GXO Logistics, Inc.

Implementation Specialist

• Establish realistic goals and implement action plans for achieving set objectives for new business implementations
• Guide and direct project team members to ensure compliance with set standards, procedures and guidelines
• Ensure availability of financial, material and human resources required to complete a project successfully
• Evaluate progress to detect limitations or faults to seek solutions to a more efficient process
• Develop internal/external communication strategies useful in ensuring communication between various departments of the organization and clients
• Use specialized tools and techniques to delegate and ensure even distribution of tasks to project team members
• Participate in educational programs to update job knowledge and expand personal network
• Motivate team members to meet project goals by effectively carrying out their responsibilities
• Offer effective solutions to meet set targets and satisfy client requirements
• Manage every aspect of projects, including planning, communication, risk assessment and resources
• Create a collaborative, enjoyable work environment that is conducive to effective creative thinking

Project Implementation Manager

Account Manager

• Handle relationships with domestic and international customers
• Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
• Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
• Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
• Audit QMS documents
• Participate in managing quality systems and continuously improving processes within the facility
• Contribute to quarterly business reviews and presentations

Program Manager

• Facilitate classroom-based and virtual training programs in an engaging manner and able to relate classroom materials to real-world situations.
• Conduct on-the-job functional training as well as performance measurement.
• Gather and document metrics related to training, such as attendance and feedback; document lessons learned to incorporate into future training efforts
• Provide remedial training and coaching as needed to ensure ongoing competency and effectiveness
• Provide train-the-trainer support for field training team.
• Provide assistance to edit and update training content and support materials that are readily accessible to learners, including job aids, classroom training documents, etc.

Program Manager, Learning and Development

Operations

• Learn the basic job functions and perform responsibilities relative to warehouse operations and meet weekly goals and objectives.
• Engage with various levels of operations leadership to strategically assist in continuous improvement by identifying problems and create lean solutions.
• Engage with peers to work together and achieve a defined and common business purpose.
• Exchange ideas, thoughts, opinions, knowledge and data with others so that the message is received and understood clarity and purpose.
• Participate and/or lead projects with key partners and peer interns by creating and developing project plans, determine requirements, deliverables, resources, timing/milestones, and risks.

Operations Intern – Internship Program

• Communicate with customers, vendors and team members to ensure customer commitments are met
• Demonstrate an understanding of GXO’s quality policies; establish procedures for maintaining quality objectives
• Provide guidance to supervisors with respect to personnel, quality and safety
• Hire, train, develop and appraise staff effectively
• Make recommendations on programs to improve operations
• Handle equipment and coordinate all maintenance needs with the maintenance team
• Ensure records are maintained appropriately and reports are completed in a timely manner
• Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with Occupational Safety and Health Administration (OSHA) and other pertinent standards/regulations

Warehouse Operations Manager – 2nd Shift

Human Resources

• Responsible for the full scope of Human Resources (HR) activities, including staffing, training and development, compensation, and benefits administration, and maintaining a union-free work environment.
• Work closely with the operations team and provide counsel and guidance regarding policies, procedures, and state and federal regulatory compliance requirements.
• Facilitate new hire orientation and ensure a positive onboarding experience.
• Assist supervisors with performance management, including delivering disciplinary action for hourly employees.
• Maintain personnel files and training materials, ensuring documents and manuals are kept current, accurate, confidential, and in compliance with company policies and government regulations.

Senior HR Generalist

Events

• Patrol all areas of the buildings by foot and vehicle as required
• Monitor security cameras and conduct daily physical hazard inspections
• Defuse disturbances and escort individuals from the property if necessary
• Conduct initial investigation reports and gather evidence as directed by security leadership
• Walk through and around the exterior of the buildings conducting safety hazard and security audits
• Complete incident reports related to security and in collaboration with security leadership
• Maintain a safe work environment

Loss Prevention Agent

Manager

• Support the Transport management team with insights / outputs from the Winsight / Ortec TMS System
• Support Drivers / Admins with clear support plans to develop usage of TMS system
• Responsible for a team of up to 120 Drivers and administrators
• Overseeing vehicle defects and repairs
• Create consistent and thorough vehicle reports
• Ensure Health & Safety measures are adhered to
• Monitor TUP’s, compliance, and general administration duties
• Participate in disciplinaries, investigations, audits and absence management
• Engage with customers/clients for smooth service and reporting

Transport Team Manager

• Ensure efficient daily operations of the warehouse
• Prepare schedules
• Supervise the team and provide training and coaching to improve performance
• Monitor work quality to consistently deliver exceptional customer service
• Demonstrate an understanding of the company quality policy
• Adhere to the GXO 7S program
• Communicate well with leadership, team members and other departments
• Implement continuous improvement action plans
• Always maintain a clean environment

Operations Supervisor – Weekend 1st Shift

• Provide quality advice and consultancy support to line managers on employee relations
• Manage discipline and grievance matters
• Support end to end absence management process
• Proactively monitor and provide HR management information
• Support people development strategy to deliver business objectives
• Manage recruitment process against planned recruitment and training plans

Senior HR Advisor

• Overseeing and supervising the maintenance staff across the site
• To develop and maintain a site maintenance schedule for all equipment including racking, MHE, pat testing and fixed wiring.
• To control systems for the issuing and control of permits to work on site for all contractors
• To react and take steps to ensure that any damage as a result from any accident or damages to racking or equipment is rectified to reduce lost time or operational efficiency of the site.
• To liaise with the Finance Manager to ensure an understanding of the sites budget for repairs.

Facilities Manager

• Covering inductions to support the site as and when required
• Working with the site operational leaders to ensure training is provided, on time and in full
• Maintain system accuracy (Tachomaster, Check master, Training App & RTITB)
• Conduct professional and thorough driver assessments
• Support senior driver / buddy with delivery of standard operating practices
• Raise awareness for the escalation process to crews by leading by example
• Travel using company vehicle, fuel card, with accommodation provided for overnight stays

Area Operations Trainer

• Lead end-to-end SOX walkthroughs with external auditors and oversee the control testing process
• Provide regular updates to Finance Leadership and senior stakeholders on control status, issues, and remediation
• Identify opportunities to enhance and standardise process documentation, policies, and procedures
• Support balance sheet reviews, internal/external audits, and wider controllership activities
• Mentor and coach a team, empowering them to deliver a robust, compliant controls framework

Senior SOX Manager

• Focus on building a culture that supports high employee morale and ensures company policies and procedures are met
• Utilize experience to improve employee engagement and maintain clear and frequent communication at every level
• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance, providing written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Senior Operations Supervisor – 2nd shift

Auditor

• Supervise, train, and mentor a team of quality auditors.
• Develop and execute audit schedules based on processes, requests, and needs of both internal and external customers.
• Conduct thorough audits of processes, systems, and documentation to identify non-conformities and areas for improvement.
• Analyze audit findings, identify root causes of issues, and prepare detailed audit reports.
• Review action items developed by sites and approve/reject as needed and follow up to ensure compliance to corrective actions.
• Maintain accurate and complete audit records, reports, and documentation.
• Ensure adherence to company standards, and internal quality policies.
• Communicate audit findings and recommendations to management and stakeholders.
• Identify and recommend process improvements to enhance efficiency and quality.