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Care Navigator – Illinois License Required
HealthSnapLPN Care Navigator at HealthSnap supporting chronic care management and remote patient monitoring through patient consultations and education. Requires Illinois license and 3+ years of experience in healthcare.
About the role
Key responsibilities & impact- Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions.
- Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions.
- Assist patients to set and reach goals in line with their provider-approved care plans.
- Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol.
- Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes.
- Provide clear, compassionate, and effective communication to patients.
- Follow approved workflows regarding communicating patient needs to their providers.
- Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.
- Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows.
Requirements
What you’ll need- A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN)
- Additional state licenses may be required and will be reimbursed by HealthSnap
- 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in using electronic health records (EHR) and care management software
- Ability to work independently and as part of a team
- Empathy and a patient-centered approach to care
- Reliable internet connection and HIPAA-compliant work area and proficiency with virtual communication tools (e.g., Zoom, Slack)
Benefits
Comp & perks- Competitive salary and benefits package
- Opportunity for professional growth and development
- Collaborative and inclusive work environment
- Meaningful work that makes a positive impact on healthcare accessibility and outcomes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
chronic care managementremote patient monitoringelectronic health records (EHR)care management software
Soft Skills
communication skillsinterpersonal skillsorganizational abilitiestime managementempathypatient-centered approach
Certifications
Multistate/Compact Nursing License (LPN/LVN)