VP, Agency Development
GumGum
Chief Operating Officer
Housing Connector
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteSalary
💰 $180,000 - $250,000 per year
Job Level
Lead
About the role
- Operational Strategy & Execution: Design, scale, and refine the day-to-day systems that make Housing Connector operate efficiently and adapt them for new markets.
- Market Leadership & Talent Development: Direct Market Directors, cultivate a bench of high-performing, entrepreneurial leaders. Build a culture of accountability, ownership, and collaboration—where excellence is expected and supported. Create mechanisms for rapid feedback, shared learning, and cross-market alignment.
- Scaling & Innovation: Partner with the CEO to architect the next phase of Housing Connector’s growth—integrating technology, people, and process. Operationalize innovation: pilot, measure, and institutionalize new approaches that enhance outcomes and efficiency. Drive disciplined experimentation—balancing speed with rigor and ensuring learnings are embedded across teams.
- Executive Leadership & Culture: Be a strategic partner to the CEO, translating big-picture goals into operational reality. Serve as a key voice in organization-wide decision-making, bringing sharp analysis and a bias toward action. Reinforce a culture rooted in impact, inclusion, humility, and speed.
Requirements
- 10+ years in senior operational or programmatic leadership roles, preferably in high-growth, multi-site organizations.
- Demonstrated ability to lead managers-of-managers and build high-performing, values-aligned teams.
- Exceptional operational acumen, able to scale what works, fix what doesn’t, and ruthlessly prioritize.
- Track record of building and integrating systems (data, talent, finance, tech) that drive both efficiency and effectiveness.
- Bold but thoughtful communicator who is able to inspire action, navigate complexity, and push when needed.
- Multi-site or market-based operational leadership with proven experience leading operations across multiple regions or distributed teams, with a demonstrated ability to drive consistency while allowing for local flexibility and innovation.
- Hands-on systems builder with demonstrated ability to build operational infrastructure from the ground up or overhaul legacy systems during periods of rapid growth or organizational change; not just a steward of existing processes.
