Backend Engineer

• Design and implement backend services and APIs using Python
• Write efficient and optimized SQL queries for relational databases
• Build scalable, reliable, and secure systems that support high availability
• Collaborate with cross-functional teams to define, design, and ship new features
• Participate in code reviews, design discussions, and contribute to best practices
• Monitor and debug production systems and optimize performance
• Write unit, integration, and system tests to ensure code quality
• Document system designs, architecture, and operational procedures

Senior Backend Data Engineer

Product Manager

• Participate in the development of critical product design and functionality
• Work with stakeholders across the organization, and directly with customers, to understand business, markets, customer needs, and user workflows
• Help refine and execute the roadmap for Digital Health products
• Support the roadmap and execution of data and API-driven products
• Work cross-functionally with engineering, design, data science, and commercial teams
• Partner closely with design, engineering, and data teams to deliver new capabilities
• Build a deep understanding of the digital health market, customers’ goals, and challenges
• Contribute to defining, prioritizing, and delivering product features
• Collaborate with sales, marketing, and customer success for smooth go-to-market and customer adoption
• Measure and analyze product performance to inform ongoing roadmap and product strategy
• Track and communicate progress against roadmap and client commitments
• Identify and address operational inefficiencies
• Own day-to-day Jira management and sprint coordination
• Collaborate with Solutions Engineering and Data Delivery teams to document client-specific needs

Senior Product Manager – Digital Health

Marketing

• Own the marketing vision: Architect and execute a strategic marketing roadmap that supports H1's business objectives and revenue goals, with a strong emphasis on product marketing, narrative development, and brand positioning.
• Lead Product Marketing: Translate technical features into customer-centric messaging. Work across Product, Sales, and Customer Success to drive go-to-market success and position H1 as a must-have solution for technical buyers.
• Build the brand: Develop and evolve H1's brand strategy. Strengthen our market credibility through content, storytelling, partnerships, and third-party validation.
• Scale the team: Build, lead, and develop a high-impact marketing organization. Set the bar for performance while fostering a culture of creativity, curiosity, and accountability.
• Drive pipeline and demand: Own how marketing supports revenue—from campaigns to content to ABM strategies. Partner closely with sales leadership to generate and accelerate pipeline.
• Measure what matters: Define and track KPIs to assess marketing effectiveness. Use data to continuously optimize programs, channels, and spend.

VP, Marketing

Account Executive

• Serve as the executive-level point of contact for assigned strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders.
• Ensure retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer health.
• Act as H1’s ambassador within customer steering committees, ensuring alignment between customer priorities and H1’s roadmap.
• Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
• Identify and drive expansion opportunities into new business units, geographies, or product lines.
• Partner with H1’s Legal, Finance, and internal stakeholders to negotiate renewals, expansions, and complex agreements.
• Identify, prospect, and acquire new CRO customers; own the full sales cycle for new logos — from prospecting and discovery through negotiation and contract execution.
• Collaborate with Marketing and Business Development teams to build pipeline and accelerate market penetration.
• Seamlessly transition new customers into long-term strategic accounts with support from Customer Success and Implementation teams.
• Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities.
• Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy.
• Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support.
• Accurately forecast quarterly revenue (both new and expansion) across your accounts and pipeline.
• Maintain rigorous CRM hygiene, ensuring all pipeline, account, and deal activity is documented and up to date.
• Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.

Account Director – Strategic CRO Accounts

• Own and grow a portfolio of H1’s most critical customer relationships.
• Serve as a trusted advisor to senior stakeholders, aligning their business objectives with H1’s solutions.
• Ensure account retention by leading Executive Business Reviews and addressing risks to customer retention.
• Act as H1's ambassador within customer steering committees.
• Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
• Identify and drive new business within existing accounts via tailored prospecting and networking.
• Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals and complex agreements.
• Provide structured, data-driven feedback to influence product roadmap and go-to-market strategy.
• Accurately forecast quarterly revenue and pipeline for your accounts.

Account Director, Strategic Medical Affairs, Clinical Accounts

Research Analyst

• Become a subject matter expert in people data (publications, clinical trials, affiliations, society memberships, conference engagements)
• Operate as a data steward to validate and inform data quality and completeness processes
• Maintain consistency and integrity of data research
• Understand external data across regions and assess the healthcare data landscape
• Drive change through recommending process and performance improvement initiatives
• Collaborate with team members in the United States and India
• Identify, explain, and evaluate operational and data source problems and propose solutions
• Assess quality and completeness of regional data sources and inform technologically/strategically-driven data collection efforts

Research Analyst, Korean Speaker

Customer Success Manager

• - Act as the main point of contact, aligning client goals with H1’s capabilities and guiding process improvements.
• - Build strong stakeholder relationships to drive adoption, share feedback, and influence the product roadmap.
• - Manage the onboarding and ingestion of H1 data through cross-functional partnerships.
• - Conduct business reviews to track KPIs, surface insights, and identify growth opportunities.
• - Proactively identify, manage, and escalate risks.
• - Oversee multiple cross-functional initiatives across client organizations.
• - Deliver executive-level summaries highlighting ROI, adoption, and impact.
• - Collaborate with product, engineering, and support to resolve issues and enhance the customer experience.
• - Drive success metrics such as NPS, CSAT, and ARR growth.