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Product Manager

• Lead the full product lifecycle for Q4’s IR Web product, Studio CMS, and related platform experiences
• Own roadmap strategy, execution, and performance measurement across squads, including direct and indirect squad leadership
• Transition legacy services into scalable, modern SaaS offerings with continuous innovation
• Ensure continuity and support post-deployment to maintain strong client relationships and performance outcomes
• Evolve the roadmap for Q4’s new AI agent that automates customer content updates
• Identify and drive AI integration opportunities that improve efficiency, consistency, and customer satisfaction
• Drive 2026 strategic priorities around scaling AI adoption across the IR web platform
• Use data and feedback to guide ongoing automation and product-led transformation
• Drive adoption of the IR Web platform by aligning with GTM teams to deliver compelling value propositions
• Support the full customer journey, including post-deployment support and operational transformation
• Collaborate with stakeholders across the org to ensure smooth post-deployment support and scalable operations
• Partner with Sales and Marketing to develop competitive positioning, messaging, and business cases
• Influence across teams to deliver high-impact, timely solutions with measurable outcomes
• Collaborate closely with senior stakeholders, including the ELT, to align roadmap and investment priorities
• Champion a “whole product” approach—covering not just software, but also services, packaging, pricing models, and business performance

Senior Product Manager

Scrum Master

• Provide hands-on coaching to multiple software development teams in all aspects of Agile, including Scrum, Kanban, and other lean-agile practices.
• Manage a team of Scrum Masters and aid in their goal setting and development.
• Coach leaders and managers in the behaviors and mindset shifts required to support successful Agile teams.
• Act as the dedicated Scrum Master or Agile Project Manager for one to two teams, guiding them to successfully deliver value.
• Facilitate all Scrum events, including Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, ensuring they are positive, productive, and achieve their objectives.
• Actively identify and remove impediments that are blocking the team's progress.
• Partner closely with the Product Owner to ensure a healthy and well-managed product backlog.
• Develop and deliver engaging training workshops and materials for teams and stakeholders on Agile fundamentals, advanced topics, and role-specific skills.
• Facilitate key collaborative events such as release planning, story mapping workshops, and value stream mapping sessions.
• Conduct assessments of team and departmental Agile maturity, creating a roadmap for improvement and executing on that roadmap.
• Identify, escalate, and help resolve systemic impediments that are beyond a single team's ability to influence.
• Guide teams on the use of meaningful Agile metrics (e.g., Cycle Time, Throughput, Flow Efficiency) to drive data-informed decisions and self-correction.
• Promote a culture of relentless improvement by encouraging experimentation and learning from both successes and failures.

Agile Delivery Manager

Performance Marketing

• Design and execute multi-channel demand generation campaigns targeting SMBs
• Build ABM strategies with clear goals, audience segmentation, and channel mix
• Own paid media (search, social, display, syndication) and continuously test offers and creative
• Manage MQL to SQL pipeline performance, including CAC and disqualification rates
• Write campaign briefs and align stakeholders across Sales, Brand, and Product Marketing
• Report on campaign performance and pivot based on insights
• Partner with Sales to ensure lead quality and feedback loops
• Optimize website chat playbooks and lead conversion paths
• Collaborate across teams to align messaging and touchpoints throughout the funnel

Demand Generation Manager

People Operations

• Optimize the entire employee experience through strategic development, implementation, and management of core HR operational functions.
• Lead the administration and maintenance of the global job leveling framework and job architecture.
• Manage the end-to-end annual compensation review cycle, including merit increases, bonus payouts, and equity refreshes.
• Design, implement, and administer competitive, cost-effective global benefits programs.
• Manage global relationships with benefits brokers, providers, and vendors.
• Serve as the subject matter expert (SME) for the HRIS.
• Collect, clean, analyze, and interpret complex global HR data to identify trends and provide actionable business insights.
• Develop, maintain, and automate robust P&C dashboards and reports in Excel and HRIS.

People & Culture Operations Manager

Vice President

• Define and champion the long-term vision for Q4’s IROps platform, grounded in an AI-first mindset.
• Balance big-picture thinking with the urgency to execute.
• Lead the integration of AI across the IROps platform.
• Own and drive the IROps product roadmap, aligning priorities to company goals and customer needs.
• Stay deeply connected to IR professionals, customer pain points, and market dynamics.
• Work closely with Engineering, Design, Sales, Marketing, Client Success, and the Platform Product team to align execution and accelerate time-to-market.
• Build and lead a team of product managers known for curiosity, accountability, and high performance.
• Define and track product KPIs, customer adoption metrics, and AI impact indicators.
• Partner closely with the EVP Product, CTO, and ELT to shape Q4’s strategic direction.

Vice President, Product

Technical Recruiter

• Partner with scaling tech companies and startups.
• Own full-cycle recruiting for engineering and product roles.
• Flex into non-technical searches as needed.
• Keep ATS systems clean, meet SLAs, and manage processes with precision.
• Anticipate client and candidate needs, move quickly, and keep momentum.
• Drive the process end-to-end and take full responsibility for outcomes.
• Communicate clearly and consistently with clients, candidates, and the team to ensure alignment.
• Learn fast, adapt, and build lasting trust with stakeholders.

