Hearst Health

Sales

• Prospect, pitch, and close digital advertising solutions for SMBs.
• Sell SEO/SEM, social media marketing, reputation management, and mobile optimization.
• Own the entire sales cycle, from lead generation to closing, with full support from our Customer Experience team.
• Stay on top of market trends and provide feedback to refine strategies.
• Become a trusted marketing advisor, helping clients maximize their digital presence.
• Exceed sales targets while earning uncapped commissions!

Digital Sales Specialist

Customer Success Manager

• Meeting or exceeding established productivity and quality standards
• Performing quarterly business reviews with assigned customers
• Monitoring KPIs and identifying improvement opportunities
• Understanding the customer’s needs, goals, and strategies and translating those needs into initiatives and solutions
• Creating documentation for our knowledge base
• Exemplifying CARES core values to promote a positive work environment and adherence to core values

Client Success Manager

Artificial Intelligence

• Partner directly with the Management Committee to define, refine, and operationalize the company’s top strategic priorities.
• Build and manage a rigorous tracking system to ensure accountability, transparency, and progress across all departments.
• Identify execution gaps and intervene to remove bottlenecks, reallocate resources, or recalibrate priorities.
• Prepare high-quality briefing materials, analyses, and recommendations for executive decision-making.
• Serve as the primary liaison for identifying, evaluating, and implementing best practices between The Dallas Morning News, Medium Giant, and Hearst Newspapers.
• Drive cross-functional implementation of proven models in areas such as audience growth, subscription strategy, newsroom operations, and revenue diversification.
• Identify high-impact use cases for generative and agentic AI across editorial, advertising, customer experience, and back-office functions.
• Act as the point person for The Dallas Morning News and Medium Giant to adopt and effectively utilize Hearst AI tools.

Vice President – Strategic Initiatives, AI

Manager

• Build and maintain product-level P&L models across the full portfolio
• Establish unit economics frameworks (CAC, contribution margin, LTV, cost to serve)
• Partner with FP&A to integrate product-level profitability into forecasting and planning
• Develop margin improvement strategies for underperforming products
• Lead the development of pricing strategy across SaaS, services, and bundled offerings
• Evaluate and recommend price changes, packaging structures, and discount frameworks
• Establish pricing governance and approval processes
• Support major pricing initiatives including model transitions, price increases, and packaging redesign
• Partner with Product and Engineering on business cases for new product development
• Model revenue potential, cost structure, and margin targets for new offerings
• Define target gross margin and EBITDA thresholds for new product launches
• Monitor financial performance across the product portfolio
• Identify margin leakage, pricing inefficiencies, and cost-to-serve challenges
• Develop dashboards for product revenue, margin, adoption, and profitability
• Partner with Sales Leadership on deal desk pricing guidance and discount management
• Analyze customer pricing trends and contract structures
• Conduct competitive pricing analysis and market benchmarking

Manager, Pricing and Product Economics

Account Manager

• Manage and lead a group of category aligned Account Managers, at various levels, aligning experience levels with client needs. This requires the Associate Director to have solid partnerships with Sales leadership, to understand our client needs, goals and manage the team to support those goals.
• Instill operational rigor for the Account Management team to meet success metrics and organizational goals. Ensure Account Managers fulfill expectations of their role and daily responsibilities.
• Use reporting to monitor inbound sales pipeline, all the way through campaign launch, delivery and client billing. Escalate issues to appropriate internal contacts to remove obstacles, resolve issues, or find alternative solutions to ensure client satisfaction.
• Develop strategies to service and deliver upon client goals – using the full portfolio of capabilities and ad products. Articulate and escalate unmet client needs to help evolve our products and services. Manage projects with and for your category teams to move the business forward.
• Support and work with Sales, Marketing and Research teams on pre-sale research and pitch capabilities. Communicate directly with agencies, clients, internal teams and outside vendors as necessary on custom program implementation.
• Partner with Yield to ensure appropriate pricing and margin requirements to maintain a healthy business.
• Ensure all campaign details align between the media plan, agency IO, and order and maintain this alignment throughout the campaign lifecycle. Book campaigns in our Order Management system when they have sold. Understand billable models for our ad products and client requirements. Understand client’s terms & conditions (working with our contracts team) making sure all paperwork is compliant.
• Ensure that campaigns launch on time, and deliver what was sold. Synthesize performance and delivery to update orders as needed. Work with post sale teams on any order revisions or optimizations while staying informed of campaign performance.
• Contribute to and analyze wrap reports and identify upsell opportunities from performance. Use post-sale learnings to recommend renewal opportunities.
• Maintain an expert understanding of our brands, ad products and internal processes. As an experienced leader in managing accounts, you will juggle multiple projects to proactively improve our processes or product recommendations, and work with your leadership team to see them through implementation and execution.

