Hightouch

Full-stack Engineer

• Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
• Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
• Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
• Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
• Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch

Software Engineer – AI Productivity

Marketing

• Engage with performance marketing teams at top-tier companies
• Partner closely with sales organization to navigate buying processes
• Collaborate with Forward Deployed Creative Designers to optimize AI-generated assets
• Help design go-to-market motion and educational frameworks for customers

Founding Forward Deployed Marketer

Technical Account Manager

• Become the bridge between Hightouch and our largest Fortune 5000 customers
• Oversee the entire customer journey from kick-off to onboarding to continued customer success and increased adoption
• Ensure Enterprise customers understand and utilize the Hightouch platform to its fullest extent
• Strive to understand customer requirements and issues at a molecular level
• Guide the customer into their ideal future state
• Guide the innovation of the Hightouch platform

Engineer

• Lead Business Value Assessments end-to-end for Enterprise prospects and customers, from value discovery through ROI/TCO modeling to executive readout. Engage with Mid-Market deals and the broader sales org where the situation warrants.
• Build directional business cases that earn the right to a CFO conversation, then sharpen them to defensible models with customer data.
• Partner with AEs, Solutions Engineers, and sales leadership across Enterprise and Mid-Market on the deals that matter most.
• Translate Hightouch product capability into measurable business outcomes that executive buyers care about (revenue, retention, efficiency, risk).
• Present findings to economic buyers and committees: CFO, CMO, CDO, VP Marketing, and equivalent.
• Design and build the frameworks, playbooks, calculators, and assets that make value selling repeatable across the GTM org. Not just for VE, but for AEs and SEs to use on their own deals.
• Partner with Enablement and sales leadership to roll out value-selling practices across the field. Help shape the training, the materials, and the operating cadence that scale value selling beyond a handful of high-touch engagements.
• Contribute to Business Value Realization for existing customers, tracking adoption and quantifying the value delivered post-sale.
• Contribute to the AI and agentic capabilities we are building to scale value selling across the field. Whether that is shaping the workflows, designing the agents, or testing them in real engagements, you help drive the direction and the build.
• Help shape where the VE function goes next as Hightouch scales. This role is for someone who wants to build, not just execute against someone else's playbook.

Senior Value Engineer

Technical Recruiter

• help define hiring needs by looking at projected growth
• define talent needs, sourcing and prescreening candidates
• partnering with hiring managers
• insuring a smooth and fluid process
• identifying closing strategies for offers
• provide candidates with the right information to help make their decision

Senior Technical Recruiter

Solutions Engineer

• Lead, mentor, and grow a team of Solutions Engineers fostering a collaborative, high-performing, and customer-centric environment.
• Partner strategically with Hightouch AEs throughout the customer journey, delivering tailored demonstrations and customer POCs based on agreed-upon requirements.
• Develop deep technical domain expertise in Data Activation, CDP, data warehousing (e.g., Snowflake, BigQuery, Databricks), and integration platforms, across various industries including financial services, retail, SaaS, and similar enterprises.
• Be accountable for the exceptional customer experience during the new revenue pilot and closing phases.
• Engage with customers daily to deeply understand their data activation needs and architect elegant solutions that leverage the Hightouch platform to its fullest potential.
• Design, develop, and maintain best-in-class playbooks, demo environments, and other tools to ensure successful and efficient POCs and technical validations.
• Collaborate effectively with AEs and Product Managers to identify and champion customer-specific feature requests and product enhancements.
• Drive strategic initiatives to continuously improve the efficiency, effectiveness, and scalability of the Solutions Engineering team.

Manager, Solutions Engineering

Copywriter

• Write and edit copy with expert craft across channels, like brand campaigns, OOH, ads, videos, landing pages, social, email, and events.
• Go beyond briefs to understand the ask deeply, bring fresh angles, and push the work past what was originally requested.
• Partner with design and video, knowing when a line unlocks a visual and when the visual is doing the work and copy should step aside.
• Maintain Hightouch's brand voice as a system, including building consistency, noticing where we sound flat, and proposing something better.
• Represent your work internally with strong executive presence, while bringing flexibility and collaboration to the table
• Work with marketing teams across disciplines, serving as a trusted editor and supporting launches, understanding our products, and optimizing our campaigns.
• Use AI to scale volume and iteration, help others keep their writing on point, and ensure it doesn't flatten our voice or lower our standards.

Senior Copywriter

Account Executive

• Work with a wide range of companies in Mid-Market segment
• Solve problems and delight customers
• Sell to different personas, industries, and use-cases
• Learn value selling skills for career growth

Account Executive, Mid-Market

Recruitment

• You are able to schedule and own the entire coordination experience for candidates for our GTM and EPD recruiting teams (6-8 recruiters)
• You are excited about building efficient scheduling and recruiting processes that result in highly positive experiences for both candidates and the hiring team.
• You develop trusting relationships with hiring managers, interviewers, and recruiters.
• You communicate effectively with the interview team, recruiting team, and candidates to ensure a seamless candidate experience
• You want to change the talent industry at large and figure out the best ways of recruiting in a highly competitive environment.

Recruiting Coordinator

Backend Engineer

• add to Customer Studio team to develop no-code suite of features
• handle data warehouse performance
• facilitate analytics and experimentation
• explore real-time audience syncing
• enhance user workflows with generative AI

Software Engineer, Customer Studio Backend

• Join the Streaming Systems team to work on high-throughput systems
• Build infrastructure that ingests clickstream, product interaction, and transactional data
• Own and deliver projects from start to finish
• Work directly with customers to solve scaling problems
• Significant influence over the technical roadmap

Software Engineer, Streaming Systems

Security Engineer

• You'll own Hightouch's application security posture end-to-end.
• Shape what security looks like here as we scale from 70 to 140+ engineers.
• Solve hard problems at the intersection of security and distributed systems.
• Improve our rate limiting, abuse detection, and granularity of access control.
• Support our multi-region and multi-cloud backend, including launching Hightouch in new regions to support data residency requirements.

Application Security Lead

Artificial Intelligence

• Drive Product Adoption
• Master AI Workflows
• Consult & Strategize
• Performance Optimization
• Cross-Functional Collaboration

AI Creative Technologist

• Shape the future of our product offering
• Contribute directly to our success
• Bring significant enterprise sales experience
• Build meaningful relationships with clients
• Thrive in a fast-paced environment
• Take the next step in your career with a rapidly scaling startup

Enterprise Account Executive – East

Product Manager

• Run deep customer discovery with performance marketing and creative teams
• Define the product roadmap tied to revenue milestones
• Ship product
• Co-own pipeline and go-to-market