and supporting personnel
• Delivers personalized care and service by demonstrating I CARE values and HM Service Standards
• Provides education, accurate explanations and instructions to patients and family members
• Delivers a planned course of radiation therapy accurately and safely, as prescribed by the Radiation Oncologist
• Performs simulation operations and selects appropriate immobilization and positioning aides
• Fabricates immobilization devices and custom blocks
• Assesses the patient's condition, needs, and side effects daily and refers to appropriate resources
• Follows principles of radiation protection and safety standards
• Maintains sterile and aseptic techniques and ensures infection control compliance
• Performs and documents warm-up procedures and machine operation checks
• Provides accurate and complete documentation of patient procedures and charges
• Participates in department projects, in-services, and continuing education to expand competencies

Radiation Therapist

IT Support

• Provide prompt and personalized service to all patients and respond to nurse call system
• Answer incoming telephone calls for the unit and transfer as appropriate
• Facilitate and support effective throughput with timely communication
• Greet patients and visitors; assist with directions, information and guidance
• Communicate pertinent patient care and family data to health care team and escalate issues as needed
• Organize unit workflow, paperwork, and pro-actively problem-solve
• Pull/print daily reports (daily shift report, charge nurse reports, handoff reports, My Daily Care Plan)
• Coordinate requests to Facilities Management/Maintenance and Biomed; round through unit to check environment and equipment
• Serve as in-house courier (retrieving blood, hand delivering labs, tele boxes, etc.)
• Assist with calls to physicians and their offices, bed management, transfer services, and transport for procedures
• Follow up calls for tests and procedures as directed by nursing staff
• Remove patient from system upon discharge or transfer and monitor/unit supply par levels
• Monitor and address unit noise level, respond to patient calls promptly, and report observations to licensed personnel
• Support initiatives to prevent pressure injuries, patient falls, and hospital-acquired infections
• Participate in performance improvement projects, shared governance, and own professional development

Administrative Assistant

• The RN II is a licensed staff nurse, functions at the Competent to Proficient stage of Benner's model of clinical practice, providing professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records.
• Communicates and collaborates with physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes.
• Demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights.
• Leads roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management.
• Houston Methodist Service Standards and I CARE values; follows patient and family-centered care standards; shift/handoff reports and care planning; discharge planning; etc.