HarperCollins Publishers

IT Support

• Oversee the design, configuration, testing, and implementation of new warehouse systems including WMS and WCS
• Design, implement and optimize advanced warehouse management systems (WMS), warehouse control systems (WCS), and labor management systems (LMS)
• Partner with operations leadership to align warehouse operations with broader business objectives
• Collaborate with business, operations, and other technical teams to define and document new projects or change requests
• Communicate design requirements into systems’ proposals or enhancements
• Document, track, and resolve production issues with internal teams and 3rd party providers
• Post go-live, provide daily technical support to the operations team

Senior IT Manager, Warehouse Operations

Administration

• Coordinate all aspects of copyright registration process for a division of the Company
• Maintain Company’s paper author contract file room
• Various responsibilities as part of a team responsible for updating and maintaining Company’s Title Management System
• Additional responsibilities as assigned

Copyright and Contracts Administrator

Financial Planning and Analysis

• Develop periodic forecasts and annual budget analysis
• Assist in the monthly financial close: analyze results, research variances, generate reports and make journal entries
• Coordinate and manage the preparation of the monthly global vendor spend analysis
• Manage vendor rebate program: develop and communicate annual budget and analyze results
• Evaluate current business processes, eliminate duplications and coordinate information requirements to increase productivity
• Provide information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations
• Manage special projects on an ad hoc basis

Financial Analyst/Senior Financial Analyst

Director

• Develop individual, targeted publicity campaigns for each assigned title and set measurable goals for success.
• Write press releases and creative pitch letters for each campaign.
• Pitch and book media coverage for author/titles to print, radio, online/digital, podcasts and TV outlets.
• Actively develops and maintains media contacts, including national, regional, local, and online to secure book coverage.
• Develop, manage schedule for, write and distribute Marketing and Publicity updates (MPUs).
• Work closely with marketing, sales, online marketing, and editorial.
• Attend editorial and sales pub board and key sales meetings as needed.
• Continuously research and develop relationships with new outlets for possible coverage.
• Create PR plans and updates, sales presentations and sales conference materials as needed.
• Represent Zondervan Books Publishing at key industry events, conferences, media pitching trips, author media appearances and/or book signings.
• Schedule and attend author media tours.
• Maintain strong relationships as part of marketing and publicity teams across HCCP.
• Research, negotiate with, and manage outside publicity firms as needed for certain projects.
• Identify news/opportunities into which our authors/books may be inserted and thus exposed to consumers via various media outlets and crafts pitches appropriate for each outlet.
• Speak into projects early in development to help determine potential for success based on author platform, likely media interest, and opportunities for exclusive content.
• Measures, analyzes, and reports on media effectiveness as appropriate.
• Tracks media activities and clippings for updates to the HCCP sales team, authors, agents, and internal personnel.

Publicity Director

Sales

• Report to Senior Manager, Sales Ops and 360 Children’s
• Manage flow of metadata and title information from international affiliates into HCUS systems
• Liaise with affiliate offices to ensure timely ordering and maintenance of inventory for frontlist and backlist titles
• Collaborate with affiliates to create and track schedules that support Sales deadlines and timely delivery to market
• Coordinate sales and marketing materials (cataloging, galleys/egalleys, fact sheets, PowerPoints)
• Analyze rate of sales and inventory levels to estimate replenishment needs and resolve inventory issues
• Monitor and maintain warning levels in inventory planning system, factoring lead times and minimum reprint quantities
• Prepare and track bindery shipments to select customers
• Initiate warehouse work orders for displays, promotions, and stock maintenance
• Attend pub schedule review, launch and positioning, monthly imprint reviews, quarterly children’s brainstorm and special markets updates
• Provide support with the children’s marketing plans and budgets

Senior Sales Support Associate

Marketing

• Supports our creative media plans with ideas, research, and outreach
• Provides general administrative support for the department, including social media scheduling and monitoring and helping with digital campaigns and administration
• Works closely with other members of the marketing team and manages elements of campaigns where relevant
• Aids with influencer outreach and fulfills mailings to tastemakers
• Opportunity to feed ideas into and create content for some of the social channels within the imprint

Marketing Intern

• Assist in the strategy, nomination, and tracking of Amazon merchandising
• Support Print and Ebook Deals through deal monitoring, screenshots and results analysis
• Track and review distribution client sales opportunities on Amazon
• Engage in Trends & Backlist Opportunity Projects
• Help create account marketing materials, such as regular newsletters and publicity updates for retail and library accounts
• Spotify and Digital Audio Account Support and projects
• Prepare online catalog (Edelweiss) collections, sales presentations, list catalogues, and seasonal title presentations to accounts
• Support the Online & Digital Sales team with day-to-day tasks and other projects (collecting manuscripts, sales conference prep, pulling promo codes for digital accounts)

Intern, Online and Digital Sales

• Provide ongoing administrative support including mailing books, entering data, routing invoices, etc.
• Assist with the creation of promotional materials like press releases, sell sheets, and giveaway forms
• Assist with the creation of content and captions for social media
• Contribute to research projects
• Assist with outreach to media and social media creators
• Participate in various staff meetings and give opinions and ideas regarding promotional strategies for books
• Attend and listen into meetings with authors and agents
• Request specific projects of interest throughout the internship

Marketing and Publicity Intern

Business Analyst

• Learn by doing: partner with senior analysts and stakeholders to understand how business requirements are identified, documented, and translated into solutions
• Support reviews of current processes and contribute ideas for streamlining workflows and enhancing productivity
• Contribute to creating and maintaining business artifacts such as requirements documents, process maps, and user stories
• Assist with analyzing data and preparing recommendations that highlight opportunities for improvement
• Participate actively in project meetings—capture notes, follow up on action items, and ensure progress is communicated clearly
• Support testing and validation activities to confirm solutions meet business needs
• Help prepare presentations, dashboards, and status updates to share insights and outcomes with stakeholders
• Develop proficiency in industry-standard tools and methods (e.g., JIRA, Confluence, BABOK, Excel) through hands-on experience

Junior Business Analyst Intern

• Create digital ads, social media content, and more to promote teen, young adult, and romance books
• Design trade and consumer advertisements
• Design social media marketing content
• Make revisions on active design projects
• Animate digital ads and book covers
• Download assets from DAM for various projects

Marketing Design Intern

Operations

• Oversee day-to-day customer operations for the division, including order management + consolidation, freight + shipment processes, vendor set up + compliance, and digital operations + workflows.
• Spearhead operational efficiency projects with internal stakeholders and our customers to streamline workflows to support accounts.
• Develop + implement operational best practice processes and documentation for our customers, including needs around freight management, affidavits, carton packaging and other key functions.
• Partner with customer service and logistics teams for best practices to support customers including management of returns, damages, online ordering, and customer engagement.
• Develop + execute reporting around key account orders to identify workflow issues, waste management, and best practices around order types.
• Develop and analyze reporting from our Inventory and Sales teams to identify cost savings and operational opportunities with an eye for innovation.
• Project manage new initiatives for customer operations, including managing schedules, requirements, and deliverables.
• Serve as customer operations liaison with IT/Solutions team for systems needs, improvements and opportunities.