HealthSnap

General

• Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions.
• Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions.
• Assist patients to set and reach goals in line with their provider-approved care plans.
• Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol.
• Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes.
• Provide clear, compassionate, and effective communication to patients.
• Follow approved workflows regarding communicating patient needs to their providers.
• Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.
• Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows.

Care Navigator – Illinois License Required

• Empower patients to manage chronic illnesses
• Conduct virtual consultations focused on patient education
• Follow partner workflows to review and respond to patient data
• Document patient communication in records
• Assist patients in setting up their devices
• Collaborate with team members as needed
• Manage time effectively with excellent organizational skills
• Engage with patients and learn new topics in lifestyle medicine