Account Manager

• Ensure that Garner delivers an excellent client experience to the assigned book of business
• Execute key workflows and monitor client health to support our clients
• Track client success KPIs, escalate areas of concern and mitigate risks through development and execution of action plans
• Execute best practice standards and workflows to improve client satisfaction, engagement, and ROI to drive retention
• Manage strong day to day broker and client relationships
• Communicate regularly with both key decision makers as well as our key broker partners to understand the ongoing needs
• Collaborate with product, sales, and member services teams to ensure that client’s engagement goals are met and client is satisfied with Garner’s service
• Develop client reports, meeting materials, and workshops as needed
• Travel up to 15% as required

Senior Account Manager

Manager, Product Partnerships

Director of New Payer Partnerships – Medicare Advantage

Director, Payor Account Management – Growth

Key Account Manager

Territory Manager, California – Nevada