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HealthCare.com

VP, Sales & Account Management

HealthCare.com

VP, Sales & Account Management driving broker sales strategy for Pivot Health, a health insurance distribution company. Building a high-performance team and establishing business development disciplines.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Own the broker and consultant distribution sales strategy, with accountability for revenue targets across non-owned channels
  • Transition the sales organization from a reactive account management model to a proactive hunter/farmer structure
  • Recruit, onboard, and scale new broker and FMO relationships to expand Pivot's active distribution footprint
  • Drive new business development with independent agents, general agents, and field marketing organizations (FMOs)
  • Represent Pivot Health at industry events, carrier partner meetings, and key broker/consultant forums
  • Lead and develop the Account Management team, ensuring existing broker relationships are nurtured, productive, and growing
  • Establish SLAs, performance metrics, and accountability frameworks for the AM team
  • Partner with internal operations and member services to resolve broker escalations and improve the end-to-end broker experience
  • Develop and execute a tiered broker engagement model (key account vs. general book)
  • Hire, coach, and develop a team of BDMs and Account Managers; establish clear roles, comp structures, and performance expectations
  • Create a winning team culture grounded in accountability, collaboration, and results
  • Work cross-functionally with marketing, operations, and product to align distribution strategy with company priorities
  • Contribute to the company's Growth Roadmap and quarterly operating plan (Rocks) as a key member of the leadership team
  • Provide regular pipeline, forecast, and performance reporting to the President
  • Identify market trends, competitive dynamics, and channel opportunities to inform product and pricing decisions

Requirements

What you’ll need
  • 10+ years of progressive sales and account management experience in the health insurance distribution space
  • Deep, established relationships with brokers, general agents, and/or consultants in the individual and small group health market
  • Demonstrated success building and leading sales teams in a growth-stage or entrepreneurial environment
  • Track record of hitting and exceeding revenue targets in a quota-carrying or team leadership capacity
  • Strong understanding of the U65 / non-ACA insurance market, distribution economics, and broker compensation structures
  • Self-starter with the ability to hit the ground running — comfortable operating without a fully built infrastructure
  • Excellent communicator, collaborator, and relationship builder across internal and external stakeholders
  • Preferred / Strong Plus
  • Experience with Short-Term Medical (STM) products and distribution
  • Background in ancillary health products: dental, vision, accident, critical illness, or fixed indemnity
  • Familiarity with FMO/IMO recruiting and management
  • Experience managing or transitioning TPA/carrier partner relationships
  • Prior work in a start-up, scale-up, or private equity-backed health business

Benefits

Comp & perks
  • Opportunity to work from home
  • Excellent work environment
  • Medical, dental, and vision insurance
  • Up to 15 days of paid time off
  • 11 company observed holidays
  • 8 weeks of paid parental leave
  • 401k plan with company match
  • Life insurance
  • Professional growth opportunity
  • Most importantly, an inclusive company culture established by an incredible team!

ATS Keywords

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Hard Skills & Tools
Sales ManagementAccount ManagementBusiness DevelopmentPerformance Metrics EstablishmentRevenue ForecastingMarket Trend AnalysisBroker Compensation StructuresFMO RecruitingShort-Term Medical ProductsAncillary Health Products
Soft Skills
Excellent CommunicationCollaborationRelationship BuildingSelf-StarterTeam Culture Development