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Sales Operations Manager
HALO Branded SolutionsSales Operations Manager driving operational excellence within Seller Platform segment at HALO. Collaborating across teams and focusing on data analysis to enhance sales performance.
Posted 6/19/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite
About the role
Key responsibilities & impact- Identify and eliminate bottlenecks that impede speed to quote or speed to close within the Seller Platform team
- Build and maintain an intake process for custom projects, RFPs, and client concepting requests
- Support marketing campaigns and outreach efforts by providing data insights and segmentation in coordination with the Marketing Operations team
- Analyze Seller Platform sales performance, conversion rates, deal cycle times, and sourcing trends, providing insights to both segment leadership and the central RevOps team
- Conduct whitespace analysis to identify expansion opportunities across existing customers into additional Halo solutions, informing account prioritization and growth strategy
- Identify and report on seller performance, including productivity metrics, activity trends, and contribution to segment revenue goals
- Contribute to monthly, quarterly, and annual reporting packages using shared reporting frameworks
- Identify and recommend process or structural improvements within the segment, escalating those with broader organizational implications to RevOps leadership
- Build and manage dashboards that provide leadership with real-time visibility into Seller Platform pipeline health, funnel metrics, win/loss trends, and performance against revenue targets
- Partner with Seller Platform leadership to drive weekly pipeline reviews, ensuring data accuracy and pipeline hygiene that feeds reliably into the company-wide forecast
- Analyze historical sales patterns and seasonal buying behavior in the promotional products space to inform demand and revenue forecasting, contributing those insights to the central RevOps model
- Implement and continuously improve sales processes for the Seller Platform team, including lead intake, qualification, quoting, pricing, and handoff to account teams
- Maintain operational playbooks, workflow documentation, and standardized procedures that ensure consistency and scalability across the segment
- Monitor adherence to company-wide sales process standards, flagging deviations and working collaboratively to resolve them
- Train new hires on systems, processes, and operating standards to accelerate ramp-up time and drive adoption
- Serve as the primary point of contact between the Seller Platform team and the central RevOps function on systems questions, data issues, and process exceptions
- Apply company pricing guidelines, margin targets, and quote templates to Seller Platform pursuits, ensuring quotes are accurate, competitive, and aligned with profitability expectations
- Escalate pricing exceptions or non-standard deal structures through appropriate governance channels
- Participate actively in the broader RevOps operating model, contributing to standards development and maintaining clear two-way communication between the Seller Platform team and central RevOps
- Partner with Finance to support budgeting, incentive plan administration, and revenue tracking within the segment
- Coordinate with Supply Chain, Creative, and Program Management to ensure seamless execution of new client onboarding.
Requirements
What you’ll need- 5 or more years of experience in Sales Operations, Revenue Operations, or Business Operations
- Experience in promotional products, marketing services, branded merchandise, or a similar industry involving product sourcing and vendor coordination
- Strong knowledge of CRM platforms and reporting and dashboard tools
- Ability to work within a centrally governed operational framework, applying standards consistently while adapting to the needs of a specific sales segment
- Exceptional analytical skills with the ability to translate data into insights and actionable recommendations
- Strong process discipline and the ability to maintain standards consistently while identifying and escalating gaps or improvements
- Excellent communication skills and the ability to influence without authority across organizational layers
Benefits
Comp & perks- nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
- additional Voluntary Benefits
- 401(k) Retirement Savings Plan
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsrevenue operationsbusiness operationsdata analysisreportingdashboard creationprocess improvementpipeline managementdemand forecastinglead qualification
Soft Skills
analytical skillscommunication skillsinfluence without authorityprocess disciplinecollaborationproblem-solvingtrainingadaptabilityattention to detailorganizational skills