Billing & Operations Specialist
Acrisure
Accounts Receivable Representative II
HALO Branded Solutions
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $17 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Manage assigned corporate accounts and ensure timely collections on outstanding balances
- Monitor aging reports and follow up on past-due invoices via email and phone
- Maintain strong relationships directly with B2B clients to ensure smooth payment processes
- Determine write-offs (month end and small amount)
- Apply customer payments, adjustments, and credit memos accurately
- Investigate and resolve billing discrepancies, payment issues, and disputes
- Coordinate with internal teams (Sales, Account Executive, Customer Service, and Finance) to resolve AR-related concerns
- Make recommendations to Supervisor for collection of past due accounts
- Provide clients with invoice copies, statements, and payment confirmations upon request
- Maintain accurate customer records, collection notes, and account history in the system
- Prepare weekly and monthly AR reports for Account Executive review
- Research returned mail and bank correspondence (short- & over-payments)
- Independently manage AR and escalations
- Payment research and credit validation support when needed
Requirements
- 2+ years of Accounts Receivable, Billing, or Finance (corporate/B2B experience is a must)
- High school diploma or equivalent required
- Associates degree preferred
- Highly proficiency in Microsoft Excel and Outlook
- Knowledge of Gaviti is a plus
- Ability to prioritize tasks, work independently, and meet deadlines
- Deadline-oriented, organized, good time management, and detail oriented
- Effective oral/written communication skills
- Problem solving skills
- Flexible, team player and able to partner with all levels of management
- Must be able to work CST or EST hours
