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Senior Manager, Data Products, Analytics & Ai/ML
Hospitality SolutionsSenior Manager driving product strategy for Data Products, Analytics & AI/ML at Aven Hospitality. Leading product development, customer engagement, and analytics capabilities for B2B SaaS environments.
Tech Stack
Tools & technologiesCloudTableau
About the role
Key responsibilities & impact- Define and drive the product roadmap for Data, Reporting, Analytics, and AI/ML capabilities.
- Improve the usability of operational reporting to reduce failures, manual workarounds, support costs, and customer friction.
- Drive self-service analytics by improving how customers access, analyze, personalize, visualize, and export data across the platform.
- Establish clear separation between operational reporting, analytics, and insights—reducing over-reliance on reporting as a data extraction tool.
- Define and validate priority analytics and AI/ML use cases to guide product, data, and platform investment decisions.
- Develop and execute data and analytics monetization strategies, including premium reporting, benchmarking, diagnostics, recommendations, and AI/ML -driven insights.
- Use analytics and AI/ML intentionally to increase adoption and usage of Aven products by helping customers optimize configuration, pricing, distribution, operations, and performance decisions.
- Partner with Engineering, Innovation, UX, and Commercial teams to deliver scalable, differentiated, and monetizable analytics capabilities.
- Evaluate and recommend data, analytics, reporting, business intelligence, and AI/ML technologies to ensure Aven's platform remains competitive, scalable, and aligned to customer needs.
- Partner across teams to help shape the long-term direction for analytics, self-service reporting, business intelligence, data products, and AI/ML -powered insights, balancing customer demand, technical investment, and commercial opportunities.
- Partner with Product Development and Architecture teams to influence data models, semantic layers, governance standards, platform modernization efforts, and future analytics capabilities.
- Monitor industry trends and emerging technologies across data platforms, business intelligence, analytics, AI/ML, and Gen-AI/ML to identify opportunities for innovation and product differentiation.
- Develop product requirements for AI/ML -assisted workflows, conversational analytics, anomaly detection, recommendations, forecasting, intelligent automation, and other insight-driven capabilities.
- Define adoption, engagement, monetization, and customer outcome metrics and use those measures to prioritize future investments.
- Partner with Engineering and Architecture teams to support modernization of Aven's analytics and data platform ecosystem, ensuring readiness for future AI/ML and advanced analytics use cases.
- Collaborate with Security, Privacy, and Engineering teams to ensure analytics and AI/ML capabilities align with data governance, compliance, and responsible AI/ML principles.
- Drive analytics and AI/ML capabilities that increase adoption, retention, and customer value across CRS, Booking Engine, Digital Marketing, Payments, Revenue Optimization, and future platform products.
Requirements
What you’ll need- 8–12 years of experience in Product Management, Analytics, Data Platforms, Business Intelligence, or AI/ML -enabled products.
- Proven success building, modernizing, or scaling analytics, reporting, data platform, or business intelligence products in B2B SaaS environments.
- Experience owning complex cross-functional initiatives involving Product, Engineering, Data, UX, and Commercial stakeholders.
- Demonstrated success monetizing analytics, data-driven products, or premium insight offerings.
- Strong understanding of data foundations, cloud data platforms, analytics architectures, semantic layers, and modern business intelligence ecosystems.
- Experience with technologies such as Snowflake, Databricks, Looker, Tableau, Power BI, Sigma, Data build tool, and Microsoft Fabric
- Proven ability to evaluate and influence analytics platform, BI tooling, and AI/ML investment decisions.
- Experience defining and delivering AI/ML -assisted or data-driven product experiences, including conversational analytics, recommendations, forecasting, or predictive insights.
- Strong product management fundamentals, including customer discovery, roadmap development, prioritization, business case development, and go-to-market execution.
- Track record of improving usability, self-service adoption, customer engagement, and measurable business outcomes.
- Ability to communicate effectively with technical teams, executive stakeholders, customers, and prospects.
- Experience building or managing analytics, data platforms, business intelligence, or AI/ML -enabled products used by enterprise customers.
Benefits
Comp & perks- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 8 Hours of Volunteer Time Off (VTO)
- We offer a comprehensive medical, dental and Wellness Program
- 12 weeks paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Lots of fun and engaging employee development events
ATS Keywords
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Hard Skills & Tools
Data PlatformsAnalyticsBusiness IntelligenceAI/MLData GovernanceCloud Data PlatformsUsability ImprovementData MonetizationCustomer Engagement MetricsProduct Roadmap Development
Soft Skills
Effective CommunicationStakeholder ManagementCustomer DiscoveryCross-Functional Initiative OwnershipTeam Collaboration