Analyst

• Execute daily payment runs (local and international) accurately and in a timely manner
• Monitor and reconcile daily bank balances across multiple accounts and currencies
• Ensure sufficient liquidity is available to meet operational and funding needs
• Support the opening, maintenance, and closure of bank accounts, including KYC documentation
• Maintain up-to-date bank mandates, signatory lists, and account documentation
• Liaise with internal stakeholders (Finance, Legal, Compliance) and external banking partners
• Assist with cash positioning, short-term cash forecasting, and reporting
• Assist with FX conversions and excess cash investments
• Ensure treasury activities comply with internal controls, policies, and approval frameworks
• Support audits and internal reviews related to treasury operations
• Identify opportunities to improve payment processes and treasury controls

Treasury Analyst, Payments

Administrative Assistant

• Oversee the day-to-day operations of HFM offices, ensuring they are clean, safe, fully stocked, and functional.
• Assist leadership in scouting, setting up, and launching new office space.
• Manage relationships with local landlords, cleaning services, maintenance crews, and utility providers.
• Manage the office budget and handle the purchasing of equipment, furniture, and kitchen/office supplies.
• Ensure all locations comply with Cyprus health and safety regulations and that all protocols are up to date, as per directives given by the Group Health & Safety Officer.
• Coordinate internal events, team lunches, and contribute to an office atmosphere that reflects HFM’s values.
• Manage incoming/outgoing mail, maintain office records, and assist with light administrative tasks for the local management team.

Office Manager

Administration

• Process and monitor client deposits.
• Investigate and process client withdrawal requests.
• Process funds transfers.
• Provide assistance to all departments for back office related tasks in a timely manner.
• Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations.
• Request additional documentation when needed, communicate with banks and processors and conduct any further required investigations.
• Check KYC documents and activate accounts.
• Assist clients with general finance inquiries.
• Provide daily screenshots of payment gateway balances for accounting reconciliation.
• Reply to all client emails regarding account approvals and funding.
• Report any issues to the line Manager.

Back Office Administrator, 24/7 Shift Rotation

People Operations

• Conduct regular training needs analysis across departments to identify skills gaps and growth opportunities.
• Create engaging learning materials, including e-learning modules, workshop presentations, and instructional guides tailored to a global audience.
• Coordinate, organize and administer various learning and development interventions both internal and external, including physical and online training workshops.
• Ensure onboarding programs and professional development workshops are executed.
• Oversee the Learning Management System, ensuring content is updated, tracked, and accessible.
• Help embed HFM’s core values into the daily employee lifecycle, from recruitment to exit.
• Assist in the administration and execution of engagement surveys and work with the Manager to implement action plans based on feedback.
• Support the planning and execution of culture-building initiatives, team-building events, and wellness programs.
• Contribute to initiatives that ensure a sense of belonging for all staff members.
• Assist in identifying high-potential talent and mapping out their growth trajectories within the firm.
• Track the ROI of L&D and Culture initiatives using KPIs such as employee retention, promotion rates, and training satisfaction scores.
• Contribute to the development and promotion of a culture of continuous learning through the design and rollout of engaging learning initiatives and activities.

Learning, Development & Culture Specialist

• Coordinate and manage the L&D calendar, including booking meeting rooms, sending calendar invites, and organizing virtual webinar links.
• Act as the administrative point of contact for new starters, ensuring they are enrolled in mandatory training modules from Day 1.
• Assist in a variety of L&D, culture, and employee engagement projects.
• Prepare and distribute training materials (workbooks, handouts) and manage external vendor relationships/bookings.
• Serve as the primary administrator for the Learning Management System (LMS)—uploading content, managing user access, and troubleshooting technical issues.
• Maintain accurate and up-to-date training records for all employees to ensure compliance and accurate reporting.
• Serve as the key user for reporting and analytics, consolidating and maintaining group-level reports.
• Monitor the L&D inbox and respond to employee queries regarding course availability, login issues, or certification status.
• Administer post-training evaluation surveys and compile feedback summaries.
• Assist in drafting internal communications to promote upcoming learning opportunities and culture events.

Learning and Development Administrator

Frontend Engineer

• Develop, maintain, and optimize user interfaces across all company websites using React and Next.js.
• Collaborate with Graphic designers to ensure accurate implementation of visual design and functionality.
• Maintain a consistent, branded look and feel across all platforms.
• Ensure cross-browser compatibility and adherence to modern web standards and accessibility guidelines.
• Stay current with React ecosystem updates, performance optimization techniques, and best practices in modern frontend development.
• Implement server-side rendering (SSR) and static site generation (SSG) features using Next.js for SEO and performance.
• Review and maintain high-quality code standards.
• Create and manage responsive, pixel-perfect email templates and assist with mass email campaigns.
• Perform additional tasks assigned by the line manager.
• Contribute to a positive, collaborative, and innovation-driven team environment.