Associate Director, Account Management

Analyst

• Define and document digital transformation journeys including mapping to pragmatic executable, technical requirements
• Conduct all aspects of the requirements process to support complex digital projects being defined, designed, and developed on behalf of our clients using Agile Scrum methodology.
• Create requirements and related artifacts for digital projects, including User Stories, Use Cases, Process and Data Flow diagrams.
• Work with digital, integration, and data technologies to design and implement new customer experience strategies and innovative solutions
• Create detailed functional specifications that document the agreed interface behavior for all types of users of the system and as well as any back-end business rules or data requirements
• Support the technology team by reviewing requirements and specifications as well as responding to requests for clarification and deeper analysis
• Partner with the QA team by reviewing and providing feedback on test cases, logging and prioritizing defects as well as keeping requirements documentation up to date with any changes
• Find and amplify the voices of the customer, employee, and partner to guide innovative, pragmatic digital solutions
• Be a key contributor in digital technology and strategy engagements - build the client relationship, map key technical inputs, project delivery, and overall program success.
• Can identify risks and issues and report them to the project lead for awareness and resolution.
• Become the functional owner and the go to person for any questions about the functionality.

Digital Products Analyst – TEMP-to-HIRE

Product Manager

• Lead a portfolio of high-impact initiatives across reader revenue, subscription platforms, marketing technology, identity, entitlement systems, customer data, retention, experimentation, and onsite marketing experiences.
• Set direction, align stakeholders, manage complex technical programs, and ensure teams stay focused on outcomes.
• Partner with Marketing, Marketing Operations, Product, Data, Engineering, Finance, Customer Service, and external vendors to modernize the systems that support digital subscription growth.
• Own the marketing technology roadmap, overseeing major platform and product initiatives, including subscription management modernization, retention tooling, dynamic paywall capabilities, membership development, and marketing operations tooling.

Director, Product Management – Subscriptions, Marketing Technology

Executive Assistant

• Provide high-level administrative support to the President of Hearst Magazines, ensuring seamless day-to-day operations
• Manage complex calendars, meetings, and scheduling across multiple priorities and stakeholders
• Coordinate domestic and international travel arrangements, detailed itineraries, and logistics
• Prepare, proofread, and organize presentations, reports, and key documents with a high degree of accuracy
• Serve as a central point of contact for internal and external stakeholders, fostering strong communication and alignment across teams
• Track expenses, support budget management, and assist with financial reporting tasks
• Coordinate key business initiatives and projects, ensuring timelines, deliverables, and communications stay on track
• Handle confidential information with discretion and professionalism

Product Marketing

• Lead launch planning and execution for new products and solution enhancements, ensuring a fully integrated approach across marketing, product, sales, and client-facing teams
• Create and execute marketing programs to support the commercial success of various FDB solutions
• Collaborate with product managers, subject matter experts, outside vendors to align messaging and marketing strategies
• Design and execute integrated marketing campaigns using AI-powered tools and emerging B2B strategies
• Develop and track key performance metrics such as pipeline contribution, sales-qualified opportunities, campaign ROI

Product Marketing Manager

DevOps Engineer

• Deliver solutions that enhance the overall reliability of the platform and/or reduce toil.
• Establish modern observability patterns and implement those patterns.
• Monitor the overall platform health as well as manage overall uptime and availability.
• Evangelizes best practices and industry standards
• Plan and implement modern SRE practices
• Developing and aligning SLO/SLI, error budgets, capacity models to fulfill business needs
• Operationalization of services including system testing, instrumentation, monitoring, capacity model development, training, and transition to operation teams.
• Participate in the full project lifecycle from planning, implementation, operational readiness, to decommissioning.
• Manage deployments of major releases.
• Lead and coordinate resolution efforts during major incidents by serving as the incident commander.
• Participate in an equitable 24×7 on-call rotation—serving as first responder for production alerts and escalation point for other teams.
• Understand impact of technical implementation and processes to the business
• Work with business owners to define SLAs in contracts
• Present new designs and plans to Architectural Advisory Board for feedback
• Plan and manage projects of the team
• Act as a technical leader that is a point of escalation, provide mentorship, and technical direction

