Process Analyst

HFM

Process Analyst analyzing and optimizing business processes for a multi-asset broker. Collaborating with stakeholders to enhance operational efficiency and document workflows.

Posted 5/27/2026full-timeLarnaca • 🇨🇾 CyprusMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Analyse key business and processes performance metrics to identify trends, inefficiencies, and improvement opportunities.
Map and document current (“AS IS”) business processes to provide a clear understanding of existing workflows.
Identify gaps, bottlenecks, and potential enhancements to support process transformation and optimization initiatives.
Develop and present process improvement recommendations aligned with business objectives and best practices.
Prepare and deliver detailed reports, insights, and progress updates to the Head of the Business Process Management Office (BPMO), Process Owners, and relevant managers.

Requirements

What you’ll need

Previous experience in Business Process Analysis, Project Management, Quality Assurance, Business Operations, or related roles.
Strong enthusiasm and curiosity about AI technologies, predictive analytics, and data-driven innovation.
Analytical & Critical Thinking to dissect complex business processes, identify root causes of problems, interpret data, and logically evaluate various solutions.
Problem-Solving ability, to identify process issues, bottlenecks and inefficiencies, and creatively developing practical, data-driven solutions.
Proficient in Microsoft Office Suite, particularly advanced Excel.
Experience with process management (JIRA preferred) and workflow automation tools.
Ability to create clear, detailed documentation, Standard Operating Procedures (SOPs), and user guides.
Proven ability to multitask, prioritise tasks, and perform effectively in a dynamic environment.
Exceptional communication and presentation abilities, comfortable interacting with stakeholders, including senior management.
English proficiency is required.
Previous experience in financial services or fintech industries will be considered an advantage.

Benefits

Comp & perks

Hybrid Work Model (2 days working from home)
Monthly Wolt Vouchers
Comprehensive Health & Life Insurance
Provident Fund (Upon completion of the trial period)
Summer Short Fridays (August)
Additional Paid Annual Leave (up to 30 days, based on years of service)
Birthday Leave
Training & Education Allowance
Udemy Business access
Gym Membership
Referral Bonus Program
Additional Support
Visa Sponsorship and Relocation Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business Process AnalysisProject ManagementQuality AssuranceData AnalysisProcess ImprovementWorkflow AutomationStandard Operating ProceduresPredictive AnalyticsData-Driven SolutionsAdvanced Excel

Soft Skills

Analytical ThinkingCritical ThinkingProblem-SolvingCommunicationPresentation SkillsMultitaskingPrioritizationCuriosityCreativityStakeholder Interaction