Heritage Bank NW

Manager

• Provide leadership, management, and direction to the appraisal department
• Oversee the Bank's real estate collateral valuation process, ensuring risk appropriate collateral valuation standards
• Maintain detailed knowledge of all banking regulations for real estate valuations, and ensure compliance with Bank policies, Federal and State regulations, including FIRREA and USPAP
• Ensure the Bank's real estate valuation policies and procedures are maintained and current
• Exercise personal judgment and decision-making independent of undue influence by lenders or borrowers
• Qualify external third party appraisers for approved appraiser list
• Conduct and lead the review team to perform thorough analyses of commercial and residential appraisal reports and evaluations for accuracy, reasonable assumptions, supportable conclusions, appropriate technical analysis, current market conditions, and ensures compliance with policies and all applicable regulatory requirements

Appraisal Department Manager

Vice President

• Define, communicate, and execute Heritage Bank’s enterprise technology roadmap
• Lead modernization initiatives across core banking platforms, digital banking, enterprise applications, infrastructure, security, and cloud services
• Serve as the primary authority for cybersecurity governance, information security policy, and technology risk management
• Evaluate emerging technologies and operational improvements to enhance efficiency, security, and scalability
• Provide executive level guidance to support growth, innovation, customer experience, and regulatory compliance
• Establish governance frameworks for automation, data, and advanced technologies
• Oversee the performance, roadmap, and governance of core banking systems, digital banking platforms, CRM, and other critical banking applications
• Partner with business leaders to improve processes, strengthen data quality, and drive system adoption across all lines of business
• Govern enterprise integrations, API strategy, automation solutions, and data exchange frameworks
• Ensure application lifecycle management including upgrades, security, compliance, and vendor management
• Set enterprise architecture standards supporting availability, scalability, and regulatory compliance
• Define performance benchmarks, uptime targets, and service levels
• Manage strategic vendor relationships and negotiations
• Lead, mentor, and develop IT staff across various departments
• Manage IT operating and capital budgets and align with strategic priorities
• Support audits and remediation of risks, data issues, or system gaps
• Partner with business units to align technology and data initiatives with operational needs and customer demands

Appraisal Department Manager

Vice President, Information Technology