Senior Platform Reliability Engineer

Project Manager

• Contributes to PMO organization project strategy and data analytics, adopts best practices for multiple ongoing projects.
• Develops, updates, and actively manages a comprehensive project plan, including (but not limited to) tasks, start and end dates, work effort, resource assignments, milestones, and critical path.
• Accountable for the successful completion of a project’s deliverables using PMO standards and methods to deliver results.
• Actively leads all facets of the project, including planning, execution and customer engagement.
• Manages project scope and changes in accordance with change control procedures, actively maintains RAID logs and other critical documentation to ensure that project activities are aligned with the scope of services outlined in the project agreement or services SOW.
• Drives collaboration between functional and technical teams (including configuration, data / integrations, configuration, clinical, development, and other SMEs) and customers to achieve milestones and deliverables.
• Collaborate with PMO managers and other key members of Professional Services leadership to secure resources for a project.
• Serve as a primary point of escalation for both client and internal stakeholders, communicate risks proactively and manage associated expectations to ensure alignment across parties in problem solving.
• Coordinates, schedules, and facilitates meetings and onsite activities – ensures that agendas, notes, and action items are captured as well as distributed to relevant stakeholders for awareness and follow through.
• Documentation and reporting on all project matters in a timely fashion.
• Manages resource bookings, time entry, and other administrative tasks associated with successful billing and workforce planning for assigned projects.
• Adopts organizational best practices for process, documentation, use of systems, or any other relevant job functions, as directed by PMO or Professional Services management
• Drafts Statement of Work (SOW) or Change Request (CR) as appropriate.
• Build and grow trust organically as a product advisor by proving ongoing value through accountability, communication and transparency, while providing tailored solutions aligned to each client's goals and use cases. Consistency creates reliability and the client's success is MHK's success.

• Analyze automotive market trends, competitive dynamics, and consumer shopping behaviors to provide strategic insights that inform advertiser media strategies and product development.
• Lead package development during automotive upfront seasons with strategic recommendations aligned with advertiser annual planning cycles and business objectives.
• Develop strategic frameworks and thought leadership on automotive advertising effectiveness, in-market targeting and measurement approaches.
• Define and maintain the autos ad product roadmap with input from leadership and stakeholders.
• Evaluate and evolve offerings based on consumer shopping trends and market demand.
• Create the next generation of revenue-generating data, content, and display products for automotive OEMs.
• Have a clear and compelling vision of the future and lay out the milestones to get there.
• Identify, vet, and help choose key products and partners that meet strategic priorities.
• Oversee the development and improvement of ad operations technology for ad serving.
• Own requirements and use cases for improving and unifying operations to Magazines ad operation tools.
• Partner with sales, marketing, and insights teams to develop go-to-market strategies and promotional materials.
• Support the organization through team updates to ensure alignment on priorities and product requirements.
• Work with publishers on monetization strategies and product integration.
• Represent the company during client-facing meetings to present product updates and gather feedback.
• Partner closely with internal product and technology teams to address monetization needs effectively.
• Oversee end-to-end management of autos ad product initiatives, including requirement documentation and stakeholder sign-off.
• Provide site-specific monetization analysis and guidance in coordination with publisher team.
• Conduct thorough analyses of ad product performance and monetization opportunities to inform improvements.
• Develop frameworks and mechanisms for implementing enhancements that align with user behaviors and client demand.
• Measure success through adoption rates, user engagement, and revenue growth.

Director of Product, Autos Advertising

Events

• Lead end-to-end execution of tentpole events, brand activations, partner programs, and industry gatherings
• Develop and implement a comprehensive events strategy aligned with Hearst Autos’ editorial, marketing, and revenue goals
• Conceptualize and produce flagship experiences, including enthusiast drives, awards programs, launch events, and summits
• Identify and develop new event formats and scalable franchise opportunities
• Partner with Sales and Marketing to create compelling sponsorship packages and custom experiential offerings
• Manage sponsor integrations and on-site deliverables to ensure successful execution and ROI
• Collaborate cross-functionally with editorial, creative, strategy, social, PR, and revenue teams to align events with broader content initiatives
• Oversee event budgets, forecasting, reconciliation, and post-event reporting with actionable insights

Events Associate Director

• Lead the end-to-end execution of tentpole events, brand activations, partner programs, and industry gatherings that elevate Hearst Autos
• Develop and implement a comprehensive events strategy aligned with editorial, marketing, and revenue goals
• Conceptualize and produce flagship experiences, including enthusiast drives, awards programs, launch events, and experiential activations
• Identify and scale new event formats and franchise opportunities to expand audience engagement
• Collaborate cross-functionally with sales, marketing, editorial, creative, and revenue teams to deliver integrated event experiences
• Build and manage sponsor relationships, ensuring seamless on-site integrations and delivery against ROI objectives
• Oversee event budgets, forecasts, contract negotiations, and reconciliation processes
• Deliver post-event reporting, including performance insights and recommendations for future optimization

Temporary Events Associate Director

• Drive new business by identifying and securing partnerships with retail brands across the Hearst portfolio
• Build and grow relationships with a defined list of retail accounts to maximize revenue opportunities
• Execute strategic sales plans and deliver compelling, data-informed presentations across print, digital, and social channels
• Translate client KPIs into actionable proposals by collaborating with internal marketing, research, content, and talent teams
• Leverage expertise across direct digital, programmatic, print, and social platforms to guide clients toward effective media solutions
• Manage pipeline, forecasting, and revenue tracking through Salesforce, ensuring accuracy and consistency
• Provide insights and feedback to leadership to inform category-specific sales strategies and product development
• Consistently meet and exceed revenue goals in a fast-paced, evolving environment