Hitss Brasil

Software Engineer

• Analyze and specify functional and non-functional requirements
• Define and implement solutions with an architectural focus (design patterns, microservices, integrations)
• Develop and maintain Node.js + React applications (backend, frontend, and integrations)
• Produce technical documentation and support project management
• Work collaboratively with business, UX and product teams to build efficient solutions

Senior Node Developer

Analyst

• Provide first-line support for incident and service request tickets;
• Understand client and operations needs and work with involved teams to drive continuous improvements in stability and delivery quality for the client;
• Ensure that backlogs for queues and projects are correctly prioritized and completed on schedule, and validate deliverables;
• Identify and track critical operational issues together with IT towers, engaging teams to seek fast and efficient solutions to prevent incident openings and resolve root causes;
• Monitor problem resolution analyses;
• Track incident recurrence rates for tickets.

Junior Infrastructure Analyst

• Ensure the team understands and correctly applies Lean-Agile values, principles, and practices.
• Support the team in using Scrum, Kanban, or hybrid practices.
• Promote self-management, collaboration, and continuous improvement.
• Remove impediments that impact the team's productivity and predictability.
• Protect the team from undue external interference.
• Create an environment of psychological safety, trust, and transparency.
• Plan and facilitate agile ceremonies.
• Support and prepare the team for at-scale events, such as PI Planning, etc.
• Support dependencies between teams and coordinate deliveries.
• Promote Built-in Quality practices.
• Help the team manage flow, WIP, and predictability.

Senior Agile Analyst

DevOps Engineer

• Lead the implementation and evolution of CI/CD pipelines in complex environments.
• Define and standardize automation, integration, and continuous delivery practices.
• Design and manage cloud architectures (AWS, Azure, or GCP), focusing on scalability, availability, and security.
• Propose and implement Infrastructure as Code (IaC) solutions.
• Promote the adoption of DevSecOps best practices, incorporating security from development through production.
• Provide mentoring and technical support to DevOps, development, and operations teams.
• Evaluate and introduce new tools and technologies for the DevOps ecosystem.
• Monitor critical environments, respond to high-complexity incidents, and lead incident response plans.

DevOps Specialist

Project Manager

• Support the development and review of IT strategic planning instruments, such as PDTIC and PETIC;
• Conduct ICT governance diagnostics, identifying opportunities for improvement in processes, controls and compliance;
• Support initiatives related to information security and data privacy;
• Apply and promote good practices in governance, risk management and compliance based on recognized frameworks;
• Support the implementation and monitoring of information security controls;
• Contribute to the identification, analysis and treatment of risks related to the information technology area;
• Support the definition of policies, standards and procedures for IT governance and information security;
• Assist in promoting a culture of compliance, internal controls and continuous improvement of IT processes.

Senior Node Developer

Junior Infrastructure Analyst

Senior Agile Analyst

DevOps Specialist

Mid-level Project Analyst – Governance Focus