Vice President, Marketing and Portfolio
Inogen
Director, Account Management
HealthCare.com
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Serve as the primary point of oversight for Pivot Health’s top agency accounts, ensuring consistent communication, support, and growth strategies.
- Lead, mentor, and hold the Account Management Team Lead and Account Managers accountable to performance KPIs tied to both compensation and account management best practices.
- Partner with other departments within Pivot Health and Healthcare.com to ensure cross-functional alignment on account growth strategies and client needs.
- Establish and maintain strong working relationships with carrier partners, providing market insights, sales trend data, and opportunities for competitive differentiation.
- Regularly review account performance, identify opportunities for expansion, and communicate strategic recommendations to leadership.
- Develop, implement, and monitor agency and agent bonus programs designed to drive sales growth and align with Pivot Health’s overall business objectives.
- Monitor market and industry trends to proactively recommend adjustments to account management strategies.
- Represent the Account Management function in internal strategy meetings, ensuring the voice of the customer and agency partners is incorporated into business decisions.
- Ensure Account Management team members have the tools, resources, and training necessary to be successful in their roles.
Requirements
- Bachelor’s degree in Business, Marketing, or related field required; Master’s degree preferred.
- 7+ years of experience in account management, sales, or business development, with at least 3 years in a leadership role.
- Strong track record of managing and growing key accounts, preferably in the health insurance or financial services industry.
- Proven ability to lead teams, manage KPIs, and drive accountability to achieve results.
- Excellent communication skills, with the ability to engage effectively with internal stakeholders, agency partners, and carrier partners.
- Strong analytical skills to interpret data, identify trends, and develop actionable strategies.
- Demonstrated ability to thrive in a remote, fast-paced, and highly collaborative environment.
