Hospitalcare Products Co.

Human Resources

• Support benefits administration routines (meal/food vouchers, medical and dental coverage, among others);
• Enter and update information in spreadsheets and systems related to payroll and benefits;
• Assist in the preparation of reports and KPIs for the compensation and benefits area;
• Support salary survey processes and market competitiveness analysis;
• Respond to employee inquiries regarding compensation and benefits;
• Assist with internal communication activities related to benefits programs;
• Collaborate on projects and continuous improvement initiatives within the area.

Compensation and Benefits Intern – HR

IT Support

• Support and maintenance of the IT infrastructure environment with a focus on physical/virtual servers and Cloud (OCI, Azure, and AWS)
• Work on improvements, corrective actions, incident management, and service requests in on-premises and cloud environments
• Plan, control, and execute Infrastructure and Cloud projects, ensuring reliability of IT services and compliance with scope, schedule, and budget
• Liaise with and manage infrastructure and IT service vendors
• Design and implement solutions involving: Storage and Backup, Virtualization and Hyperconvergence, Microsoft 365 / Office 365, Active Directory, HCP, DNS, patch management, asset management, and inventory
• Implement improvements and changes to the technology architecture, focusing on: technology updates, new solutions, obsolescence control, and hardware/software asset management.

IT Infrastructure Analyst – Servers and Cloud

Analyst

• Propose updates to hospital price tables in accordance with internal policies, regulations and market trends;
• Conduct economic feasibility studies for procedures, packages and hospital contracts;
• Analyze the financial impact of different reimbursement models and propose strategic alternatives;
• Support negotiations with health insurers and payers;
• Implement pricing methodologies that balance financial sustainability and market competitiveness;
• Validate price tables and audit amounts that are outdated or not negotiated.

Senior Pricing Analyst – Hospital Care

Collections

• Execute collections routines with agility and accuracy, ensuring efficient recovery of outstanding receivables
• Keep data sent to partner firms up to date, ensuring integrity, consistency and no rework
• Monitor KPIs and populate reports and BI dashboards, providing clear visibility into collections performance
• Review customer records and collections databases, identifying inconsistencies and flagging required corrections
• Follow processes diligently, acting in compliance with internal policies, regulatory requirements and Revenue Cycle guidelines
• Collaborate with leadership and internal teams, maintaining clear communication, a proactive attitude and a solution-oriented focus
• Contribute to continuous improvement by suggesting adjustments, participating in regular follow-up meetings and supporting workflow optimizations
• Manage tasks autonomously, prioritizing work and ensuring deliveries within established deadlines

Mid-level Collections Analyst

Manager

• - Atuar na gestão da Central de Cadastros, estruturando processos, padrões e objetivos do setor, assegurando posicionamento institucional e contribuindo diretamente para a garantia de receita, qualidade operacional e sustentabilidade do negócio;
• - Assegurar a integração entre as áreas de Negócio, Regras, Cadastro e Ciclo da Receita, consolidando conceitos, técnicas e boas práticas de governança de dados, modelagem de processos e gerenciamento de requisitos;
• - Conduzir e validar parametrizações sistêmicas relacionadas ao atendimento, cobrança e recebimento dos serviços prestados, garantindo aderência às regras comerciais, assistenciais, financeiras e contábeis, com visão de projetos e operação;
• - Estruturar e supervisionar análises de código, preço e glosas, definindo fluxos internos de correção e direcionamento às áreas responsáveis, com foco na redução de perdas e maximização da receita;
• - Desenvolver e acompanhar indicadores, painéis gerenciais e análises de dados que suportem a tomada de decisão estratégica e a melhoria contínua da operação;
• - Atuar de forma integrada com clientes, operadoras, fornecedores, corpo clínico e áreas internas, fortalecendo parcerias e assegurando alinhamento institucional;
• - Gerir, desenvolver e avaliar a equipe, promovendo feedback contínuo, evolução técnica, produtividade e cultura orientada a dados, resultados e ética;
• - Apoiar implantações e evoluções de sistemas ERP/HIS, assegurando governança, conformidade regulatória e mitigação de riscos nos cadastros de medicamentos, materiais e regras de faturamento;
• - Elaborar e apresentar reportes gerenciais e executivos, suportando decisões estratégicas da Diretoria do Ciclo da Receita.

Gerente de Cadastro em Ciclo da Receita

• Perform analysis of claim denials based on insurers' statements;
• Evaluate denials in the billing system;
• Open tickets with HUBs and insurers;
• Support the department in analyzing, tracking and forwarding cases to health plans;
• Analyze billing for inpatient services, consultations and procedures;
• Identify causes of denials, list supporting documentation and propose corrective actions;
• Reprocess accounts requiring reassessment, forwarding them to the responsible team;
• Monitor response deadlines and keep occurrence records up to date;
• Communicate with providers, internal departments (audit, billing, registration, authorization center, commercial) and support areas to align processes;
• Prepare periodic reports on denial rates, recurring issues and improvement opportunities. Prepare reports based on departmental data for use in meetings;

Junior Claim Appeal Analyst, Hospital Care

Project Manager

• Plan, monitor, and manage technology projects using formal processes and tools to oversee resources, budgets, and risks in coordination with managers;
• Ensure the project’s objectives and scope are clearly defined;
• Ensure execution of activity planning and maintenance of required documentation;
• Standardize and oversee monitoring and control activities for the Services directorate’s project portfolio, ensuring execution with an appropriate methodology.

Senior Project Analyst – IT, Hospital Care

General Counsel

• Drafting, reviewing, and updating corporate documents for Ltd. and S.A. companies (articles of incorporation/bylaws, minutes, shareholder/partner agreements).
• Leading shareholders' and partners' meetings and assemblies, including preparation of documents, publications, and filings/registrations.
• Managing routine ordinary and extraordinary corporate procedures.
• Structuring and executing corporate transactions: incorporations, mergers, spin-offs, conversions, and complex reorganizations.
• Legal support for M&A transactions (due diligence, contract review, legal opinions, and memoranda).
• Drafting and implementing governance policies, internal regulations, and codes of conduct.
• Advising boards of directors, partners/shareholders, and internal committees.
• Analysis and issuance of legal opinions.
• Legal advisory on corporate group structures, holding companies, and corporate planning.