Works cross-functionally with sales and service teams to collect past-due accounts for all C1 companies, minimizing financial losses and write-offs.
Communicates with internal as well as external customers and across various departments and levels of personnel, to allow for complete understanding of accounts receivable issues.
Understands and resolves receivable issues.
Reviews past due accounts and responds to customer’s inquiries.
Maintains accurate collection records and notes utilizing the NetSuite collection management tool.
Performs customer account reconciliations.
Completes monthly cash forecasting functions for assigned accounts.
Assists with team administrative functions as needed.
Handles Public Sector customer portfolios (K-12 Schools, Cities, and States).
Requirements
2-4 years of relevant Government Public Sector client/State contract experience in an accounting process, such as invoicing, general accounting, finance, account reconciliations and analysis.
Minimum 2 year Accounting Degree or progressive accounting experience.
Experience in NetSuite, MS Excel (Advanced), Word, and Outlook is preferred.
Previous experience in a telecommunications environment is preferred.
E-Rate/USAC experience a plus.
Knowledge of Public Sector contract vehicles.
Handling Public Sector customer portfolios (K-12 Schools, Cities, and States).
Must be an independent thinker comfortable working in a high-volume, fast paced environment; process driven and customer service oriented.