Hiiya

Affiliate Manager

• Own full-cycle recruiting across technical, G&A, and GTM functions.
• Leverage AI and automation tools to enhance sourcing, screening, candidate engagement, and workflow efficiency.
• Drive process and productivity improvements — identify opportunities to streamline recruiting operations, improve data visibility, and boost speed without compromising quality.
• Partner deeply with hiring managers, coaching them through talent strategy, calibration, interviewing, and decision-making to ensure exceptional outcomes.
• Champion quality of hire, using structured assessments, data insights, and onboarding feedback loops to continuously refine hiring effectiveness.
• Navigate ambiguity with confidence, bringing clarity and structure to complex hiring needs.
• Source creatively and strategically, building deep talent networks across AI and emerging tech communities.
• Support university and early-career programs, especially for technical and AI-focused roles.
• Serve as a trusted advisor, translating hiring requirements into clear recruiting strategies that attract top performers.
• Continuously learn and iterate, experimenting with new technologies, tools, and approaches to stay ahead of the curve in AI-driven recruiting.

Talent Acquisition Partner

Program Manager

• GTM planning: turn strategic goals for launches, campaigns, or new markets into clear, actionable plans with timelines, owners, and deliverables
• Cross-functional alignment: connect Product, Marketing, Sales, CS, Legal, Finance, and Creative teams around shared goals and milestones
• Campaign management: manage end-to-end execution of integrated programs, ensuring every workstream stays on track and every deliverable ladders up to the overall strategy
• Process design: build and refine frameworks for how Hiya goes to market, from workbacks and approvals to lessons learned
• Continuous improvement: host retrospectives, gather feedback, and identify opportunities to improve efficiency, collaboration, and impact across launches
• Stakeholder communication: drive visibility and accountability with clear updates, timelines, and documentation that make it easy for teams to stay aligned
• Risk management: proactively identify blockers, dependencies, or scope changes and help teams adjust quickly without losing momentum
• Tools and tracking: use Asana and other project tools to organize work, document decisions, and make progress transparent to everyone involved

GTM Program Manager

Product Marketing

• Go-to-market strategy: define and execute the GTM plan for SMB and self-serve segments across Hiya’s product portfolio.
• Product partnership: work with the Product team to identify market opportunities, validate product–market fit for new SMB offerings, and shape roadmaps based on customer insights.
• Audience clarity: develop ICPs, segmentation frameworks, and messaging that speaks directly to SMB buyers.
• Self-serve funnel: partner with Product, Demand Gen, and Lifecycle teams to improve acquisition, sign-up, nurture, and activation flows that increase conversion and adoption.
• Conversion experiments: design and test packaging, pricing, and journey optimizations to increase trial-to-paid rates and average revenue per account.
• Campaign development: drive scalable, automated growth through website, email, and in-product programs.
• Product storytelling: turn technical capabilities into simple, compelling narratives across web, ads, and lifecycle channels.
• Performance analysis: track and interpret conversion, retention, and revenue metrics to guide roadmap priorities and marketing investments.

Product Marketing Manager, SMB Audience – Digital Growth

Sales Operations Manager

• Translate complex product, industry, and competitive information into concise, engaging sales stories and assets.
• Use Product Marketing message frameworks to create and maintain a library of impactful sales collateral Ensure sales materials are aligned with brand voice, go-to-market strategy, and buyer journey stages.
• Collaborate with sales leadership to identify enablement gaps and prioritize collateral creation.
• Package insights into digestible formats that sales teams can quickly absorb and use in live conversations.
• Train and coach sellers on how to use new collateral and stories effectively.
• Design a quantifiable method to measure use of assets to continuously refine and improve content.

Sales Enablement Manager

Account Executive

• Manage the full sales cycle from prospecting through close for Canadian accounts.
• Partner with SDRs, marketing and partner channels to create and qualify pipeline.
• Conduct discovery calls, product demos, and solution-focused presentations tailored to customer needs.
• Build strong relationships with key stakeholders including sales leaders, operations, and customer experience decision-makers.
• Consistently achieve and exceed quota by driving new ARR growth.
• Accurately forecast pipeline and revenue, maintaining disciplined use of CRM (Salesforce).
• Collaborate cross-functionally with Customer Success, Sales Engineering, and Product to ensure customer success and smooth handoffs.
• Stay current on industry trends and competitive landscape to position Hiya effectively.

Events

• Planning and executing virtual and in-person events
• Establishing key performance indicators and measuring and delivering post-event analyses with an eye toward data-driven improvements to our strategy
• Leading internal communication across multiple teams on expectations, goals, and event logistics
• Collaborating with demand gen and product marketing team to promote and develop event-specific assets and programs that drive pre-show interest and post-show engagement
• Creating and managing an events budget, sponsorship packages, merchandise, collateral, and vendor relations
• Staying current on event industry trends and policies

Field and Events Marketing Manager

Financial Planning and Analysis

• Build and maintain financial models in our FP&A dashboarding software to support forecasting and scenario analysis.
• Own the full budgeting and actuals reporting process for operating expenses (OPEX), ensuring accuracy and accountability across the business.
• Assist with headcount planning and tracking, partnering closely with People and department leads to forecast resource needs.
• Prepare monthly performance reviews for OPEX spend, highlighting key variances and trends.
• Conduct ad hoc financial and business analysis to support strategic initiatives and leadership decision-making.
• Partner cross-functionally with business leaders to provide financial insights and recommendations.
• Continuously improve processes and tools to enhance reporting, forecasting, and analysis efficiency.

Financial Analyst

• Build a deep understanding of Hiya’s platform and translate it into solution-oriented narratives that connect to customer pains and outcomes.
• Define and refine the ICP with Sales, uncovering patterns across regions and industries to guide targeting.
• Lead ABM strategy: design and execute the best ways to reach priority accounts through personalized campaigns, content, and events.
• Deliver messaging, competitive intelligence + positioning, and enablement — from playbooks to collateral — that boost win rates, shorten cycles, and help Sales prove value with new and existing accounts.
• Track the competitive landscape and arm Sales with positioning, proof points, and talk tracks to outmaneuver alternatives.
• Partner with Demand Gen, Web, and Lifecycle to align ABM with campaigns, conversion paths, and nurture flows.
• Define success metrics, track performance, and feed insights back to sharpen strategy and inform the product roadmap.
• Support international expansion with localized narratives and GTM playbooks.

Product Marketing Manager, Mid-Market – Enterprise Audience

Product Designer

• Design the next generation of Hiya’s consumer AI mobile app for small businesses, including mobile UI, user flows, and prototypes
• Collaborate with product managers, researchers, and engineers to uncover user pain points and generate solutions
• Tell compelling stories through sketches, flows, prototypes, and polished UI
• Design end-to-end from discovery and ideation through polished experiences, flows, and prototypes
• Carry forward conceptual design work and evolve it into comprehensive product experiences engineers can build
• Present design decisions grounded in research and data, and incorporate collaborative feedback
• Shape the future of Hiya’s consumer AI mobile app, partnering with product, research, and leadership to deliver value for users and the business