Hancock Whitney

QA Engineer

• Performs quality review of all BSA/AML investigative work including suspected fraud cases and pending suspicious activity reports, anti-money laundering alerts and investigation documentation, enhanced due diligence investigation and review documentation, and pending 90-day suspicious activity reports.
• Perform sampled quality review on non-file, and program exclusion decisions, so as to ensure accuracy of monitored relationships.
• Identification and reporting of necessary corrections and/or exceptions.
• Perform periodic quality review of processes in place to comply with beneficial ownership, and customer risk rating processes, and provide quality scores to applicable management related to such processes.
• Perform periodic quality review of OFAC screening process and provide quality assessment to applicable management regarding said process and results of analysts’ work.
• Assistance with reviewing system optimization and tuning results, as well as involvement in user testing of system enhancements.
• Works constructively with internal staff and management.
• Responsible for organizational integrity and business ethics as it relates to this position, and communicating this commitment to any applicable subordinates.
• Incumbent may have access to cash, customer accounts, and/or sensitive and confidential information.
• Performs all other duties and special projects as assigned.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

BSA Quality Assurance Analyst

• Performs quality review of all BSA/AML investigative work including suspected fraud cases and pending suspicious activity reports (SAR)
• Reviews anti-money laundering alerts and investigation documentation, enhanced due diligence investigation and review documentation, and pending 90-day suspicious activity reports
• Performs sampled quality review on non-file and program exclusion decisions to ensure accuracy of monitored relationships
• Identifies and reports necessary corrections and/or exceptions
• Performs periodic quality review of beneficial ownership and customer risk rating processes and provides quality scores to management
• Performs periodic quality review of OFAC screening processes and provides quality assessments to management
• Assists with reviewing system optimization and tuning results and participates in user testing of system enhancements
• Works constructively with internal staff and management and communicates organizational integrity and business ethics
• May access cash, customer accounts, and/or sensitive and confidential information
• Performs all other duties and special projects as assigned
• Required to comply with all applicable federal, state, and local banking and industry related laws and regulations including the Bank Secrecy Act

Quality Assurance Analyst, BSA

Financial Crime

• Lead the Enterprise Fraud function to identify, assess, and monitor fraud risks to protect associates, assets, and reputation while supporting shareholder value and profitability
• Work with Line of Business leaders and Risk Management to balance risk/reward and maintain acceptable risk tolerances while enabling growth and supporting positive client experiences
• Contribute to development and implementation of organizational fraud risk strategies, policies and practices related to new products, services, and delivery channels
• Formulate and execute the Company’s vision and enterprise strategy to lead the center of excellence fraud organization focusing on Strategy, Operations, Analytics, and MIS
• Manage enterprise fraud team and departmental practices as it impacts P & L while supporting fraud P & L for other lines of business
• Develop and maintain all fraud risk policies; monitor effectiveness, identify emerging fraud risk issues, and initiate mitigating strategies to manage fraud losses
• Leverage fraud analytics to support strategic initiatives for growth, innovation, and fraud risk mitigation
• Maintain effective partnerships with executive stakeholders and lines of business; communicate fraud landscape to stakeholders with presentations, analysis, and recommendations
• Serve as SME representing Enterprise Fraud on executive level committees, lead fraud related committees, and provide fraud strategy and metrics to the Board
• Build talent strategy with continuous improvement culture including process improvement, effectiveness, and efficiency centered on the client
• Ensure effective governance and compliance with all regulatory matters
• Carry out supervisory responsibilities: interviewing, hiring, training associates; planning, assigning, directing work; performance management; associate compensation; approving expense reports; resolving problems

BSA Quality Assurance Analyst

Quality Assurance Analyst, BSA

Director, Financial Crimes, Strategy and Technology