Account Manager

• Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders.
• Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention.
• Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap.
• Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
• Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking.
• Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities.
• Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements.
• Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy.
• Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support.
• Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates.
• Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement.
• Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.

Strategic Account Manager – Pharma

Blockchain Engineer

• Act as a self-starter who drives execution independently, taking ownership and initiative with minimal need for day-to-day direction.
• Lead high-visibility RWE projects, starting with claims data, and keep multiple initiatives moving by proactively unblocking teams.
• Own the end-to-end architecture for critical data assets, ensuring solutions are scalable, reliable, and aligned with H1’s long-term vision.
• Design, build, and optimize large-scale data pipelines (hundreds of TBs) for performance, reliability, and cost efficiency.
• Partner with Product, Data Science, and downstream engineering teams to align priorities, manage dependencies, and deliver high-value outcomes.
• Represent engineering in cross-functional forums, shaping roadmaps and reducing reliance on senior leadership for day-to-day decisions.
• Develop deep domain expertise and mentor other engineers, helping raise the technical bar and influence the evolution of our data products.

Staff Backend Engineer – Distributed Systems, Data Platform

Product Manager

• At H1, we believe access to the best healthcare information is a basic human right.
• Our mission is to provide a platform that can optimally inform every doctor interaction globally.
• This promotes health equity and builds needed trust in healthcare systems.
• To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle.

Group Product Manager – Clinical

Sales Operations Manager

• Lead sales enablement initiatives focused on improving soft skills imperative for strong sales motions - discovery, qualification, deal strategy, and account expansion skills, etc.
• Assess current sales processes and identify opportunities to improve sales execution, inspection, and forecasting rigor.
• Develop and deliver engaging training for Sales AEs, AMs, and managers across onboarding and evergreen development programs, with input from Leadership.
• Create scalable frameworks and processes for deal inspection, pipeline reviews, and forecasting consistency.
• Build and maintain enablement content including sales playbooks, coaching materials, call guides, and standardized mutual close plan templates.
• Partner with frontline managers through train-the-trainer programs and structured coaching cadences to reinforce adoption and improve sales execution.
• Collaborate with Revenue Operations to align sales process improvements with systems, workflows, and reporting.
• Support sales team members transitioning into more complex sales motions, including upmarket selling and retention/expansion-focused account management.
• Use qualitative and quantitative insights - including call reviews, pipeline analysis, and sales feedback- to continuously improve enablement programs.
• Serve as a trusted advisor to Commercial leadership on sales effectiveness and process adoption.
• Drive enablement initiatives end-to-end, including stakeholder alignment, rollout planning, adoption tracking, and continuous optimization.

Commercial Sales Enablement Manager

Data Analyst

• Own the end-to-end process of evaluating, scoping, and onboarding new data sources into H1's platform.
• Lead structured evaluation of new data sources from scratch — assessing schema, coverage, freshness, legal constraints, and fit against H1's product needs before any engineering work begins.
• Own field mapping from source to H1's bronze/silver/gold layers, producing data dictionaries, entity definitions, and structural guidance for downstream teams.
• Partner with engineering and Data Lake to define ingestion requirements, entity resolution rules, and refresh cadences for new sources.
• Gather requirements from client-facing teams and translate them into integration specifications; serve as the authoritative voice on what a new source can and cannot deliver before product commitments are made.
• Shepherd each source end-to-end: scoping → QA → entity matching → product launch, including product QA and communicating source capabilities and limitations to product and enablement partners.
• Work with the Insights team to develop new taxonomies and QA mechanisms for novel data types.
• Define acceptance criteria and lead QA validation including field-level fill rates, count comparisons, and cycle-over-cycle anomaly detection.
• Investigate and resolve data quality issues post-integration, coordinating with DART and engineering as needed.
• Hand off to the maintaining team with complete mapping documentation; you own onboarding, not ongoing maintenance.
• Produce and maintain documentation other people actually use — across scoping assessments, field mapping specs, and post-mortems.

Principal Analyst, Data Integration

Product Marketing

Product Marketing Manager – Pharma

Product Designer

• Serve as the primary strategic point of contact for assigned enterprise and strategic accounts, ensuring alignment on objectives, outcomes, and long-term success.
• Build strong relationships with senior and executive-level stakeholders, positioning H1 as a critical partner in achieving their organizational goals.
• Own and drive account strategy, including implementation and adoption plans, success metrics, renewal readiness, and expansion opportunities.
• Lead regular executive business reviews, clearly articulating performance against KPIs, ROI, and strategic impact.
• Proactively identify risks and opportunities across your portfolio, taking early action to mitigate churn and drive growth.
• Navigate and manage multiple complex initiatives across various business units within client organizations.
• Design and deliver tailored enablement and training sessions that align H1’s capabilities with client use cases and workflows.
• Take a “teach-to-fish” approach, empowering customers with scalable, self-service capabilities while providing hands-on guidance when needed.
• Analyze usage data, performance metrics, and customer feedback to identify trends, gaps, and optimization opportunities.
• Strategically lead and de-escalate critical client situations, partnering with internal stakeholders to drive timely resolution.
• Serve as the voice of the customer internally, providing structured feedback to product, engineering, and leadership teams to inform roadmap and prioritization.
• Collaborate cross-functionally with Product, Engineering, Sales, and Support to ensure a seamless customer experience across the full lifecycle.
• Consistently drive improvements in MAUs, NPS, CSAT, retention, and ARR across your book of business.

