Documentation Specialist

Hancock Whitney

Documentation Specialist preparing complex loan documentation for Hancock Whitney. Analyzing loans, ensuring compliance, and providing outstanding customer service in a remote position.

Posted 7/14/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in loan documentation for consumer, commercial, and real estate loans, ensuring compliance with banking regulations and policies. Strong analytical and problem-solving skills are essential for managing complex loan requests and providing exceptional customer service.

Highest-signal resume keywords

Loan Documentation KnowledgeBanking And Lending RegulationsAnalytical And Problem Solving SkillsStrong Verbal And Written Communication SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan Processing ExperienceDocumentation PreparationCompliance KnowledgeMulti-State Loan DocumentationUCC KnowledgeMortgage DocumentationDeed PreparationTitle Commitment KnowledgeLoan Policy And Procedure KnowledgeProject Management

Soft Skills

Interpersonal SkillsOrganizational SkillsSelf-StarterAbility To Multi-TaskDecision-Making Skills

Certifications & Qualifications

High School Diploma Or GEDAssociate Degree In Business (Preferred)

Industry Keywords

Consumer LoansCommercial LoansReal Estate LoansFederal Compliance LawsBank Policy

About the role

Key responsibilities & impact

Prepares loan documentation for any complex consumer or commercial purpose loan, in a multi-state environment.
Analyzes loan request for loans of various complexity and prepares documentation in compliance with bank policy, federal and state regulations.
Reviews application/approval for completeness, accuracy and proper approval.
Produces documentation for all types of loans, ranging from simple consumer to real estate secured, to highly complex commercial loans.
Ensures all required documentation is prepared to properly perfect the bank’s lien and that all documentation requirements are met, to include titles, UCC’s, mortgages, deeds and title commitments.
Coordinates with outside vendors, attorney, etc. as necessary to obtain documentation.
Communicates to lender any issues affecting loan closing; identifies any legal, documentation or policy deficiencies and assists in correction of issues impacting closing.
Places high degree of emphasis on providing outstanding customer service.
Mentors and provides training assistance to Documentation Analysts.

Requirements

What you’ll need

High school diploma or GED; Associate Degree in Business or a related field preferred
2-3 years loan-processing experience within a Commercial, Consumer, or Real Estate function.
Knowledge of related Banking and Lending regulations
Strong verbal and written communication skills
Ability to communicate with a variety of audiences, to include multiple levels of management
Strong interpersonal and customer service skills and the ability to work well across teams
Self-starter with strong organizational skills
Ability to multi task and prioritize workload in a fast paced environment
Analytical, problem solving and conceptual skills
Ability to formulate conclusions and recommend course of action based on analysis
Loan documentation knowledge of consumer, commercial and real estate loans
Knowledge of loan policy and procedure
Knowledge of federal compliance laws and those in the applicable states
Ability to work independently with little supervision
Ability to manage several projects simultaneously
Ability to make decisions independently

Benefits

Comp & perks

Equal Opportunity/Affirmative Action Employers
All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws