Delivery as per budget: Lead and set direction for the sales team according to budget – delivering volumes, growing revenue and optimising profits
Drive the commercial and digital agenda, maximise the value of our brand and develop customer value propositions that will add to revenue and profit
Coach and drive the sales team to sell and grow the full range of products
Define and set targets and sales incentives, and performance manage towards the targets
Customer satisfaction: Constantly adapt sales methodology and introduce digital innovations, global initiatives and expert methods, to drive the business forward
Actively monitor local Net Promoter Score (NPS) and drive measures to improve customer satisfaction
Manage stakeholders across the business: Lead transformation from the front aligning to overall company strategy; Ensure best practice sharing across local and global teams; Manage cross-functional relationships and actively provide input to product teams on product value proposition
Build and develop a best-in-class sales team: Ensure succession plans are in place for key roles including own role; Coach direct reports for success and development; Manage local engagement
Requirements
Minimum 10 years’ relevant experience as a senior sales manager in Supply Chain, Logistics, Transportation or service-oriented industries leading high-performing teams
Relevant Masters or postgraduate degree is preferred
C-level proven sales leader with extensive experience in driving commercial strategy
Cross-functional experience with product, services, delivery and customers
Flexible with frequent travel (largely domestic)
Tech savvy, passionate about technology and transformation
High level of business acumen and ability to solve complex logistics problems
Proven experience leading and developing large teams
Ability to manage ambiguity
Self-driven, energetic and passionate about customers and their business
Excellent communication skills in English at a professional level