Salary
💰 $60,000 - $70,000 per year
About the role
- Full cycle AR management; oversee complex and high-volume customer accounts with focus on accuracy, timeliness and compliance
- Serve as a subject matter expert and escalation point for AR inquiries, disputes, and account reconciliations
- Lead efforts to reduce aged receivables and improve Days Sales Outstanding (DSO) and cash flow through proactive collections
- Partner with internal and external customers to resolve issues, negotiate payment plans, and address root causes of recurring problems
- Support monthly, quarterly, and year-end close activities by reconciling AR accounts and preparing journal entries
- Provide audit support and documentation for internal and external reviews
- Mentor and train junior AR staff and foster a collaborative, high-performance team culture
- Analyze AR metrics to identify and implement process improvements and automation opportunities to enhance AR efficiency and accuracy
- Other duties and responsibilities as assigned
Requirements
- Minimum 5+ years of hands-on experience in Accounts Receivable, including full-cycle AR processing
- Experience in a shared services or high-volume AR environment preferred
- Intermediate to advanced Microsoft Office skills; Excel, Outlook, Teams, Word
- Expert-level understanding of AR practices, collections processes, and financial controls
- Strong analytical and problem-solving skills; ability to interpret data to drive action
- Intermediate experience in ERP systems and Microsoft Excel (pivot tables, v-lookups, etc.)
- Excellent communication skills, including negotiation and customer engagement
- Ability to manage multiple deadlines and work independently with minimal supervision
- Proven ability to lead peer training and share process knowledge
- High school diploma required
- Ability to be in-office up to 3 days per week (hybrid)