Mid Front-End Developer, React

Manager

• Design and implement a comprehensive Global Total Rewards strategy, including base pay, variable pay (bonuses), and long-term incentives.
• Develop a consistent global grading structure and job leveling framework to ensure internal equity across all HFM departments.
• Lead the selection and management of salary survey providers and establish a rigorous annual benchmarking process.
• Draft and implement all rewards-related policies, including relocation packages, promotion pay guidelines, and benefits eligibility.
• Audit existing perks and design a competitive, scalable benefits suite that aligns with the HFM culture.
• Create and govern performance-linked incentive schemes that drive business results.
• Act as the primary subject matter expert for senior leadership and Department Heads on all matters relating to retention and offer positioning.

Rewards Manager

Backend Engineer

• Build and update modules of company’s custom-made CMS.
• Responsible for coding and modifying the company’s websites.
• Write well-designed, testable, efficient code by using best software development practices.
• Integrate data from various APIs and databases.
• Check code quality of Junior Back-End Web Developers and help them with their tasks.
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities.

Mid Back-End Web Developer

Social Media Manager

• Collaborate with internal teams to execute social media and ORM initiatives, manage and engage with online communities, and assist with crisis response by monitoring conversations, escalating risks and executing approved actions
• Support the creation, scheduling and publishing of content across Kenya social media channels
• Monitor brand mentions, reviews, forums and social conversations to identify risks, trends, and opportunities
• Respond promptly and professionally to comments, messages and reviews in line with brand tone and ORM guidelines
• Support the management of the social media content calendar, ensuring timely and accurate posting
• Assist in developing content ideas that strengthen brand presence and support marketing and ORM objectives
• Collaborate with designers, content creators and paid social teams to ensure consistent messaging and visual identity
• Prepare basic reports and insights on social media performance and ORM activity
• Ensure adherence to brand, compliance and regional communication guidelines

Social Media, ORM Specialist

QA Engineer

• Analyze business requirements and define test acceptance criteria.
• Design, maintain, and execute test cases to validate software functionality and identify defects.
• Clearly document and report software defects.
• Ensure the software meets functional and non-functional requirements.
• Contribute to the development and improvement of manual testing processes and standards.
• Work closely with developers to reproduce and resolve issues.
• Stay up to date with industry trends, testing methodologies, and best practices.

Mid Manual QA Engineer

Product Designer

• Gather and evaluate user requirements in collaboration with the line manager and product managers.
• Conduct competitor analysis and in-depth user research.
• Identify, troubleshoot, and propose solutions to UX problems.
• Plan and execute usability testing sessions to validate designs and uncover user pain points.
• Conduct layout adjustments based on user feedback.
• Create high-quality design assets including wireframes, mockups, and interactive prototypes for mobile and web interfaces.
• Ensure a consistent and branded look across all products of the company.

UI/UX Designer – UX Focused

• Define and Own Test Automation Strategy: Establish a robust, scalable, and cost-effective test automation strategy.
• Drive AI/ML Adoption (MCP Focus): Champion the research, proof-of-concept, and full implementation of AI-powered testing tools.
• Team & Mentorship: Lead, mentor, and coach Senior, Mid, and Junior Automation Engineers.
• Architectural Alignment: Represent QA in architecture reviews and design discussions.
• Framework Ownership: Lead the design and development of advanced test automation frameworks.
• Performance & Load Testing: Define and manage the strategy for high-frequency performance and load testing.
• CI/CD & DevOps Integration: Collaborate closely with DevOps to optimize the continuous testing pipeline.
• Contextual Test Design: Design test automation solutions that effectively gather and utilize system context and behavior data.

Lead Automation QA Engineer

Accountant

• Assisting with budgeting processes, forecasting financial outcomes, and analysing variances.
• Gathers, interprets, and uses complex data to develop actionable steps that will improve processes and optimise results.
• Contributing to strategic planning by providing financial insights and recommendations.
• Analyse financial statements to evaluate performance.
• Liaise with external Auditor to ensure a clean and timely year end audit.
• Manage the financial accounting team and ensure proper planning.
• Review monthly accounts for all subsidiaries and identify discrepancies.
• Consolidate Company’s financial data, conduct variance analysis, prepare financial packages, present financial results to Senior Accountant.
• Liaising with various authorities as and when required.
• Ensure timely reporting of all financial information.
• Ability to interpret and make use of IAS / IFRS.
• Perform any other duties as assigned by the Senior Accountant and Head of Finance.

Data Analyst

• Prepare and maintain product performance reports for all product areas (Trading, Payments, Affiliate, Copy, Onboarding, Mobile App, Platforms, etc.).
• Monitor KPIs and product health metrics, highlighting trends, risks, and opportunities.
• Conduct data gathering and analysis to support informed decision-making across the Product Department.
• Develop and maintain Power BI dashboards for product monitoring, stakeholder visibility, and strategic insights.
• Support project metrics and monitoring tools, ensuring accurate tracking, progress visibility, and reporting consistency.
• Run ad-hoc analysis to support product strategy discussions, market assessments, and business planning.
• Assist Product Managers in evaluating backlog items using data-driven prioritization models.
• Collaborate with Business Analysts, Product Operations Specialists, and IT/Data teams to ensure data accuracy and availability.
• Provide regular insights to the Head of Product to support strategic alignment and departmental planning.

HFM