Accounts Receivable

• Own the order-to-cash cycle: manage billing, invoicing, and collections and ensure accuracy and timeliness of customer invoices based on contract terms
• Develop and implement proactive collections strategy to manage accounts receivable aging, minimize bad debt, and improve Days Sales Outstanding (DSO)
• Design, implement, and refine scalable billing and collections processes; evaluate and recommend tools and technologies
• Serve as primary point of contact for customers on billing inquiries, disputes, and payment issues; provide excellent customer service to resolve issues promptly
• Collaborate cross-functionally with Sales, RevOps, and Customer Success to resolve contract discrepancies and ensure smooth customer experience from deal-close through payment
• Prepare regular reports on key A/R metrics including aging analysis, collection effectiveness, and cash flow forecasting for finance leadership
• Ensure billing and collection activities adhere to company policies and accounting standards (e.g., ASC 606)

Accounts Receivable Manager

Account Receivable and Collections Specialist

Accounts Receivable Specialist

Account Receivable Analyst II

Accounts Receivable, Expense Management Specialist

Accounts Receivable Representative