Hancock Whitney

IT Support

• Independently analyze and decision commercial loan requests within assigned loan authority, including C&I and CRE credits
• Prepare financial analyses, including cash flow modeling, ratio analysis, and repayment capacity evaluation
• Recommend loan approval terms and structures when requests exceed assigned authority, ensuring alignment with credit standards
• Communicate credit decisions and conditions clearly to Relationship Managers and other stakeholders
• Mentor and support Credit Specialist 1 team members, contributing to onboarding and skill development
• Apply thorough knowledge of credit policy, regulatory standards (e.g., HMDA, ECOA), and market conditions in loan assessments
• Proactively identify alternative structures or terms to mitigate risk and enable sound loan approvals
• Assist DAC and internal partners in interpreting credit-related documentation and due diligence exceptions
• Ensure credit decisions are properly summarized and adjudicated within loan systems and in accordance with audit expectations

Loan Credit Specialist

Data Analyst

• Monitor, maintain, and tune financial crime detection rules, models, and system configurations
• Analyze fraud losses across digital, card, deposit, and/or check fraud products
• Monitor financial crimes detection alerts, case workflows, and performance metrics
• Write and maintain fraud detection and AML model documentation, validation, tuning, and performance testing
• Support end-to-end data management processes including data ingestion, transformation, validation, and reporting for financial crimes analytics
• Maintain and enhance dashboards and reports using tools such as Power BI, Tableau, and SQL
• Assist with user acceptance testing (UAT), implementation, and validation of new rules, system features, and platform enhancements
• Stay informed on emerging fraud trends; recommend and support technical adjustments to fraud models and controls
• Collaborate with vendors and internal partners to facilitate data exchange, rule enhancements, and system optimization
• Assist with maintenance of custom internal fraud and AML detection

Financial Crimes Data Analyst

• Independently analyze and decision commercial loan requests within assigned loan authority, including C&I and CRE credits.
• Prepare financial analyses, including cash flow modeling, ratio analysis, and repayment capacity evaluation.
• Recommend loan approval terms and structures when requests exceed assigned authority, ensuring alignment with credit standards.
• Communicate credit decisions and conditions clearly to Relationship Managers and other stakeholders.
• Mentor and support Credit Specialist 1 team members, contributing to onboarding and skill development.
• Apply thorough knowledge of credit policy, regulatory standards (e.g., HMDA, ECOA), and market conditions in loan assessments.
• Proactively identify alternative structures or terms to mitigate risk and enable sound loan approvals.
• Assist DAC and internal partners in interpreting credit-related documentation and due diligence exceptions.
• Ensure credit decisions are properly summarized and adjudicated within loan systems and in accordance with audit expectations.

Systems Engineer

• Performs analytical tasks related to system enhancements and maintenance;
• Serves as the liaison between the business unit and the programming/technical units;
• Makes recommendations to management for system enhancements.
• Creates detailed project plans and tracking documents to track a project from start to finish.
• Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff.
• Creates documentation related to projects and/or system changes to ensure they are properly communicated to the field and Help Services.
• Confers with personnel of business units involved in mergers and acquisitions to assure application(s) being converted and operational.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
• Conducts studies pertaining to development of new information systems to meet current and projected needs.
• Assists Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming.
• Other duties and special projects as assigned by Senior Management.

Salesforce Business Systems Analyst

Manager

• Responsible for leading a team of technical engineers dedicated to ensuring the performance, reliability, and scalability of critical systems and applications.
• Lead initiatives to identify and eliminate performance bottlenecks across applications, services, and infrastructure.
• Develop a long-term performance and scalability roadmap aligned with company growth.
• Collaborate with architecture and development teams to embed performance and reliability requirements into design from inception.
• Advocate for scalable patterns, resilient architectures, and efficient resource utilization.
• Oversee the selection, implementation, and management of tools for performance testing, monitoring, and diagnostics.
• Drive automation to streamline performance validation and analysis.
• Lead root-cause investigations and provide guidance on performance tuning and system improvements.
• Stay current with trends in performance engineering, cloud, microservices, and distributed systems.
• Establish processes, documentation, and governance for performance engineering practices.
• Manage a small team of technical engineers, creating a foundation for a high-performing Performance & Reliability function.

Manager, Performance and Reliability

Solutions Engineer

• Define and document end-to-end architecture for digital banking platforms, including mobile banking apps, online banking portals, and backend services.
• Ensure solutions align with business goals, compliance standards, and industry best practices.
• Partner with business leaders to gather requirements and translate them into technical solutions.
• Act as a trusted advisor to clients and internal teams on architectural decisions and technology strategy.
• Evaluate emerging technologies and provide recommendations to improve the scalability, performance, and security of digital banking solutions.
• Lead the selection of tools, platforms, and frameworks.
• Design integration strategies for core banking systems, payment gateways, identity management solutions, and third-party APIs.
• Ensure seamless integration across channels to enhance customer experience.
• Define architectural principles, design patterns, and coding standards.
• Monitor compliance with security, regulatory, and data privacy requirements (e.g., PCI DSS, GDPR).

Senior Solutions Architect – Digital Banking Solutions

Sales

• Responsible for direct sales of new cash management business, expansion of existing business relationships, and the retention of a large and complex customer base.
• Contacts prospective customers in order to develop new cash management business.
• Meets periodically with existing customers to ensure proper servicing of accounts and to expand existing business relationships.
• Prepares sales presentations, explains services offered, and recommends those services which would be of value to the customer.
• Ensures that company officers are aware of cash management sales activities and assists officers in promoting the cash management sales program.
• Assists in designing and ensuring proper installation of cash management services.
• Assists department head in developing a marketing strategy and in setting sales objectives.
• Assists management in developing new services or modifying existing services.
• Calls on potential or existing customers and introduces customers to other departments when a service can be rendered.
• Represents bank in civic, community, and industry activities as required.
• Keeps abreast of industry trends and regulations; identifies changes affecting the department and takes appropriate action, notifies staff of internal operation changes.
• May be responsible for maintaining staffing levels, training, evaluating, counseling and managing staff.
• May mentor less experienced staff.
• May manage or assist manager with budget management including tracking expenses and reporting variances.
• Responsible for controlling operating and administrative expenses.

Treasury Services Sales Specialist 4

• Support compliance with fair lending and community reinvestment requirements
• Perform loan-level and product-level analyses (using SAS, SQL, Power BI, etc) to assess potential disparities in underwriting, pricing, redlining, steering, and other fair-lending risk drivers.
• Develop and maintain workpapers documenting scope, assumptions, methodology, and outcomes for each analysis.
• Run CRA lending performance reports (including for Low and Moderate Income [LMI] and underserved geographies), support demographic/mapping analysis for CRA assessment-areas.
• Produce dashboards, summary reports, and presentations capturing FARB/CRA risks, emerging trends and key risk indicators (KRIs) for senior management, audit and regulatory reviews.
• Draft and maintain written procedures for analytical standards and techniques under the program.
• Collaborate with model validation teams on regression and other statistical/model-based reviews of products, pricing or underwriting to assess for bias/disparate impact.
• Ensure interpretations and conclusions are properly documented.
• Develop, maintain and monitor KRIs for fair-lending risk and trend identification.

Loan Credit Specialist

Financial Crimes Data Analyst

Loan Credit Specialist

Salesforce Business Systems Analyst

Manager, Performance and Reliability

Senior Solutions Architect – Digital Banking Solutions

Treasury Services Sales Specialist 4

Fair and Responsible Banking Data Analyst