HCA Healthcare

Business Intelligence Analyst

• Conducts regular audits of HR transactions and employee records to ensure compliance with internal policies, collective bargaining agreements, regulatory requirements, and SLA.
• Monitors key controls for high-risk HR processes including job changes, compensation actions, position changes, and terminations.
• Validates accuracy and completeness of HR data in Workday, including personal, job, compensation, and eligibility data.
• Tracks audit findings, remediation status, and root causes to identify systemic issues.
• Partners with HR Operations and other HR teams to investigate and resolve data discrepancies.
• Identify opportunities to automate audits, validations, and controls within Workday or case management tools.
• Ensure HR processes, controls, and reporting procedures are documented and maintained in the Knowledge Base.
• Reports system defects, data issues, and control gaps in a timely manner.
• Serves as primary Workday reporting and dashboard resource for HR Shared Services and HR functional teams.
• Designs, builds, and maintains Workday reports, dashboards, and scorecards to support operational, compliance, and leadership needs.
• Partners with stakeholders to understand data requirements and translates them into scalable reporting solutions.
• Supports HR leadership by assembling audit metrics, operational KPIs, and service center performance data in presentation-ready formats.
• Performs other duties as assigned.

HR Data, Audit & Reporting Analyst

Events

• Assist providers with patient care and clinical workflows in a fast-paced outpatient specialty practice
• Serve as the first point of contact for patients, supporting front desk operations, scheduling, and patient check-in
• Coordinate surgical procedures, communicate with providers and patients, and manage scheduling logistics

Healthcare Roles – Multiple Positions Available

Medical Billing and Coding

• Accurately applies official coding conventions and rules established by the American Medical Association (AMA) and the Center for Medicare and Medicaid Services (CMS) for assignment of procedural and diagnostic codes
• Reviews the surgical documentation for accurate assignment of ICD-10 diagnosis, current procedural terminology (CPT-4) codes and modifiers
• Ensures appropriate coding of evaluation and management services when applicable
• Ensures compliance with national coding guidelines and Capital Health's policies for complete, accurate and consistent coding resulting in appropriate reimbursement and data integrity

HIM Physician Coder – Per Diem

Analyst

• Lead the full lifecycle ownership of processes, procedures, and standards as assigned
• Champion and adhere to processes, procedures, security, and architectural standards
• Provide Tier 2-3 support, on escalated incidents from our helpdesk related to our workstation and mobile environments, including support for hardware, operating systems, drivers, and applications
• Assist with software deployments, application packaging, scripting, operating systems deployments, computer imaging, and security for end user computing devices
• Serve as the point of contact to the affiliate operations leader for respective service area; re-directing service issues through the existing service model. Triaging escalated tickets to the appropriate members of the service team
• Develop and maintain login scripts, utility scripts, and other tools using PowerShell, VBS, and other relevant programming languages
• Assist with the development of roadmaps, documentation, and takes ownership for various end user computing solutions (hardware, operating systems, Microsoft Office, SCCM, Microsoft Intune, Vulnerability / patch management, VDI, etc.)
• Manage and maintain positive working relationships with vendors and customers ensuring service delivery meets agreed quality standards
• Manage remote hands resources dispatched to your service area
• Assist with capacity planning and yearly budgeting
• Assist with projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions
• Compatibility and QA testing of applications, operating systems, and application packages
• Administration of end user computing solutions, including SCCM, Intune, and various technologies
• As needed participation in after-hours maintenance windows to update, change, and install various systems
• Produce, maintain and update technical documentation related the end user computing environment
• Upholds organizational values and standards, while proactively seeking ways to improve efficiency, equity, and service excellence
• Ensure compliance with all CHN and affiliate policies, as well as all state and federal regulations
• Provides positive and development feedback and accountability related to all practices
• Demonstrates commitment to CHN and Planned Parenthood’s health equity mission, with emphasis on racial equity and community accountability. Demonstrates dedication to learning about racial equity and addressing structural racism in healthcare
• Consistently delivers high-quality results using sound judgment and data-driven decisions. Prioritizes customer needs by providing prompt, accurate service to all stakeholders

Service Desk Analyst

Compliance

• Coordinates organization-wide as well as program-specific activities related to the regulatory process and the respective governing bodies
• Acts as a resource for Capital Health staff regarding regulations and requirements
• Assists teams in planning for disease-specific or program-specific certifications and accreditations
• Assists with coordinating activities related to on-site and other surveys
• Assists teams in the development of action plans and measurement of these actions to measure compliance
• Participates in the submission of Novi Surveys to the Department of Health
• Works closely with policy owners and users to support the implementation, development, and maintenance of PolicyStat
• Participates in the Policy, Procedure, and Forms Committee to ensure that all policies and forms are reviewed and published once finalized

