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Care Navigator – Illinois License Required
HealthSnapLPN Care Navigator at HealthSnap supporting chronic care management and remote patient monitoring through patient consultations and education. Requires Illinois license and 3+ years of experience in healthcare.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
chronic care managementremote patient monitoringelectronic health records (EHR)care management software
Soft Skills
communication skillsinterpersonal skillsorganizational abilitiestime managementempathypatient-centered approach
Tools & Technologies
ZoomSlackHIPAA-compliant work area
Certifications & Qualifications
Multistate/Compact Nursing License (LPN/LVN)
Industry Keywords
primary carecardiologyinternal medicinehome carepatient adherencecare navigationquality improvement
About the role
Key responsibilities & impact- Complete phone consultations with patients enrolled in care management and/or remote patient monitoring programs providing support and education about their chronic conditions.
- Educate patients about their health conditions and empower them with lifestyle and behavior strategies to actively manage their chronic conditions.
- Assist patients to set and reach goals in line with their provider-approved care plans.
- Maintain accurate and up-to-date patient records, ensuring all interactions and care plans are documented per protocol.
- Address patient concerns and barriers to care, working to find practical solutions to improve patient adherence and outcomes.
- Provide clear, compassionate, and effective communication to patients.
- Follow approved workflows regarding communicating patient needs to their providers.
- Participate in training sessions, team meetings, and quality improvement initiatives to enhance the care navigation process and patient experience.
- Respond to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry according to approved partner workflows.
Requirements
What you’ll need- A current, valid, and in good standing Multistate/Compact Nursing License (LPN/LVN)
- Additional state licenses may be required and will be reimbursed by HealthSnap
- 3+ years of experience in primary care practice, cardiology, internal medicine, home care, or chronic care management/remote patient monitoring
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in using electronic health records (EHR) and care management software
- Ability to work independently and as part of a team
- Empathy and a patient-centered approach to care
- Reliable internet connection and HIPAA-compliant work area and proficiency with virtual communication tools (e.g., Zoom, Slack)
Benefits
Comp & perks- Competitive salary and benefits package
- Opportunity for professional growth and development
- Collaborative and inclusive work environment
- Meaningful work that makes a positive impact on healthcare accessibility and outcomes