HCA Healthcare

Manager

• Reporting to the Vice President of Revenue Cycle, the Payment Posting Manager will provide leadership over the day-to-day and strategic operations of the Revenue Cycle Management (RCM) department. This includes managing a team of revenue cycle representative staff and being accountable for consistent quality performance, including the service’s ability to consistently meet established key performance indicators that support access and an optimal customer and patient experience. Additionally, the Payment Posting Manager is responsible for following all revenue cycle management systems, processes, and policies, ensuring the effectiveness and efficiency of revenue cycle operations.
• The Payment Posting Manager reviews monthly cash summary reconciliation reports, reviews the work of the cash posting specialists, and research problems with payments, bank deposits, returned checks and refunds. Creates, implements, and monitors internal processes to ensure productivity metrics are achieved. Drives strategic planning around revenue cycle process improvement initiatives, as driven by Senior Leadership. Assists in setting cash management strategy. including compliance requirements, as well as training and quality standards.