Regulatory Affairs Coordinator

Executive Assistant

• Performs administrative and clerical activities within established guidelines to support department operations.
• Provides secretarial support to facilitate smooth operation of the department.
• Coordinates workflow to ensure operation within the department.
• Maintains calendars for Department Head with accuracy, updating as changes occur.
• Schedules meetings and coordinates meeting arrangements, including facilities, catering, and logistics assuring smooth functioning of events.
• Makes travel arrangements as required.
• Maintains, on a timely and accurate basis, records and databases of information specific to the department, often of a highly confidential nature.
• Maintains confidential personnel files for department staff, processes time sheets and tracks PTO in accordance with policy and procedure, serves as liaison with Payroll and Human Resources.
• Coordinates the timely and accurate receipt, processing, production, and distribution of regular reports to appropriate department staff.
• Processes timely and accurately requisitions, invoices and expense reports, determines appropriate accounting codes, and obtain necessary signatures.
• Distributes accurately patient reports on a daily basis.
• Prepares, edits, and proofreads letters, memoranda, documents, and presentations from drafts or independently in a timely manner.
• Designs formats and lays out presentations and documents as needed, using basic and intermediate features of Microsoft Office applications including Word, Excel, Outlook, and Power Point.
• Reviews, determines appropriate disposition of, and responds to mail, faxes, email in a timely manner.
• Performs a variety of clerical tasks including monitoring and ordering office supplies, making copies, and sending and receiving faxes as required.
• Organizes data and information on a regular basis.
• Ensures maintenance of hard copy and computer files periodically as required.
• Maintains existing databases in standard and specialized database applications.
• May conduct research on the internet.
• Serves as liaison and works closely with other departments as needed to ensure consistent provision of services and to resolve problems as needed.
• Participates in office renovation, space allocation, and office moves, coordinating Information Systems, Telecommunications, Facilities, and Maintenance, and other support services as needed.
• Prepares patient charts, oversees department scheduling, facilitates add-on patient scheduling and confirms appointments daily as needed.
• Serves as a point of contact for visitors and callers in department as required.
• Answers and screens telephone calls and takes accurate messages.
• Responds to inquiries from callers or refers to appropriate department staff.
• Seeks opportunities to complete unassigned work based on observation.
• Provides support to other departments when needed.
• Performs other duties as assigned.

Secretary

• Accurately applies official coding conventions and rules established by the American Medical Association (AMA) and the Center for Medicare and Medicaid Services (CMS) for assignment of procedural and diagnostic codes.
• Reviews the surgical documentation for accurate assignment of ICD-10 diagnosis, current procedural terminology (CPT-4) codes and modifiers.
• Ensures appropriate coding of evaluation and management services when applicable.
• Reviews surgical documentation to assign accurate CPT-4 procedure codes and appropriate modifiers for procedures in the operating room, as well as complex procedures performed in a procedure room.
• Assigns primary and secondary ICD-10CM diagnosis codes.
• Analyzes provider documentation to ensure the appropriate Evaluation and Management codes are assigned.
• Ensures compliance with national coding guidelines and Capital Health's policies for complete, accurate and consistent coding resulting in appropriate reimbursement and data integrity.
• Reviews CCI edits, MUE edits, LCD and NCD coverage before chart finalization.
• Contacts and collaborates with appropriate personnel for documentation insufficiencies and to expedite resolution of accounts.
• Maintains level of expertise through continuing education.
• Maintains appropriate productivity levels.

HIM Physician Coder

• Assigns codes accurately to diagnoses and procedures within the medical record to comply with federal and state regulations
• Sequences codes accurately for proper and optimal DRG assignment
• Queries physicians or hospital staff as needed to ensure proper assignment of codes
• Abstracts data from the medical records and assures that all required elements are appropriately entered into the hospital information system
• Completes coding according to established time frame and ensures reduced DNFB accounts
• Maintains excellent accuracy rate for proper sequencing of codes for proper DRG assignment per coding guidelines
• Discusses medical record information with providers, quality, and CDI when necessary, in accordance with coding guidelines
• Contacts providers or other staff to obtain missing documentation or signatures timely in an effort to reduce DNFB accounts
• Abstracts data with a high accuracy rate in accordance with established policy
• Adapts to changing department demands evidenced by higher department efficiency
• Ensures compliance with medical coding policies and guidelines
• Maintains productivity standards per established monthly goals
• Performs other duties as assigned

HIM Coder, Inpatient

• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
• Cleans exam rooms, obtains lab specimens.
• Assists the physicians and other staff as needed.
• Selects appropriate equipment prior to collection to streamline process.
• Verifies specimen orders per department policy.
• Prepares exam rooms for patient encounters and assists LIP as requested.
• Maintains appropriate levels of supplies and all relevant forms for any testing performed and maintains statistics as assigned.
• Performs thoroughly all clerical duties as needed, including but not limited to patient registration, answering phones, scheduling appointments, initiating, maintaining and filing medical records and timely distribution of reports.
• Performs electrocardiograms and other relevant tests including point of care testing following established policies and procedures and universal precautions.
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Documents medical information in electronic medical records including medication and refill information and patient call documentation.
• Keeps rooms stocked and organized.
• Organizes paperwork and filing.
• Coordinates with front office personnel and ancillary staff in professional and positive manner in adherence of policies and procedures in support of patient service.
• Assists in front office functions as assigned including but not limited to: Checkout/in duties with claim creation and assuring complete process of discharge paperwork, referrals, patient education, appointments, insurance eligibility etc.
• Performs other selected clinical and clerical duties that assist in the delivery of primary health care and patient care management under the direction of a provider and manager in accordance with the objectives and policies of Capital Health (CH) and respective state laws governing such action and activities.
• Cross-trained to perform Patient Reception Rep job duties as needed.