Creation Technologies

Account Executive

• Serve as the senior commercial leader for high-growth, high-revenue strategic accounts
• Responsible for setting and executing account strategies that drive sustainable revenue growth and long-term partnership value
• Cultivate executive-level customer relationships, translating customer priorities into actionable initiatives
• Ensure the delivery of tailored, high-impact solutions
• Initiate enterprise-level strategic account planning and relationship development to maximize revenue and share of wallet (SOW) growth for assigned accounts
• Leverage deep EMS industry knowledge and technical acumen to identify growth opportunities, guide solution development, differentiate Creation’s value proposition, and strengthen strategic partnerships
• Spearhead mutually beneficial contract and pricing negotiations to maximize partnership value
• Lead commercial engagement activities, including adherence to contract terms, pricing structures, and technical specifications, to optimize financial performance
• Collaborate with DPMs and cross-functional teams to improve execution and ensure high standards of service and delivery
• Act as the primary customer advocate to influence internal stakeholders by ensuring responsiveness, alignment, and continuous improvement
• Oversee the collection and analysis of customer insights to develop and execute strategic initiatives that enhance service models, drive operational excellence, and strengthen long-term competitive advantage
• Drive partnerships with Operations and cross-functional teams to align customer objectives, foster accountability, and deliver integrated solutions that advance business goals
• Proactively address issues, resolve conflicts, and manage escalations to promote customer satisfaction and mitigate risks
• Manage and streamline internal reporting, including SBRs, KPIs, and pipeline updates, to promote transparency and enable strategic, data-informed decisions
• Contribute to company-wide projects, initiatives, or other responsibilities as assigned

Strategic Account Director

Manager

• Partner with the Senior Leadership Team to foster a Lean culture using tools such as SMED, Standard Work, and Value Stream Mapping.
• Develop and maintain a CI roadmap tied to strategic business objectives; facilitate kaizen events and ensure follow-through.
• Lead and support cost-reduction, waste-elimination, and process control initiatives.
• Train, coach, and mentor employees in Lean, Six Sigma, and data-driven decision-making.
• Promote the use of visual management to drive problem-solving and performance tracking.
• Collaborate with teams to support the development and stabilization of new products and manufacturing processes.
• Participate in the Global Continuous Improvement team, sharing best practices across business units.
• Track and report improvement results, ensuring alignment with company goals.

Continuous Improvement Manager

Director

• Lead and mentor compensation and benefits team
• Collaborate with VP on rewards programs
• Manage relationships with external vendors
• Monitor industry trends for competitiveness
• Oversee annual compensation and benefits processes

Director, Global Compensation & Benefits

Learning and Development

• Design and develop engaging learning materials and programs to support employee development.
• Manage, update, and deploy content within the Learning Management System (LMS) and SharePoint.
• Analyze learner needs to create targeted, effective training interventions.
• Troubleshoot and adjust learning content to ensure successful outcomes.
• Partner with HR, business leaders, and subject matter experts to gather content and align learning initiatives.
• Apply adult learning principles and instructional design methodologies to develop impactful learning experiences.
• Review, edit, and enhance training materials for clarity and consistency.
• Facilitate virtual or in-person learning sessions as needed.
• Stay current on learning technology trends and recommend continuous improvements.

Learning and Development Specialist

Accounts Receivable

• Full cycle AR management; oversee complex and high-volume customer accounts with focus on accuracy, timeliness and compliance
• Serve as a subject matter expert and escalation point for AR inquiries, disputes, and account reconciliations
• Lead efforts to reduce aged receivables and improve Days Sales Outstanding (DSO) and cash flow through proactive collections
• Partner with internal and external customers to resolve issues, negotiate payment plans, and address root causes of recurring problems
• Support monthly, quarterly, and year-end close activities by reconciling AR accounts and preparing journal entries
• Provide audit support and documentation for internal and external reviews
• Mentor and train junior AR staff and foster a collaborative, high-performance team culture
• Analyze AR metrics to identify and implement process improvements and automation opportunities to enhance AR efficiency and accuracy
• Other duties and responsibilities as assigned

Strategic Account Director

Continuous Improvement Manager

Director, Global Compensation & Benefits

Learning and Development Specialist

Senior Accounts Receivable Specialist