Transportation Manager – 1st Shift

GXO Logistics, Inc.

Transportation Manager overseeing customer account management and compliance in logistics operations. Ensuring efficient transportation processes and fostering effective relationships with drivers and clients.

Posted 5/14/2026full-time🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintain responsibility for the overall P&L to meet established budgets and forecasts
Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
Oversee the management of tractor maintenance, compliance and service delivery
Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
Ensure driver recruiting and retention meets established fleet size goals
Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
Ensure annual profit, efficiency and quality goals are attained at each client engagement
Direct capital expenditure and asset deployment activities

Requirements

What you’ll need

4 years of transportation experience
In-depth knowledge of the supply chain/logistics industry
Availability to travel occasionally
Bachelor’s degree (it’d be great if you also have)
Project management skills and experience
Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
Excellent verbal and written communication skills
Experience as a collaborative, innovative and strategic thinker
Solid customer relationship management skills

Benefits

Comp & perks

Full health insurance (medical, dental and vision)
401(k)
Life insurance
Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementP&L managementoperational performance trackingcompliance managementservice deliverydriver recruitingprocess improvementroot cause analysispolicy developmentcapital expenditure management

Soft Skills

leadershipcollaborationmentoringcommunicationstrategic thinkingcustomer relationship managementproblem-solvingteam dynamicsemployee relationsefficiency improvement

Certifications

Bachelor’s degree