HALO Branded Solutions

Engineer

• Design, build, test, and deploy SuiteScript 2.x solutions following structured Dev/Test/Prod environment practices
• Lead the development and maintenance of NetSuite customizations, including scripts, records, fields, workflows, and integrations, with a focus on scalability and best practices
• Contribute to the expansion and optimization of HALO’s NetSuite instance by supporting subsidiary onboarding and continuous system improvements
• Collaborate with internal stakeholders and implementation partners to turn business requirements into well-architected technical solutions
• Contribute to the design and implementation of a CI/CD process for NetSuite development
• Ensure strong documentation practices for all customizations, integrations, and processes
• Participate in regular code reviews to ensure quality, performance, and adherence to standards
• Develop and enforce coding standards for NetSuite development to promote maintainability, scalability, and long-term system health
• Stay current with NetSuite updates and best practices, and share relevant insights or recommendations to support continuous improvement

NetSuite Engineer

Director

• Help establish, implement, and communicate the strategic direction of HALO’s freight and logistics function in partnership with Operations leadership
• Lead and own the end-to-end execution of domestic and international freight operations, ensuring shipments are planned, routed, and delivered in alignment with business and client needs
• Manage carrier, broker, and third-party logistics relationships to secure reliable service, scalable capacity, and competitive freight solutions
• Optimize, manage, and oversee freight processes, including shipment coordination, transport charges, customs and duties, tracking, and delivery follow-through
• Partner with Billing, Finance, Product and Technology, and Commercial teams to improve freight pricing transparency and reduce downstream billing surprises
• Define, refine, and communicate freight best practices and documentation standards to improve order accuracy, invoicing quality, and customer experience
• Measure team productivity and success through objective key performance indicators tied to service, cost, accuracy, and timeliness
• Supervise workflow and performance of the freight and logistics team, both direct reports and indirect reports, providing coaching, feedback, and development support
• Leverage data and feedback from internal and external stakeholders to continuously innovate and improve freight operations
• Stay up to date with industry trends, carrier markets, and best practices in transportation, logistics, and distribution
• Serve as the escalation leader for complex freight issues, service failures, and cross-functional resolution needs

Director of Freight and Logistics

Sales Operations Manager

• Identify and eliminate bottlenecks that impede speed to quote or speed to close within the Seller Platform team
• Build and maintain an intake process for custom projects, RFPs, and client concepting requests
• Support marketing campaigns and outreach efforts by providing data insights and segmentation in coordination with the Marketing Operations team
• Analyze Seller Platform sales performance, conversion rates, deal cycle times, and sourcing trends, providing insights to both segment leadership and the central RevOps team
• Conduct whitespace analysis to identify expansion opportunities across existing customers into additional Halo solutions, informing account prioritization and growth strategy
• Identify and report on seller performance, including productivity metrics, activity trends, and contribution to segment revenue goals
• Contribute to monthly, quarterly, and annual reporting packages using shared reporting frameworks
• Identify and recommend process or structural improvements within the segment, escalating those with broader organizational implications to RevOps leadership
• Build and manage dashboards that provide leadership with real-time visibility into Seller Platform pipeline health, funnel metrics, win/loss trends, and performance against revenue targets
• Partner with Seller Platform leadership to drive weekly pipeline reviews, ensuring data accuracy and pipeline hygiene that feeds reliably into the company-wide forecast
• Analyze historical sales patterns and seasonal buying behavior in the promotional products space to inform demand and revenue forecasting, contributing those insights to the central RevOps model
• Implement and continuously improve sales processes for the Seller Platform team, including lead intake, qualification, quoting, pricing, and handoff to account teams
• Maintain operational playbooks, workflow documentation, and standardized procedures that ensure consistency and scalability across the segment
• Monitor adherence to company-wide sales process standards, flagging deviations and working collaboratively to resolve them
• Train new hires on systems, processes, and operating standards to accelerate ramp-up time and drive adoption
• Serve as the primary point of contact between the Seller Platform team and the central RevOps function on systems questions, data issues, and process exceptions
• Apply company pricing guidelines, margin targets, and quote templates to Seller Platform pursuits, ensuring quotes are accurate, competitive, and aligned with profitability expectations
• Escalate pricing exceptions or non-standard deal structures through appropriate governance channels
• Participate actively in the broader RevOps operating model, contributing to standards development and maintaining clear two-way communication between the Seller Platform team and central RevOps
• Partner with Finance to support budgeting, incentive plan administration, and revenue tracking within the segment
• Coordinate with Supply Chain, Creative, and Program Management to ensure seamless execution of new client onboarding.