Senior Technical Recruiter

AI Engineer

• Develop, test, and refine prompts across various LLMs to improve performance, reliability, and usability.
• Collaborate with product owners to share insights and influence AI use case design.
• Build Retrieval-Augmented Generation (RAG) systems leveraging structured and unstructured datasets.
• Contribute to machine learning training workflows and assist in integrating AI with core data systems (e.g., Snowflake, S3).
• Work closely with a third-party contractor to implement MLOps pipelines using cloud tooling.
• Support scalable deployment of AI services across core product areas.
• Use AWS AI services (or equivalents in GCP or Azure) to manage and deploy AI-powered solutions at scale.
• Help define templates and reusable components for future AI use cases.
• Focus on core AI building blocks (no UI development).

Data Scientist

• Design, build, and validate predictive machine learning models for real-world, client-facing use cases.
• Explore and connect data across marketing, finance, and application platforms to unlock predictive insights.
• Partner with a third-party AWS contractor to leverage and inform the development of MLOps components (e.g., SageMaker templates).
• Conduct exploratory data analysis (EDA) to identify key relationships and features.
• Translate model outputs into actionable strategies for customers and internal teams.
• Build dashboards and reports that deliver value both at scale and at the individual client level.
• Work independently to drive end-to-end projects, from hypothesis to production.
• Collaborate closely with the Data Engineer to ensure models are robust, scalable, and successfully integrated into production pipelines.
• Share findings clearly with stakeholders across product, marketing, and finance teams.

Account Manager

• Manage renewals, retention, and expansion of a book of business for Q4
• Work closely with a CSM partner to provide best-in-class training and care
• Maintain strong customer relationships and uncover expansion opportunities
• Manage the overall economic relationship with assigned customers to ensure retention
• Proactively drive outreach to expand value and maximize bookings
• Own the renewals process including negotiations, solutioning, and contracting
• Identify and pursue highest-value expansion opportunities and demonstrate ROI to customers
• Bring actionable Voice of the Customer feedback to the organization, including competitive and product insights

Junior Account Manager

Salesforce Developer

• Lead Salesforce development and automation using Apex and Salesforce Flow
• Customize and maintain Sales, CPQ, Marketing, Service, and Platform clouds
• Build and manage workflows, approvals, dashboards, reports, page layouts, and templates
• Handle user administration, roles, permissions, and profiles
• Manage integrations with NetSuite, Zendesk, Gong, and Chili Piper
• Respond to internal support requests and bulk data needs
• Support data migrations and system audits
• Monitor and improve data quality and system performance
• Partner with RevOps and business stakeholders to gather requirements and implement solutions
• Coach users on Salesforce best practices and document internal processes
• Recommend and evaluate new third-party tools to enhance workflows

Financial Planning and Analysis

• The Senior Financial Planning Analyst is a high-impact, analytical role supporting strategic financial planning, data integrity, and performance reporting.
• Work closely with the Director of FP&A and VP of Strategic Finance to build scalable financial models, deliver actionable insights, and support SaaS-specific forecasting.
• Build and maintain driver-based financial models that connect business drivers to financial outcomes.
• Assist with monthly, quarterly, and annual planning cycles, including board-level reporting.
• Support sales forecasting, cohort analysis, and commission planning to align performance and incentives.
• Ensure accuracy across systems and datasets to support data auditing and executive reporting.
• Identify trends and deliver insights across core SaaS metrics (ARR, CAC, LTV, churn).
• Partner with cross-functional teams (Sales, Marketing, Product) to deliver financial insights that drive strategic initiatives.
• Develop scalable dashboards using tools like Power BI or Metabase.
• Contribute to automation and predictive analytics initiatives to improve reporting efficiency.
• Drive scenario modeling to support strategic decision-making.

Senior Financial Planning Analyst

• Build and maintain driver-based financial models connecting business drivers to financial outcomes.
• Assist with monthly, quarterly, and annual planning cycles, including board-level reporting.
• Support sales forecasting, cohort analysis, and commission planning to align performance and incentives.
• Ensure accuracy across systems and datasets to support data auditing and executive reporting.
• Identify trends and deliver insights across core SaaS metrics (ARR, CAC, LTV, churn).
• Partner with cross-functional teams (Sales, Marketing, Product) to deliver financial insights that drive strategic initiatives.
• Develop scalable dashboards using tools like Power BI or Metabase.
• Contribute to automation and predictive analytics initiatives to improve reporting efficiency.
• Drive scenario modeling to support strategic decision-making.

Account Executive

• Own the full sales cycle for the UK market: generate pipeline, prospect, secure meetings, demonstrate product, and close new business.
• Develop and execute creative outbound strategies to build and nurture a robust pipeline of opportunities.
• Quickly establish and grow relationships with senior management and decision-makers in public companies (Investor Relations and Corporate Communications).
• Conduct value-based selling with compelling presentations and product demonstrations articulating premium value.
• Maintain a meticulously accurate and up-to-date pipeline within CRM and provide reliable forecasts.
• Act as the 'Voice of the Customer,' gathering product feedback and market intelligence to inform product and client strategies.
• Consistently exceed revenue objectives and quotas through quota-crushing performance.

