HealthCare.com

Account Manager

• Own the broker and consultant distribution sales strategy, with accountability for revenue targets across non-owned channels
• Transition the sales organization from a reactive account management model to a proactive hunter/farmer structure
• Recruit, onboard, and scale new broker and FMO relationships to expand Pivot's active distribution footprint
• Drive new business development with independent agents, general agents, and field marketing organizations (FMOs)
• Represent Pivot Health at industry events, carrier partner meetings, and key broker/consultant forums
• Lead and develop the Account Management team, ensuring existing broker relationships are nurtured, productive, and growing
• Establish SLAs, performance metrics, and accountability frameworks for the AM team
• Partner with internal operations and member services to resolve broker escalations and improve the end-to-end broker experience
• Develop and execute a tiered broker engagement model (key account vs. general book)
• Hire, coach, and develop a team of BDMs and Account Managers; establish clear roles, comp structures, and performance expectations
• Create a winning team culture grounded in accountability, collaboration, and results
• Work cross-functionally with marketing, operations, and product to align distribution strategy with company priorities
• Contribute to the company's Growth Roadmap and quarterly operating plan (Rocks) as a key member of the leadership team
• Provide regular pipeline, forecast, and performance reporting to the President
• Identify market trends, competitive dynamics, and channel opportunities to inform product and pricing decisions

VP, Sales & Account Management

Data Scientist

• Build AI-assisted workflows and internal tooling
• Prototype and productionize LLM-enabled applications
• Develop scalable analytics and decision-support systems
• Improve self-service data access safely and responsibly
• Reduce operational burden through automation and intelligent systems
• Help evolve internal governance and semantic consistency practices

VP, Sales & Account Management

Senior Applied AI Data Scientist