Creation Technologies

Account Executive

• Initiate enterprise-level strategic account planning and relationship development to maximize revenue and share of wallet (SOW) growth for assigned accounts.
• Leverage deep EMS industry knowledge and technical acumen to identify growth opportunities, guide solution development, differentiate Creation’s value proposition, and strengthen strategic partnerships.
• Spearhead mutually beneficial contract and pricing negotiations to maximize partnership value.
• Lead commercial engagement activities, including adherence to contract terms, pricing structures and technical specifications, to optimize financial performance.
• Collaborate with DPMs and cross-functional teams to improve execution and ensure high standards of service and delivery.
• Act as the primary customer advocate to influence internal stakeholders by ensuring responsiveness, alignment, and continuous improvement.
• Oversee the collection and analysis of customer insights to develop and execute strategic initiatives that enhance service models, drive operational excellence, and strengthen long-term competitive advantage.
• Drive partnerships with Operations and cross-functional teams to align customer objectives, foster accountability, and deliver integrated solutions that advance business goals.
• Proactively address issues, resolve conflicts, and manage escalations to promote customer satisfaction and mitigate risks.
• Manage and streamline internal reporting, including SBRs, KPIs, and pipeline updates, to promote transparency and enable strategic, data-informed decisions.
• Contribute to company-wide projects, initiatives, or other responsibilities as assigned.

Strategic Account Director

Human Resources

• Lead the HR function to align talent strategies with business priorities
• Mentor and develop a team of HR professionals
• Advise on workforce design and employee engagement
• Drive change management and leadership development initiatives
• Oversee implementation of enterprise-wide HR programs

Strategic Account Director

Senior Human Resource Manager