• Manage Renewals, Retention and Expansion of a book of business dually owned with a CSM partner
• Maintain great relationships and uncover opportunities to provide additional value to customers
• Manage the overall economic relationship with customers to ensure retention and proactively drive expansion
• Retention: proactively connect with customers, understand evolving business circumstances, and prepare business cases to prevent churn
• Renewals: own renewals process including negotiations, solutioning and contracting; deeply understand product offerings and price book
• Expansion: identify high-value expansion opportunities, tailor outreach across the quarter, and deliver new bookings
• Voice of the Customer: bring competitive information, pricing insights, product needs and IR trends back to the organization

• Own the product vision, strategy, and roadmap for the Actionable Insights domain.
• Leverage internal and external data to deliver insights that inform better decision-making.
• Build product experiences that integrate intelligent insights directly into user workflows.
• Partner with engineering, design, and business stakeholders to identify high-impact opportunities.
• Document and communicate ideas clearly in a written-first, asynchronous environment.
• Analyze customer feedback and product usage to inform decisions and optimize the user experience.
• Support product discovery using visual tools (e.g., sketches, wireframes) to bring ideas to life.

• Own and drive the product vision, roadmap, and performance for the core SaaS platform.
• Lead the application layer experience across web and front-end capabilities.
• Champion AI-first thinking and identify opportunities for transformative innovation.
• Build and lead a high-performing team of product managers and future leaders.
• Collaborate with engineering, design, GTM, and customer teams to ensure cross-functional success.
• Influence stakeholders and peers without direct authority.
• Balance short-term execution with long-term strategy and innovation.
• Represent product direction and progress with senior executives and partners.

Vice President, Product - SaaS Platform

Social Media Manager

• Neon One is a technology company guided by a simple belief: that nonprofit organizations are vital to creating healthy and thriving communities. Our mission is to enable nonprofits and empower nonprofit professionals to grow generosity in their communities by providing industry-leading resources, services, and technology.
• Achieving this goal takes a team united in great purpose and people who are passionate about our customers and their missions. As we continue to grow, we are looking for a new member to join our marketing team as a strategic and creative Social Media Manager.
• As the go-to expert on social media management, you will manage content across all organic platforms, ensuring a consistent brand voice and messaging. This is a hands-on, fast-paced role for someone who can take an idea from concept to finished product—whether it’s a quick-turn short-form video or a multi-post educational ad series. While you won’t manage paid social directly, a working knowledge of paid social is essential to ensure tight collaboration with the Growth Marketing team.
•Responsibilities:
• Social Media Strategy & Execution
• Develop and implement a results-driven social media strategy to grow brand awareness, engagement, and community interaction.
• Own content creation and curation for LinkedIn, Meta (Facebook/Instagram), and other relevant platforms, ensuring a consistent brand voice.
• Design original social-first graphics and lightweight video content to support storytelling, product marketing, and community engagement across platforms.
• Concept and execute social-first content (e.g., explainers, ads, how-tos, testimonials) that perform well in both organic and paid environments.
• Manage daily organic social operations: scheduling, publishing, community engagement, and moderation.
• Collaborate with cross-functional teams (Growth Marketing, Content, Sales, Customer Support) to align social media initiatives with broader business goals.
• Stay current on platform updates, emerging trends, and best practices to keep our social presence ahead of the curve.
• Collaborate with the Head of Community Engagement to respond to comments, questions, and brand mentions to foster a connected and responsive social community.
•Performance & Analytics
• Monitor and analyze performance metrics such as reach, engagement, CTR, follower growth, lead gen, and content resonance.
• Translate insights into clear, actionable recommendations to optimize strategy and content in real-time.
• Identify what’s working, and what’s not, and pivot quickly to stay aligned with evolving audience behavior and business goals.
• Set benchmarks, create weekly reports, and communicate performance to internal stakeholders in a clear, compelling way.
• Design and run A/B tests or experiments to refine post formats, messaging, and publishing cadence.
•Requirements:
• Bachelor’s degree in Marketing, Communications, or a related field.
• 4 years of experience in owning B2B social media strategy, execution, and reporting.
• Background in B2B technology, nonprofit industry experience is a plus.
• Proven track record of driving organic growth (audience, engagement, lead generation) on LinkedIn and Meta.
• Experienced with graphic design and video editing tools like Canva, Adobe Express, and CapCut.
• Proficient with social media management tools, such as Hootsuite and Loomly, for planning and scheduling content.
• Deep knowledge of platform algorithms, features, and content formats.
• Talent for writing clear and engaging copy and polishing content to a high standard.
• Excellent interpersonal and communication skills, ability to act as the subject matter expert on social media marketing
• Analytical thinker with a data-driven approach to problem-solving.
• Comfortable partnering with marketers, creatives, and experts to drive aligned, high-quality work.