Account Director

Hiiya

Account Director leading Hiya’s trusted-calling partnerships and commercial growth with Mexican telecom operators. Driving complex negotiations, revenue growth, and regional go-to-market execution.

Posted 9/9/2026full-timeMexico City • 🇲🇽 MexicoLead💰 MX$1,630,550 - MX$2,666,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development and strategic partnerships within the telecommunications sector, with a strong focus on relationship management and revenue growth. Proficient in navigating complex negotiations and executing commercial strategies in fast-paced environments.

Highest-signal resume keywords

Business DevelopmentStrategic PartnershipsTelecommunications OperatorsComplex Deal NegotiationFluent in Spanish and English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Commercial Strategy DevelopmentRevenue GrowthMarket DevelopmentAccount GrowthSaaS ProductsAI-Driven ProductsTelecom ServicesVoice ProductsFraud ProductsSecurity Products

Soft Skills

Relationship ManagementExecutive PresenceStrategic ThinkingAdaptabilityCross-Functional Coordination

Industry Keywords

Telecom EcosystemLATAM Market DynamicsMulti-Stakeholder DealsFast-Moving EnvironmentsInternational Commercial Exposure

About the role

Key responsibilities & impact

Develop and execute Hiya's commercial strategy across Mexico with the Sr. Director of Operator Sales
Build and maintain senior relationships with telecom operators and strategic partners
Identify, develop, and close new business opportunities across the region
Lead complex commercial negotiations and long-form partnership discussions
Drive revenue growth across new and existing accounts
Represent customer and market needs internally to shape product and go-to-market strategy
Coordinate cross-functional teams to support successful launches and partner growth
Track market dynamics, competitive activity, and industry trends across LATAM
Own the full commercial lifecycle from market development and executive relationship-building through deal negotiation, execution, and long-term account growth
Work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership

Requirements

What you’ll need

7+ years in business development, strategic partnerships, enterprise sales, or operator sales
Strong experience working with telecommunications operators or large enterprise accounts
Proven track record closing complex, multi-stakeholder deals
Strong executive presence and relationship management skills
Commercially driven with strategic thinking and execution capability
Comfortable operating in fast-moving, ambiguous environments
Fluent in Spanish and English
Experience in telecom services, mobile networks, voice, fraud, or security products is advantageous
Existing relationships within the Mexican or broader LATAM telecom ecosystem are advantageous
Experience with SaaS, platform, or AI-driven products is advantageous
Exposure to international or multi-market commercial environments is advantageous
Legally eligible to work in Mexico
Currently located in the Mexico City area or willing to relocate

Benefits

Comp & perks

Annual bonus with structured OTE and upside tied to market performance
Hybrid working with flexibility on where and how you work
Annual professional development budget
Home office support
International collaboration and travel opportunities
Equal employment opportunity and inclusive workplace