Avalon 

Accounts Receivable

• Manage full accounts receivable lifecycle for a client base of law firms and corporate legal departments
• Prepare and send accurate client invoices and statements (paper and electronic)
• Set up new clients and maintain billing records in NetSuite
• Apply and post payments (check, ACH, EFT, credit card) and reconcile customer transactions, daily EFTs, and credit card deposits
• Monitor aging reports and proactively follow up on outstanding balances; make direct collection calls and email follow-ups
• Resolve client disputes related to sales tax, invoice errors, and service documentation; escalate high-risk accounts with recommended actions
• Maintain clear and professional communication with attorneys, finance teams, and client procurement departments
• Partner with Sales, Legal Operations, and Client Services to understand client nuances and invoicing requirements
• Track and report on COD job payments and other non-standard payment terms; prepare monthly AR and DSO reports with insights
• Support month-end close activities, general ledger reconciliations, and prepaid allocations
• Review American Express and Verisma postage accounts for reconciliation and process employee expense reports as needed
• Report to the Controller and build strong relationships with clients and internal stakeholders

Accounts Receivable Analyst