Honor

Consultant

• Drive franchisee performance by analyzing business data, identifying opportunities, and partnering with franchisees to implement targeted action plans that improve quality of care and client experience as well as improve revenue, profitability, and operational efficiency.
• Lead structured business reviews with franchise leadership teams, translating insights into clear priorities, measurable goals, and accountable next steps.
• Coach and influence franchisees to strengthen leadership capability, decision-making, and execution discipline across multiple locations.
• Accelerate adoption of systems and tools (e.g., data platforms, operational processes, and technology solutions) to increase visibility, consistency, and performance across the network.
• Collaborate cross-functionally with internal teams to align initiatives, pilot new strategies, and ensure franchisee needs and field insights inform enterprise decision-making.

Senior Franchise Business Consultant

Engineering Manager

• Lead and build engineering teams to deliver MarTech solutions to our HomeInstead offices.
• Partner with Marketing, Product, and data to deliver innovation and scalable solutions for demand management.
• Own systems and integrations for our websites, efficient ad spend, customer targeting and our pre-sale customer lead handling process.
• Drive product from concept to launch and operations.

Data Analyst

• Solve problems that have real-world impact
• Thrive in diverse, cross-functional environments, collaborating with partners across design, product, engineering and operations
• Live at the intersection of software and the real world, optimizing complex operational problems or tracing the lineage of a key metric through a dozen transformations
• Enjoy sharing knowledge, mentoring others, and contributing to a healthy, inclusive team culture
• Excellent, proactive communicator — able to translate complex ideas into clear, actionable solutions for technical and non-technical partners

Staff Data Analyst

Implementation Specialist

• Lead Care Pro Onboarding & Training: Plan and lead in-person and virtual onboarding sessions for groups of 1-15 Care Pros. Oversee the end-to-end process to ensure efficiency and timeliness.
• Manage Client Transitions & Care Planning: Conduct needs assessments with Franchise teams to refine client care information. Verify that care plans meet Honor’s standards for completeness and accuracy prior to transition.
• Own Risk Evaluation & Resolution: Proactively identify and resolve risks across both cohorts. This includes mitigating onboarding challenges for Care Pros and assessing client schedules for potential gaps or service risks.
• Ensure Compliance & Documentation: Maintain expert knowledge of state-specific requirements. Verify necessary employment documentation (e.g., I-9s, licensure) for Care Pros and review client contracts and profiles for regulatory compliance.
• Travel to Franchise Locations (30-40%): Travel frequently to support onsite onboarding activities, attend meetings, and support franchise locations as needed. Some weekend work may be required to support Care Pro onboarding schedules.
• Manage Stakeholder Communication: Act as a primary liaison for Franchise owners and internal teams. Lead external and internal meetings to foster clear communication and timely issue resolution for both Client and Care Pro workstreams.
• Lead Cross-Functional & Team Support: Partner with Field Teams, Market Operations, and Hiring teams to address challenges. Provide additional capacity to other Honor teams during periods of low implementation volume.