Senior Accounts Receivable Specialist
Creation Technologies
ERP
Accounts Receivable Analyst
Avalon
full-time
Posted on:
Origin: • 🇺🇸 United States • New York, Ohio
Visit company websiteSalary
💰 $50,000 - $68,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Manage full accounts receivable lifecycle for a client base of law firms and corporate legal departments
- Prepare and send accurate client invoices and statements (paper and electronic)
- Set up new clients and maintain billing records in NetSuite
- Apply and post payments (check, ACH, EFT, credit card) and reconcile customer transactions, daily EFTs, and credit card deposits
- Monitor aging reports and proactively follow up on outstanding balances; make direct collection calls and email follow-ups
- Resolve client disputes related to sales tax, invoice errors, and service documentation; escalate high-risk accounts with recommended actions
- Maintain clear and professional communication with attorneys, finance teams, and client procurement departments
- Partner with Sales, Legal Operations, and Client Services to understand client nuances and invoicing requirements
- Track and report on COD job payments and other non-standard payment terms; prepare monthly AR and DSO reports with insights
- Support month-end close activities, general ledger reconciliations, and prepaid allocations
- Review American Express and Verisma postage accounts for reconciliation and process employee expense reports as needed
- Report to the Controller and build strong relationships with clients and internal stakeholders
Requirements
- Bachelor's degree in Accounting, Finance, or Business required
- 3+ years of accounts receivable, collections, or client billing experience in a B2B services environment
- Experience with legal services, eDiscovery, or professional services clients preferred
- Experience with NetSuite or other ERP systems strongly preferred
- Confident and professional communicator, comfortable interacting with attorneys and law firm finance teams
- Results-driven and persistent in follow-up, focused on reducing aging receivables/DSO
- Ability to navigate complex client billing structures (split invoices, retainer balances, third-party billing)
- Strong Excel skills, including pivot tables, VLOOKUPs, and reconciliation techniques
- Detail-oriented with the ability to manage multiple priorities and deadlines
- Core working hours aligned to Eastern Time; ability to work occasional onsite at Avalon offices in Rochester, NY; Cleveland, OH; or New York City
