HighlightTA

Junior Account Manager

HighlightTA

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $60,000 - $65,000 per year

Job Level

Junior

About the role

  • Manage renewals, retention, and expansion of a book of business for Q4
  • Work closely with a CSM partner to provide best-in-class training and care
  • Maintain strong customer relationships and uncover expansion opportunities
  • Manage the overall economic relationship with assigned customers to ensure retention
  • Proactively drive outreach to expand value and maximize bookings
  • Own the renewals process including negotiations, solutioning, and contracting
  • Identify and pursue highest-value expansion opportunities and demonstrate ROI to customers
  • Bring actionable Voice of the Customer feedback to the organization, including competitive and product insights

Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years’ proven success in sales or business development, ideally in a SaaS-based environment
  • Strong listening and deduction skills
  • Knowledge of how to uncover opportunities and build a sales pipeline
  • Strong negotiation skills and ability to build and present business cases
  • Demonstrated hustle, high outreach activity, and strong contact and conversion rates
  • Ability to manage a busy calendar and engage with customers every quarter
  • Experience using Salesforce, SalesLoft, Gong, and LinkedIn Sales Navigator
  • Proven ability to foster collaboration across departments
  • Strong sense of accountability and ownership
  • Highly motivated, self-confident, and driven to achieve exceptional results
  • Resourceful and creative in prospect identification and opportunity generation
  • Experience in a fast-paced startup environment
  • Self-starter with a “can-do” mentality
  • Service-oriented approach for fostering positive relationships with internal and external stakeholders
  • Located in the United States and legally authorized to work in the U.S.
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