Haynes Boone London

Clerk

• Provide advanced procedural guidance and advice to lawyers regarding motion practice, discovery, appeals, etc.
• Assist with and handle electronic case filings and document retrieval.
• Perform legal research to advise litigators on procedural matters.
• Screen and review court documents and deadlines using the firm’s docketing system.
• Supervise monitoring of the Firm’s docketing and calendar systems.
• Ensure that attorneys are informed of filing deadlines and court appearances.
• Coordinate with process servers for service of legal documents.

Solutions Engineer

• Configure and administer the Firm's Intapp Cloud environment, including Intapp Intake, Conflicts, Terms, and Walls, along with platform-level settings, security, and permissions.
• Design, build, and modify intake and conflicts and other workflows/flows, including request forms, dynamic approval routing, risk scoring, and conditional logic.
• Troubleshoot and resolve flow, request, and configuration issues; identify root causes; and implement durable solutions rather than workarounds.
• Manage the Intapp Cloud release cycle, including reviewing platform updates, testing in non-production environments, and deploying enhancements with minimal disruption.
• Translate requirements from Risk & Compliance and the Office of General Counsel into well-documented technical configuration.
• Maintain configuration documentation, environment standards, and change-management records.
• Provide escalated technical support to administrators and end users, and coordinate with Intapp support and any implementation partners as needed.
• Collaborate with the Firm's internal engineering team on integrations between Intapp and other Firm systems (e.g., financial, document management, and directory systems) — defining data requirements, testing integration behavior within intake and conflicts workflows, and partnering on troubleshooting when issues span systems.

Collections

• Oversee and execute the firm’s collections strategy
• Consistently review policies and procedures around current processes to determine effective and efficient work methods to maximize collections and ensure compliance with firm’s policies and all relevant regulations
• Monitor portfolio performance and address at-risk accounts
• Manage formal escalation frameworks for high-risk matters
• Prepare collections analyses as needed and lead the development of reporting and metrics to support the firm’s collection efforts
• Monitor trends in account activity to proactively spot “at risk” clients at an early stage
• Oversee cleanup of unapplied cash and invoice discrepancies
• Co-lead firmwide collections pushes grounded in ICS analyses
• Regularly (monthly) meet with assigned Billing Attorneys to review outstanding WIP and AR to ensure timely billings and collections
• Work with Billing Attorneys, Section Chairs, Department Administrative Partners, and the Billing and Collections Committee to monitor and resolve delinquent accounts receivable issues
• Work closely with other accounting management team members to implement processes and policies that contribute to accurate revenue cycle accounting
• Serve as a resource on collections policies and best practices
• Supervise the work of the Accounts Receivable Coordinators to track the firm’s ICS, follow up with attorneys and clients for payment questions, and escalate issues when needed
• Set performance goals, conduct coaching, and ensure high-quality service
• Foster a culture of accountability, collaboration, and continuous improvement
• Provide consistent accounts receivable training to the Coordinators
• Train new attorneys and secretaries on Collections Processes.

Collections Manager

Marketing Operations

• Serve as the product administrator for InterAction, defining the roadmap, prioritizing enhancements, and managing the platform lifecycle.
• Lead the firm’s migration to InterAction enhancements, including planning, data readiness, testing, user adoption, and vendor coordination.
• Partner with Data Specialist, BD to align CRM capabilities with client development strategy, key client programs, attorney engagement and relationships and firm adoption.
• Oversee all aspects of CRM administration, including configuration, data governance, integrations, and system performance.
• Establish and enforce data quality standards, governance policies, and firmwide data stewardship practices.
• Conduct complex data audits, imports/exports, and advanced reporting using PowerBI and other InterAction tools.
• Manage vendor relationships with LexisNexis, Cirrom and other technology partners.
• Develop and deliver training programs for attorneys, assistants, and BD staff.

CRM and Marketing Technology Administrator

Administrative Assistant

• Perform legal administrative functions associated with firm tasks, including processing new client/matter requests, client bills, time reports and expense reports.
• Perform word processing of drafts, revisions and final documents for client-related matters, including correspondence, memoranda, bills, timesheets and project work, as needed.
• Proofread and redline work for accuracy, copy, format, etc.
• Copy, distribute, send (electronically and/or via mail, courier or express service), file and otherwise handle completed work.
• Maintain physical and electronic files, and contacts.
• Coordinate meetings and appointments, and properly receive clients/guests, as requested.
• Maintain appointment calendar for attorneys.
• Transcribe and compose correspondence for client-related matters.
• Prepare closing binders, as needed.
• Handle incoming and outgoing mail.
• Provide legal administrative assistance to summer associates, visiting attorneys and attorneys whose LAA is absent.

Legal Administrative Assistant – Transactional

Business Development Rep

• Lead the development and execution of marketing/business development strategies, plans and projects, nationally and internationally.
• Work with lawyers to identify and evaluate new business opportunities and targets, facilitating cross-collaboration initiatives, participate on client-specific target teams, and support lawyers’ efforts to maintain sales pipeline.
• Act as BD lead on firmwide initiatives and projects working directly with firm management, including presenting to leadership on progress and results.
• Proactively provide counseling to lawyers on business development best practices, strategies and techniques.
• Stay abreast of current developments and trends impacting clients and prospects through proactive market research.
• Work with the firm’s Competitive Intelligence team in securing actionable intelligence on market and industry developments impacting clients and prospects.
• Manage, counsel and mentor dedicated team of marketing professionals supporting designated groups.
• Effectuate the successful integration of lateral partners into the firm, with a special focus on target priorities.
• Work with section leadership to identify opportunities to promote our lawyers and clients via award, recognition and ranking opportunities.
• Supervise all projects, events, RFP/RFI/proposal/pitch opportunities, deal tracking, directory submissions, etc. being done by team members and be responsible for quality assurance on work product.
• Work with the Public Relations/Media and Social Media groups to secure effective exposure in the media and on social media platforms for the practice groups and its lawyers.
• Develop and manage the group business development budget(s) for the designated sections and offices.
• Perform other related duties as assigned.

Clerk

Solutions Engineer

Collections Manager

CRM and Marketing Technology Administrator

Legal Administrative Assistant – Transactional

Senior Manager, Business Development – Leveraged and Real Estate Finance and Restructuring