Salary
💰 $80,000 - $103,000 per year
About the role
- Own the order-to-cash cycle: manage billing, invoicing, and collections and ensure accuracy and timeliness of customer invoices based on contract terms
- Develop and implement proactive collections strategy to manage accounts receivable aging, minimize bad debt, and improve Days Sales Outstanding (DSO)
- Design, implement, and refine scalable billing and collections processes; evaluate and recommend tools and technologies
- Serve as primary point of contact for customers on billing inquiries, disputes, and payment issues; provide excellent customer service to resolve issues promptly
- Collaborate cross-functionally with Sales, RevOps, and Customer Success to resolve contract discrepancies and ensure smooth customer experience from deal-close through payment
- Prepare regular reports on key A/R metrics including aging analysis, collection effectiveness, and cash flow forecasting for finance leadership
- Ensure billing and collection activities adhere to company policies and accounting standards (e.g., ASC 606)
Requirements
- 2+ years of experience in an accounts receivable, billing, or credit and collections role in a B2B or SaaS company
- Strong understanding of GAAP and core accounting principles, particularly revenue recognition
- Knowledge of ASC 606 and revenue recognition standards
- Proven experience with ERP systems (e.g., NetSuite, QuickBooks, SAP)
- Experience with billing software (Subscript, Maxio, Tabs, etc.) is a strong plus
- Excellent communication and interpersonal skills
- Proactive, problem-solving mindset with ability to improve and automate processes
- High attention to detail and commitment to accuracy
- Ability to thrive in a fast-paced, high-growth environment
- Bachelor's degree in Accounting, Finance, or a related field
- Nice to have: Experience with Salesforce or similar CRM
- Nice to have: Advanced proficiency in Microsoft Excel (VLOOKUP, pivot tables, etc.)
- Nice to have: Experience working in a scaled out A/R function