Marathon Health

Director of Operations

Marathon Health

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Kansas, Kentucky, Minnesota, Montana, Ohio, Texas, Wisconsin • 🇺🇸 United States

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Salary

💰 $110,000 - $175,000 per year

Job Level

Lead

About the role

  • Own full P&L responsibility for the region, including labor, supplies, and expense management.
  • Drive performance against budget while maximizing impact for patients and clients.
  • Champion a culture of operational discipline, quality, safety, and infection control across all health centers.
  • Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.
  • Drive achievement of patient, client, and teammate satisfaction goals and proactively address concerns.
  • Ensure collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.
  • Provide compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.
  • Coordinate workflow in health centers, prioritize key tasks, and shift duties as necessary to achieve success for patients, teammates, and clients.
  • Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.
  • Oversee center staffing, onboarding of new centers, and complete annual performance reviews for direct reports.
  • Drive visit volume, engagement, and participation rates; participate in education and enrollment activities associated with acquiring and engaging patient members.

Requirements

  • Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.
  • Proven leadership experience developing and building teams
  • Demonstrated full P&L responsibility for a large business unit or division.
  • Expertise in building and leading high-performing teams across clinical, operational, and business functions.
  • Passion for patient-centered care and teammate engagement.
  • Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.
  • Strong financial acumen, strategic thinking, and business judgment.
  • Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.
  • Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.
  • Candidates for this position must reside in one of the following locations: Houston, TX; Milwaukee, WI; Chicago, IL; St. Louis, MO; Minneapolis, MN; Kansas City, KS.
Benefits
  • Eligible for an annual incentive.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
P&L responsibilityfinancial acumenperformance managementcompliance leadershipbudget managementworkflow coordinationauditingpatient engagementstaffingtraining
Soft skills
leadershipteam developmentclient-facing skillsstrategic thinkingbusiness judgmentoperational disciplinecommunicationcollaborationcoachingproblem-solving
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