Sales Process and Performance Director
RELX
SFDC
SMB Sales Manager
Harvey
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $280,000 - $320,000 per year
Job Level
Mid-LevelSenior
About the role
- Shape the future of our Small and Medium-sized Business (SMB) go-to-market strategy.
- Coach and develop a high-performing team of Account Executives while also engaging directly with clients.
- Establish the cultural and operational foundations of our SMB sales team: building playbooks, creating scalable best practices, and setting expectations that drive both accountability and collaboration.
- Build feedback loops with Product, Marketing, and Customer Success that inform product development, pipeline generation, and the SMB customer lifecycle.
- Use data to forecast accurately, improve team performance, and prioritize accounts where Harvey can deliver the most impact.
Requirements
- 6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.
- Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
- Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
- Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
- Eligible to participate in equity plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
tech salesconsultative sellingsolutions-oriented sellingvalue-based sellingdata forecastingpipeline generationsales process developmentaccount prioritizationsystem designperformance improvement
Soft skills
coachingteam developmentcommunicationcollaborationmentoringaccountabilityleadershipstrategic thinkingadaptabilityproblem-solving
