Program Account Manager

HALO Branded Solutions

Program Account Manager overseeing ecommerce program cycles and leading client relations for HALO, enhancing brand engagement and profitability. Collaborate across teams to ensure successful program outcomes.

Posted 6/2/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Program Management
Collaborate with the clients, Account Executives, sales & program management, and internal departments to develop and maintain the life cycle of ecommerce programs
Have a thorough understanding of how to manage the program to meet requirements outlined in the Business Requirement Docs and Contract
Have an in-depth knowledge of brand guidelines, marketing direction, fulfillment and billing requirements
Own all client-related calendars (marketing, merchandising, product load/refresh) and manage timeline benchmarks
Prepare internal and external program reviews on a monthly, quarterly, and annual basis
Resolve issues, delays and conflicts between internal departments
Collect, analyze, and communicate all pertinent project details, deliverables, and changes to the client and internal stakeholders
Manage client expectations and communicate project processes, approvals, and timelines
Manage and communicate changes to existing programs, new programs and marketing initiatives to internal staff
Lead strategy meetings with technology resources to identify and execute to the processes outlined
Understand, analyze and communicate findings from sales, inventory and usage reports to provide oversight to demands on inventory, guide informed decisions about item and program performance, and optimize established ship complete, inventory turn, and obsolescence goals
Account Profitability
Manage to the profitability goals of each program
Execute long-range sales and marketing plans to generate increased overall revenue growth of assigned accounts
Identify new sales opportunities and engage appropriate personnel as needed
Collaborate with clients to identify and create accurate metrics, sales and revenue projections to measure ongoing success of each program
Work within program expense budgets, including sample and marketing spend
Manage the program to meet or exceed profitability – reducing inventory, staff expense, and continually improve efficiencies of internal processes

Requirements

What you’ll need

Associate's degree required
Minimum of 3+ year of account or program management experience required
Previous experience in the promotional products industry
Outstanding verbal and written communication skills
Proficient in Microsoft Office applications
Excellent time-management and organizational skills
Positive, professional attitude and pleasant personality in all situations
Discipline to work productively under minimal direct supervision
Courage to take initiative, share ideas and suggest improvements
Desire to succeed in a fast-paced, deadline driven environment
Strong problem-solving skills and ability to make decisions
Analytical thinking to comprehend and utilize business reports
Flexibility to work with a team, take on new responsibilities and work overtime when required
Basic marketing, accounting, knowledge

Benefits

Comp & perks

nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
additional Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementaccount managementmarketinganalytical thinkingtime managementproblem-solvingbudget managementsales projectionsinventory managementbusiness reports

Soft Skills

verbal communicationwritten communicationorganizational skillspositive attitudeinitiativeflexibilityteamworkdecision makingdisciplinecourage

Certifications

Associate's degree