Digital Field Service Technician

HonorBuilt

full-time

Posted on: 9/13/2025

Origin: • 🇺🇸 United States • Tennessee

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Mid-LevelSenior

About the role

Install Point-of-Sale and other hardware in restaurant or retail environments
Perform Wellness Visits and maintenance checks on deployed systems
Troubleshoot technical issues and perform routine maintenance
Travel weekly within the local market and daily some weeks using a company vehicle
Work directly in restaurants with client brands and coordinate deployments

This position requires weekly travel with company vehicle within the local market
Some weeks it requires daily driving to cover all restaurants in a certain market
Basic Windows OS and Microsoft Office knowledge
Technical troubleshooting abilities
Valid REAL ID-compliant Driver's License
Ability to pass Criminal Background Checks
Ability to pass pre-hire drug testing and on-going random drug testing
Must have experience working with basic hand tools and drills
Bonus Qualifications: Restaurant or related customer service field experience
Bonus Qualifications: Point of Sale System Exposure/Experience
Bonus Qualifications: CAT-5 cabling experience
Bonus Qualifications: Knowledge of configuring a network system
Physical Requirements: Ability to walk distances up to a half mile
Physical Requirements: Ability to work while standing on concrete surface continuously 8-10 hours – Frequently
Physical Requirements: Ability to work while bending, squatting and kneeling - Frequently
Physical Requirements: Ability to work while extending your arms/hands overhead - Frequently
Physical Requirements: Ability to sit in automobile, train or airplane for extended period of time - Frequently
Physical Requirements: Use of small electric, cordless and hand tools - Frequently
Physical Requirements: Climbing and work on ladders up to 12 feet – Frequently
Physical Requirements: Lifting objects up to 100 lbs - Occasionally