Hotel Engine

DevOps Engineer

• Monitor API connections and integrations with supply partners, proactively identifying issues with data quality, response accuracy, or operational workflows.
• Diagnose, triage, and resolve real-time and recurring problems, including undocumented errors, data discrepancies, and rate limiting behaviors.
• Partner with Engineering to QA new supplier integrations and system changes before and after deployment, including reviewing API behavior, validating fix effectiveness, and surfacing edge cases that automated testing may miss.
• Collaborate cross-functionally with Product, Engineering, and Supply teams to align on impact, prioritize high-severity incidents, and expedite resolution.
• Lead or participate in incident management, investigating root causes and ensuring all relevant details (logs, error messages, impacted workflows) are documented in tracking systems.
• Maintain and update documentation, knowledge bases, and standard operating procedures to drive efficiency and support continuous improvement.
• Develop and track incident metrics (e.g., response times, resolution SLAs, recurring issue types) to inform supplier performance reviews and system enhancements.
• Assist with ongoing monitoring, reporting, and process optimization to reduce incident frequency and improve platform reliability.

Senior Supply Reliability Engineer

Operations

Senior Supply Operations Analyst

Account Executive

• Provide day-to-day administrative support to quota-holding Sales Representatives.
• Prepare proposals, rate loading documentation, contract paperwork, and internal approval forms.
• Coordinate internal stakeholders (Revenue Management, Marketing, Finance, Operations) to support deal execution.
• Serve as a point of contact for a designated group of hotel partners, primarily within the smaller hotel accounts.
• Support onboarding processes for new hotel partners, ensuring smooth activation and compliance.
• Monitor account health metrics and identify basic growth or optimization opportunities.
• Conduct account check-ins and assist in resolving operational issues in partnership with internal teams.
• Identify upsell or optimization opportunities and escalate high-value opportunities to the primary Sales Manager.
• Facilitate recurring performance reviews for smaller hotel accounts.
• Review KPIs including production, conversion, availability, rate competitiveness, content quality, and promotional participation.
• Provide actionable insights and recommendations to improve hotel performance.
• Document performance discussions and follow-up actions in CRM.
• Escalate accounts with significant revenue potential or risk to senior sellers.
• Accelerate the sales cycle by qualifying opportunities and managing early-stage follow-up for high-potential hotel partners.
• Coordinate contact for account renewals and incremental opportunities.
• Maintain visibility into long-tail revenue trends and flag growth opportunities.
• Ensure consistent follow-through on lower-tier opportunities to drive incremental revenue lift.

Supply Account Associate

Financial Planning and Analysis

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Senior Strategic Financial Analyst

Data Scientist

• Analyze large-scale pricing datasets to identify trends and benchmark comparable properties across regions
• Architect core pricing intelligence systems using robust statistical ML methods that form the foundation for our next-generation pricing platform
• Build enterprise-grade ML models that balance sophistication with interpretability, ensuring stakeholder confidence and regulatory compliance
• Develop strategic pricing algorithms that combine the reliability of proven statistical methods with the innovation of modern ML engineering
• Advanced analytics experience, including experimental design, A/B testing, and causal inference methods
• Collaborate cross-functionally with engineers, analysts, and business teams to uncover pricing opportunities
• Perform exploratory data analysis and communicate clear, actionable insights to leadership and stakeholders
• Drive business impact by building strategic models and thriving in a fast-paced, high-growth environment

Staff Data Scientist, Pricing

Manager

• Liquidity & Cash Management: Oversee daily cash positioning and short-term forecasting to ensure sufficient liquidity for operations while minimizing idle balances.
• Working Capital Optimization: Partner with Accounts Payable, Accounts Receivable, Credit and FP&A teams to manage working capital constraints, reduce liquidity tied up across accounts payable and receivable, and implement strategies such as cash concentration and payment term optimization.
• Foreign Exchange Risk Management: Identify, assess, and manage foreign currency exposures. As necessary, develop and execute hedging strategies to mitigate FX volatility and losses.
• Cash Yield Maximization: Invest excess liquidity in highly liquid, low-risk instruments to maximize yield.
• Line of Credit Oversight: Manage the company’s revolving credit facility in partnership with FP&A. Monitor utilization, covenant compliance, and liquidity availability to support both day-to-day operations and growth initiatives.
• Banking & Counterparty Relationships: Serve as the primary contact for banking partners. Negotiate fees, maintain account structures, and ensure competitive services to support global treasury needs.
• Treasury Policies & Controls: Maintain robust internal controls over treasury operations, ensure compliance with company policies and external regulations, and support internal and external audits.
• Treasury Systems & Reporting: Utilize and enhance treasury tools and ERP systems to improve efficiency, reporting, and visibility. Prepare and present treasury dashboards and updates for executive leadership.
• Cross-Functional Collaboration: Partner with Accounting, FP&A, Legal, and Operations teams to ensure treasury activities align with broader business objectives.

Senior Manager – Capital Markets, Treasury

Communications

• Produce the Show: Own the end-to-end production of our weekly virtual All Hands and the content for our high-impact, in-person quarterly town halls. We are looking for someone who sees these as a production, not just a meeting.
• Master the Pivot: You will be our Change Management lead. When priorities shift and they will, you will draft the plans that help employees understand the why and the how, keeping them steady and motivated.
• The Slack Sensei: Define how we live and breathe on Slack. You will maintain the architecture and norms to keep it a high-signal, high-energy community.
• Strategic Advisor: You will not just take orders. You will partner with leaders and executives to provide strategic comms advice, helping them deliver messages with clarity, candor, and maximum impact.
• Culture Architect: Create rituals that celebrate what good looks like at Engine, reinforcing our culture through recognition and shared experiences.

Senior Internal Communications Manager

Account Manager

• Lead and grow Engine’s strategic air and mobility partnerships across global airlines, car rental brands, and key connectivity partners.
• Serve as a senior external representative of Engine in complex, multi-stakeholder relationships, engaging directly with C-suite and executive-level counterparts.
• Develop and execute distribution strategies (including NDC and direct connect models) aligned with Engine’s 2026 growth and customer experience goals.
• Work closely with Product and Engineering to inform supplier-facing capabilities and workflows, translating partner needs into platform opportunities.
• Bring commercial rigor to partnership structures, evaluating tradeoffs across coverage, performance, margin, and long-term durability.
• Shape Engine’s positioning as a technology partner, enabling new capabilities to allow suppliers to connect directly to our 20,000+ corporate customers.
• Build scalable operating approaches for partner engagement, onboarding, and ongoing relationship management.
• Stay ahead of industry trends across airline commercial models, distribution tech (GDS/NDC), and regulatory landscapes to inform Engine’s long-term positioning.