Account Manager

• Achieve each client's marketing objectives through branded merchandise solutions
• Perform custom product research and sourcing, create presentations to present recommendations directly to the Account Executive and clients
• Manage a portfolio project timelines, priorities, costs, and international logistical complexities with varying clients
• Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders
• Produce accurate quoting for innovative, custom product ideas
• Generate multiple sample iterations for custom product solutions for client presentation and approval
• Manage compliance testing with internal and external testing agencies
• Participate and manage client pop-up events with a willingness to attend & work them, if needed
• Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
• Enter sales orders via the Company’s proprietary system
• Maintain accurate and up-to-date records of quotes, orders and art proofs
• Generate reports to track open orders and billing progress
• Other duties based on business needs

Manager

• Lead the strategy, sourcing, and execution of branded merchandise programs across key client accounts
• Define and lead merchandising strategies across client portfolios
• Oversee the development of curated product assortments for e-commerce, kits, catalogs, and campaigns
• Ensure all merchandising solutions are on-brand, trend-forward, and commercially viable
• Lead, coach, and develop a team of merchandising specialists
• Serve as a senior merchandising partner to account teams and key clients
• Establish and manage a preferred supplier network
• Partner with sales, account management, inventory team, and finance to balance competitiveness with financial targets
• Oversee timelines and work-back schedules to support on-time delivery
• Lead analysis of SKU performance, category trends, and program results

Merchandising Manager

• Program Management
• Collaborate with the clients, Account Executives, sales & program management, and internal departments to develop and maintain the life cycle of ecommerce programs
• Have a thorough understanding of how to manage the program to meet requirements outlined in the Business Requirement Docs and Contract
• Have an in-depth knowledge of brand guidelines, marketing direction, fulfillment and billing requirements
• Own all client-related calendars (marketing, merchandising, product load/refresh) and manage timeline benchmarks
• Prepare internal and external program reviews on a monthly, quarterly, and annual basis
• Resolve issues, delays and conflicts between internal departments
• Collect, analyze, and communicate all pertinent project details, deliverables, and changes to the client and internal stakeholders
• Manage client expectations and communicate project processes, approvals, and timelines
• Manage and communicate changes to existing programs, new programs and marketing initiatives to internal staff
• Lead strategy meetings with technology resources to identify and execute to the processes outlined
• Understand, analyze and communicate findings from sales, inventory and usage reports to provide oversight to demands on inventory, guide informed decisions about item and program performance, and optimize established ship complete, inventory turn, and obsolescence goals
• Account Profitability
• Manage to the profitability goals of each program
• Execute long-range sales and marketing plans to generate increased overall revenue growth of assigned accounts
• Identify new sales opportunities and engage appropriate personnel as needed
• Collaborate with clients to identify and create accurate metrics, sales and revenue projections to measure ongoing success of each program
• Work within program expense budgets, including sample and marketing spend
• Manage the program to meet or exceed profitability – reducing inventory, staff expense, and continually improve efficiencies of internal processes

Program Account Manager

Financial Planning and Analysis

• Lead the organization’s credit strategy and risk mitigation framework to balance revenue growth with financial protection.
• Establish and enforce credit policies, approval authorities, and risk thresholds.
• Oversee customer credit reviews, exposure monitoring, collections strategy, dispute resolution escalation, and bad debt management.
• Direct all accounts payable operations, ensuring timely and accurate processing of invoices, payments, and vendor inquiries.
• Oversee the cash posting team to ensure accurate, timely application of customer payments across multiple payment channels.
• Build, coach, and retain high-performing teams across Credit, AP, and Cash Posting.
• Ensure strong governance, documentation, and segregation of duties across all operational finance processes.
• Provide regular reporting and insights on credit exposure, DSO, delinquency, cash application accuracy, AP cycle times, and vendor performance.

Director of Financial Operations

Project Manager

• Owns the overall scope, schedule, risk assessment of program implementations
• Ensures on time and on budget delivery
• Collaborates with cross-departmental stakeholders to ensure milestones are met by keeping team focused and accountable
• Builds strong relationships with external stakeholders through clear, concise, and consistent communication
• Understanding and ability to communicate technical details to both clients and internal stakeholders
• Collect project assets and information from end users and cross functional teams to upload/configure into systems accurately and timely
• Identifies, recommends, and creates process documentation for internal resources and end users
• Organize, execute and recap internal meetings and client conversations to set action items and upcoming deliverables
• Communicates project status to upper management on a regular weekly cadence
• Relies on extensive experience and judgment to plan and accomplish goals
• Develops solutions to a variety of problems of moderate scope and complexity; refers to policies and best practices for guidance