Product Marketing

• Execute positioning and client-facing content for new product launches and existing offerings across multiple verticals and customer segments.
• Maintain and update existing assets to ensure positioning remains current as the market evolves, product changes, or data is enhanced.
• Partner with cross-functional teams to translate product capabilities into clear customer value and market differentiation.
• Build product messaging to support Business Development campaigns, content strategy and development, and Sales talk tracks.
• Partner with Enablement to create core enablement assets including pitch decks, battlecards, objection-handling guides, one-pagers, and case studies.
• Lead internal product readiness and training sessions to ensure customer-facing teams are able to effectively communicate value and win deals.
• Incorporate feedback from the Commercial team to iterate on messaging, positioning, and enablement materials post-launch.

Product Marketing Manager

Business Development Rep

• Own and execute outbound sales cadences targeting high-value prospects within key accounts.
• Respond to inbound leads within established SLAs, ensuring timely and effective engagement.
• Work with your manager to develop strategic prospecting initiatives to drive top-of-funnel pipeline growth and increase conversion rates by working with the right prospects at the right companies.
• Execute marketing-designed campaigns targeting specific audiences that align with new product features and releases.
• Engage with your prospects across multiple channels (email, social selling, video, calls) to generate meaningful conversations
• Become an expert in our tech stack, leveraging tools like Salesforce, Outreach, ZoomInfo, Chorus, and Regie.ai to optimize prospecting efforts
• Work closely with Account Executives to design and then execute highly curated and strategic outreach to specific accounts
• Qualify leads and set high-quality meetings with key decision-makers and our Account Executives that lead to pipeline growth

Business Development Representative

Security Engineer

• Own and operate H1’s Information Security program end-to-end, including governance, policy development, risk management, and continuous improvement.
• Lead all certification and audit programs (SOC 2 Type II, ISO 27001, HIPAA and future frameworks as needed), ensuring ongoing audit readiness and measurable control effectiveness.
• Oversee incident response, change management, problem management, and technical risk mitigation programs.
• Serve as the executive security leader supporting enterprise sales cycles, including RFP responses, due diligence reviews, and direct engagement with customer security stakeholders.
• Act as a trusted advisor to executive leadership on cyber risk strategy, compliance posture, and regulatory alignment.
• Lead global IT operations, including end-user support, identity and access management, device management, and business continuity practices.
• Drive operational excellence across IT service delivery with clear KPIs, incident reduction, and measurable reliability improvements.
• Own vendor management and technology spend governance across IT and security systems.
• Establish operating models that improve transparency, accountability, and technical execution across business units.

Director, Information Security – IT

Vice President

• Own the full post-sale delivery engine of our business
• Build and scale a team spanning Forward Deployed Engineers, Solutions Insights, Implementation & Delivery, and a nascent Augmented Staffing practice
• Lead and develop a multi-functional Professional Services organization including Forward Deployed Engineers, Solutions Insights analysts, and Implementation/Delivery managers
• Guide requirements definition for Augmented Staffing engagements, partnering with the internal recruiting team on execution
• Own the professional services revenue number — bookings, backlog, and recognized revenue across all delivery lines
• Drive professional services gross margin targets; make tradeoffs between capacity, utilization, and pricing with discipline
• Partner with Sales on Professional Services scoping, pricing, and SOW structures at deal stage
• Define and enforce implementation methodology and time-to-value standards across all customer segments
• Establish scalable onboarding and delivery playbooks that reduce dependency on heroics
• Serve as executive sponsor for strategic accounts and escalation owner when delivery goes sideways
• Act as a direct counsel to the CEO on customer health, product-market fit signals from the field, and services strategy
• Influence product roadmap based on patterns observed across implementations; bridge the gap between what we sell and what customers need to succeed
• Define resource profiles and requirements in partnership with recruiting; maintain accountability for client satisfaction on placed resources

GVP, Professional Services

Account Executive

• Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders.
• Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention.
• Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap.
• Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
• Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking.
• Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities.
• Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements.
• Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy.
• Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support.
• Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates.
• Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement.
• Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.

Associate Account Director, Life Sciences

Research Analyst

• - Maintain a dashboard of data coverage across our data assets
• - Ensure the Therapy Area and Sub Therapy Area are as per client need and up to date
• - Become a subject matter expert related to conference and clinical trial data
• - Understand Conference data across regions and support the collection of conference data
• - Drive change through informing Conference Strategy
• - Operate as a data steward to validate and inform our data quality and completeness
• - Maintain consistency and integrity of data
• - Collaborate with team members in the United States and India
• - Good Understanding on collection of data points and make sure they are in line with process guidelines.
• - Able to identify exceptional scenarios and escalate it to next level
• - Create and maintain HCPs using data from different sources
• - Use the data and information gathered through secondary research and convert that to synthesize, organize and present information in a structured manner