Salary
💰 $70,000 - $115,000 per year
About the role
- Manage key field relationships with our provider partners and their teams to drive adoption, retention, and consistent origination performance.
- Collaborate with corporate partners and field reps to ensure alignment, share best practices, and support joint goals.
- Monitor territory performance closely. Spot trends early, identify gaps, and proactively take steps to support underperforming offices.
- Identify and close new opportunities. Whether through partner referrals or proactive outreach, you’ll help us grow our footprint.
- Support provider offices to operate effectively. Serve as a trusted advisor who helps them use HFD effectively and confidently.
- Deliver strong presentations that communicate the value of our program clearly to both clinical and business stakeholders.
- Qualify partnerships with intention. We work best with engaged, willing practices your job is to find the right fit and set them up for success.
- Understand provider workflows and technology. Be confident navigating integrations and system configurations to support adoption.
- Own the onboarding process. Ensure new offices are fully trained and originating as quickly as possible.
- Be the voice of the field. Gather feedback to inform product development, pricing strategies, and internal improvements.
- Stay accountable. Provide weekly updates with key outcomes, progress toward goals, and plans for improvement.
Requirements
- Experience in field sales, territory management, or customer success
- Experience in Dental, Orthodontics or patient financing a plus but not required
- Excellent relationship-building and communication skills
- Comfort with performance metrics and accountability
- Confidence presenting to diverse stakeholders, from treatment coordinators and office managers to executives
- Organized and proactive approach to managing multiple priorities
- A mindset focused on partnership, problem-solving, and execution
- Medical, Dental, Vision Insurance
- 401k with 4% company match.
- Time off: Unlimited PTO, 6 days of paid sick time, plus 6 paid holidays and 1 floating holiday (approved list).
- EPIC company culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field salesterritory managementcustomer successperformance metricsonboarding processsystem configurationsintegrations
Soft skills
relationship-buildingcommunicationpresentationorganizationalproactiveproblem-solvingexecutionaccountability