Hospitality Solutions

Account Manager

• Help develop, negotiate, launch, and manage partnerships that strengthen Aven’s product ecosystem and create new revenue opportunities.
• Work cross functionally with Product, Finance, Legal, Marketing, Sales, Operations, and Executive Leadership to ensure partnerships are strategically aligned, commercially sound, and successfully executed.
• Source, evaluate, negotiate, and launch new partnership opportunities.
• Manage a portfolio of strategic, marketplace, technology, and referral partners.
• Develop business cases, commercial models, and executive recommendations.
• Build and maintain strong relationships with partner executives and stakeholders.
• Coordinate contract negotiations and partner onboarding activities.
• Monitor partnership performance and identify opportunities to expand value.
• Collaborate with Finance and Operations to support forecasting, reporting, invoicing, and revenue tracking.
• Ensure partnership programs are well-documented and operationalized.
• Partner closely with Product teams to evaluate integrations and solution fit.
• Collaborate with Marketing on go-to-market activities, co-marketing programs, and partner launches.
• Work with Legal to support contract development and governance processes.
• Prepare executive presentations, business reviews, and strategic recommendations for senior leadership.
• Track emerging trends and technologies across hospitality, travel, fintech, AI, and SaaS ecosystems.
• Identify opportunities to expand Aven's platform and partner network.
• Support strategic initiatives that improve customer outcomes, strengthen platform differentiation, and create scalable partnership value.

Strategic Partnerships Manager

Analyst

• Facilitate custom API solutions across customers, partners, and internal teams.
• Onboard new API connectivity partners and customer, ensuring consistent certification standards and best practices.
• Ensure the ongoing success and performance of existing integrations.
• Collaborate with Sales and Account Management to support new and existing partner opportunities.
• Work closely with Product and Engineering teams to troubleshoot integration product functionality, testing and defect remediation.
• Deliver customer and partner satisfaction through strong collaboration, transparency, and technical leadership.

Connectivity Certification Analyst – EMEA, KRK

Data Analyst

• Define and drive the product roadmap for Data, Reporting, Analytics, and AI/ML capabilities.
• Improve the usability of operational reporting to reduce failures, manual workarounds, support costs, and customer friction.
• Drive self-service analytics by improving how customers access, analyze, personalize, visualize, and export data across the platform.
• Establish clear separation between operational reporting, analytics, and insights—reducing over-reliance on reporting as a data extraction tool.
• Define and validate priority analytics and AI/ML use cases to guide product, data, and platform investment decisions.
• Develop and execute data and analytics monetization strategies, including premium reporting, benchmarking, diagnostics, recommendations, and AI/ML -driven insights.
• Use analytics and AI/ML intentionally to increase adoption and usage of Aven products by helping customers optimize configuration, pricing, distribution, operations, and performance decisions.
• Partner with Engineering, Innovation, UX, and Commercial teams to deliver scalable, differentiated, and monetizable analytics capabilities.
• Evaluate and recommend data, analytics, reporting, business intelligence, and AI/ML technologies to ensure Aven's platform remains competitive, scalable, and aligned to customer needs.
• Partner across teams to help shape the long-term direction for analytics, self-service reporting, business intelligence, data products, and AI/ML -powered insights, balancing customer demand, technical investment, and commercial opportunities.
• Partner with Product Development and Architecture teams to influence data models, semantic layers, governance standards, platform modernization efforts, and future analytics capabilities.
• Monitor industry trends and emerging technologies across data platforms, business intelligence, analytics, AI/ML, and Gen-AI/ML to identify opportunities for innovation and product differentiation.
• Develop product requirements for AI/ML -assisted workflows, conversational analytics, anomaly detection, recommendations, forecasting, intelligent automation, and other insight-driven capabilities.
• Define adoption, engagement, monetization, and customer outcome metrics and use those measures to prioritize future investments.
• Partner with Engineering and Architecture teams to support modernization of Aven's analytics and data platform ecosystem, ensuring readiness for future AI/ML and advanced analytics use cases.
• Collaborate with Security, Privacy, and Engineering teams to ensure analytics and AI/ML capabilities align with data governance, compliance, and responsible AI/ML principles.
• Drive analytics and AI/ML capabilities that increase adoption, retention, and customer value across CRS, Booking Engine, Digital Marketing, Payments, Revenue Optimization, and future platform products.

Senior Manager, Data Products, Analytics & Ai/ML

Backend Engineer

• Lead our enterprise-wide technology strategy with a strong Data and AI-first mindset
• Define and drive the architecture that enables data-driven decision making, AI-powered innovation, and scalable digital platforms
• Ensure our technology foundation supports long-term growth, innovation, and operational excellence
• Establish standards for cloud-native, API-first, and scalable system design
• Design and evolve a modern data platform to support analytics, machine learning, and AI
• Lead the development of AI-enabled systems, including predictive analytics and intelligent automation
• Promote a data-driven culture, ensuring data is accessible, trusted, and effectively used across the business
• Collaborate with executives, product leaders, and engineering teams to influence strategic decisions

Chief Architect – Data and AI First

Procurement

• Support contract redlining, vendor negotiations, renewal management, and procurement execution across SaaS, software, technology services, and related spend categories
• Own a portfolio of deals, coordinate approvals and cross-functional reviews
• Support Workday purchasing activities such as requisitions, POs, and issue resolution as needed
• Lead/support negotiations for new vendors, renewals, expansions, and reductions
• Review/redline commercial terms in MSAs, Order Forms, SOWs, and amendments
• Negotiate key terms including price protections, renewal caps, usage/true-ups, SLAs, auto-renewal, termination, support
• Assist with Workday purchasing (requisitions, approval support, POs, receipts, closeout)
• Help monitor open/aging POs and support purchasing issue resolution as needed
• Support vendor onboarding and supplier record maintenance
• Build spend/pricing analyses using proposals, bids, history, budgets, and benchmarks
• Partner with Finance to track savings/cost avoidance and budget impact
• Support sourcing and renewals across SaaS, software, cloud/IT tools, marketing and technology vendors
• Maintain renewal calendar; plan early to avoid auto-renewals and missed notice windows

Strategic Partnerships Manager

Connectivity Certification Analyst – EMEA, KRK

Senior Manager, Data Products, Analytics & Ai/ML

Chief Architect – Data and AI First

Procurement Manager