Fraud Investigation Specialist

Heritage Bank NW

Fraud/Investigations Specialist identifying suspected fraud transactions at Heritage Bank. Conducting investigations and ensuring compliance with federal regulations in an office environment.

Posted 7/17/2026full-timeTacoma • Washington • 🇺🇸 United StatesJunior💰 $22 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud analysis, compliance with federal regulations, and risk management within the financial services industry. Possesses strong communication skills and the ability to build relationships with internal and external stakeholders.

Highest-signal resume keywords

Fraud Risk ManagementCompliance With Federal RegulationsFinancial Investigations ExperienceEffective Communication SkillsDetail Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisRisk AssessmentData ReviewDocumentationSAR Reporting

Soft Skills

Problem-SolvingOrganizational SkillsTime ManagementCustomer ServiceRelationship Building

Tools & Technologies

MS OfficeWordExcelOutlook

Certifications & Qualifications

Professional Credentials In Fraud Risk Management

Industry Keywords

Bank OperationsRetail BankingFinancial ServicesLaw EnforcementBanking Laws And Regulations

About the role

Key responsibilities & impact

Performs analysis of assigned accounts and activity.
Triage risk and determine appropriate action using internal tools and information sources.
Obtains and provides detailed documentary evidence to support confirmed fraud activity necessary to prepare cases or alerts for a criminal prosecution, referral to law enforcement, and collections, as appropriate.
Documents daily review and analysis of suspicious transactions, communicates a summary to appropriate parties.
Ensures compliance to appropriate Federal Regulations and SAR reporting requirements.
Actions assigned accounts based on established department procedures to mitigate and minimize risk and risk-related exposure.
Partners with internal/external customers, business partners, peer groups, management, law enforcement and other issuing parties to ensure effective communication on fraud related cases and concerns.
Builds and maintains relationships with contacts throughout the industry.
Contributes to the success of the department with willingness to share in all department responsibilities, as required or assigned.
Gains working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area.
Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities.

Requirements

What you’ll need

Level I - 1+ year recent experience in bank operations and/or retail banking required.
Experience working in a fraud, compliance, or risk environment within the financial services industry or financial investigations experience in Federal, State or local law enforcement preferred.
Level II - 3+ years recent/relevant experience working in a fraud, compliance, or risk environment within the financial services industry or financial investigations experience in Federal, State or local law enforcement.
Professional credentials in fraud risk management preferred.
Equivalent combination of education, experience and training may be considered.
Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions, and concerns in an accurate, effective, and timely manner.
Ability to develop and maintain positive working relationships with all levels of bank personnel.
Effective verbal and written business communication and presentation skills, with the ability to communicate issues and follow up items in person, over the phone and via email; ability to read, write, speak and understand English well.
Detail oriented with organizational, problem-solving, data review and time management skills; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met, with direct and moderate oversight and supervision.
Basic understanding and working knowledge of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank’s policies, procedures, products, and services.
Unquestionable integrity in handling sensitive and confidential information required.
Basic use and understanding MS Office products (Word, Excel, Outlook), with the ability to learn and adapt to new technologies quickly.

Benefits

Comp & perks

medical
dental
vision
life insurance
401(k)
community volunteer time
minimum of 10 paid vacation days annually
8 hours of paid sick leave per month
11 paid holidays each calendar year
annual float day