Provide day-to-day administrative support to quota-holding Sales Representatives.
Prepare proposals, rate loading documentation, contract paperwork, and internal approval forms.
Coordinate internal stakeholders (Revenue Management, Marketing, Finance, Operations) to support deal execution.
Serve as a point of contact for a designated group of hotel partners, primarily within the smaller hotel accounts.
Support onboarding processes for new hotel partners, ensuring smooth activation and compliance.
Monitor account health metrics and identify basic growth or optimization opportunities.
Conduct account check-ins and assist in resolving operational issues in partnership with internal teams.
Identify upsell or optimization opportunities and escalate high-value opportunities to the primary Sales Manager.
Facilitate recurring performance reviews for smaller hotel accounts.
Review KPIs including production, conversion, availability, rate competitiveness, content quality, and promotional participation.
Provide actionable insights and recommendations to improve hotel performance.
Document performance discussions and follow-up actions in CRM.
Escalate accounts with significant revenue potential or risk to senior sellers.
Accelerate the sales cycle by qualifying opportunities and managing early-stage follow-up for high-potential hotel partners.
Coordinate contact for account renewals and incremental opportunities.
Maintain visibility into long-tail revenue trends and flag growth opportunities.
Ensure consistent follow-through on lower-tier opportunities to drive incremental revenue lift.

Requirements

1–3 years of experience in sales support, account management, hospitality, or related fields.
Strong organizational and time management skills with high attention to detail.
Experience working with CRM systems and sales reporting tools (Salesforce, Looker, Tableau, Slack).
Ability to analyze performance data and translate insights into clear recommendations.
Excellent written and verbal communication skills.
Comfortable leading client calls and managing multiple stakeholders.

Benefits

Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Check out our full list at http://engine.com/culture.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales supportaccount managementperformance analysisproposal preparationcontract documentationKPI reviewupsellingoptimization

Soft Skills

organizational skillstime managementattention to detailcommunication skillsstakeholder management