Lead Product Designer, Enterprise Data Products

Technical Project Manager

• Lead enterprise implementations from discovery and requirements gathering through deployment and post-launch support
• Gather and translate business and technical requirements into scalable platform and workflow solutions
• Serve as the primary technical point of contact for enterprise customers throughout implementation engagements
• Configure and support Salesforce-based applications, including workflows, permissions, dashboards, automation flows, and reporting structures
• Support enterprise integrations involving APIs, AWS/S3, Snowflake, Databricks, SFTP/FTPS, and CRM platforms
• Coordinate enterprise data delivery workflows, structured data feeds, and client-specific transformation requirements
• Troubleshoot technical, integration, and production issues while partnering cross-functionally with Product, Engineering, DevOps, and Data teams on resolution efforts
• Validate data quality, investigate discrepancies, and communicate findings clearly to both technical and non-technical stakeholders
• Manage implementation timelines, risks, dependencies, escalations, and delivery milestones across multiple client initiatives
• Conduct client workshops, solution walkthroughs, and user enablement sessions
• Build strong relationships with technical, operational, and executive stakeholders while balancing business priorities with technical feasibility
• Drive alignment between customer expectations and internal delivery capabilities in fast-paced enterprise environments

Senior Technical Implementation Manager

Account Executive

• Build the Health System segment from the ground up, including defining target accounts, buyer personas, messaging, sales motions, and repeatable paths to revenue.
• Own new logo acquisition across strategic health systems, academic medical centers, IDNs, and other provider organizations.
• Create and manage your own pipeline through outbound prospecting, executive networking, account research, referrals, events, and creative market development.
• Engage senior executives and cross-functional stakeholders, including leaders in strategy, operations, digital, innovation, and business development.
• Lead complex, consultative sales cycles from initial outreach through discovery, demo, business case development, contracting, negotiation, and close.
• Translate H1’s platform capabilities into clear business value for Health System buyers, aligning solutions to their strategic priorities, operational challenges, and growth goals.
• Serve as the internal voice of the Health System market, sharing buyer feedback, use cases, competitive insights, and product needs with leadership, product, marketing, and customer success.
• Develop sales collateral, talk tracks, discovery frameworks, and repeatable playbooks where they do not yet exist.
• Accurately forecast pipeline, manage deal progression, and provide clear visibility into segment performance, risks, and opportunities.
• Partner cross-functionally with product, customer success, solutions, legal, and leadership to create excellent customer experiences while maintaining strong ownership of deal outcomes.

Senior Enterprise Account Executive, Health Systems

Enterprise Sales Account Manager, Digital Health

Data Engineer

Staff Data Engineer – Data Lake

Staff Data Engineer

Full-stack Engineer

• Assist in developing the product's technical strategy, H1 Trial Landscape
• Collaborate closely with your team to deliver the most innovative, reliable, and high-quality healthcare data application available
• Work on our GraphQL API powering HCPU & Trial Landscape websites
• Build and maintain client-facing applications powered by React (TanStack Start, Next.js, and more)
• Build and maintain data pipelines using Airflow and Kafka
• Manage and deploy infrastructure using Docker and Kubernetes
• Work across teams, managing cross-functional dependencies where required

Full-Stack Software Engineer

People Operations

• Own the full new hire onboarding experience — including the Buddy program, 30/60-day check-ins, swag, and new hire surveys — driving continuous improvement at every step
• Manage our twice-annual engagement survey cycle through Culture Amp: drafting questions, analyzing results, and partnering with leadership on action planning
• Facilitate the 360 feedback process and design and deliver a manager development program that equips people leaders with the tools and frameworks to lead effectively
• Analyze turnover data, facilitate quarterly churn reviews with stakeholders, and translate findings into retention recommendations
• Guide managers through the full performance management lifecycle — goal setting, mid-year and annual reviews, calibration, and PIPs — ensuring fairness, consistency, and solid documentation
• Serve as a trusted first point of contact for employee relations issues, conducting impartial investigations and advising on conflict resolution
• Lead exit interviews and synthesize themes for leadership
• Provide day-to-day direction to the Office Assistant on office management tasks including facilities coordination, vendor management, supply ordering, and in-office event logistics
• Support and grow our Business Resource Groups (BRGs), acting as a connector between BRG leaders and the People team